Auto Web Expo
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 850 reviews
My Sales rep Ali M. Made the whole experience very customer focus, his knowledge of vehicles, options and approach to the buying process was outstanding customer focus, his knowledge of vehicles, options and approach to the buying process was outstanding More
This was the easiest and best car buying experience I’ve ever had !!! I got exactly what I wanted !! Thank you Ali Hussain!! You rock !! ever had !!! I got exactly what I wanted !! Thank you Ali Hussain!! You rock !! More
I usually hate buying a new car but dealing with Ali was a pleasure. I'd given him the details of what I was needing in an SUV to tow a camper and he was able to suggest the perfect car. We felt none of t a pleasure. I'd given him the details of what I was needing in an SUV to tow a camper and he was able to suggest the perfect car. We felt none of the usual pressure that most salesmen put on you. And, I feel that I got a fair amount for my trade in too. I'll definitely recomend Ali to my friends looked for a good quality pre-owned Mercedes. More
I would refer Mr.Ali to everybody in my family if I could. Mr.Ali was so nice and very efficient its unbelievable. This review will be long but very very worth it. I originally drove a Toyota Camry, we could. Mr.Ali was so nice and very efficient its unbelievable. This review will be long but very very worth it. I originally drove a Toyota Camry, we were referred to Auto Web due to the exceptional service. My mom did most of the looking for me due to having to work from 8-5PM. The car she originally chose had a dent in it and Auto Web stated they would fix it. We were originally getting helped by another salesman but Mr. Ali took over and helped us in any way that he could. Long story short the car my mom picked out for me was ok but I knew I wanted something different. Ali and Ben had no problem with helping me and did it in a HEARTBEAT Ali texted me asked me what colors and features did I want within 24 hours had me in my beautiful silver Benz with the panoramic roof. This deal took some time due to me and my mom doing our research and making sure whatever I picked I loved. Ali had all the patience in the world and worked with me every single step of the way. I love my car I drove off with tears of happiness, He made this experience so nice for me. In the beginning with our previous salesman it was very stressful and lacked communication once we expressed our troubles to Ben he sent Mr. Ali who was like an angel from the heaven gates lol! Thank you so much Ali you made this an amazing experience for me. More
BUYER BEWARE!!!! Shady, shady dealership and horrendous customer service. I wish I could give ZERO STARS. Horrible experience with this dealership, just as all of the other one star reviews have reported. customer service. I wish I could give ZERO STARS. Horrible experience with this dealership, just as all of the other one star reviews have reported. Do not waste your time!!! I called this morning to confirm they had a specific vehicle in stock, and I even confirmed the stock number. I was told yes. After I asked a few general questions, and received vague and evasive responses from the sales associate, Jason, I was transferred to his manager, Daniel. Daniel answered a few questions, confirmed again the car was available. I set up an appointment to drive the car at 2 pm. Before I arrived, I received a text message from Maryam asking if we could communicate through text. I agreed. It was at that time I told her I was running late and I would arrive at 3 pm. She told me she would let Daniel and Jason know. I arrived at 3 pm and asked for Jason. When he approaches me, he tells me the car sold 10 minutes before I arrived. How is that possible, if I had an appointment to drive the car??!!! At some point before I arrived, I should have been contacted by Jason, Daniel or Maryam regarding the sale of the vehicle. I wholeheartedly believe this could be a bait and switch. Buyer beware. Believe the bad reviews and do not waste your time or money. More
Mr. Hussain understood all our needs and got us the right match. He was very polite ave understanding. Very happy with the car and service. match. He was very polite ave understanding. Very happy with the car and service. More
This was the best car buying experience ever! Thank you Ali for making it such a smooth and easy process! Thank you David for making contact with me this morning and answering all my questions! I had been Ali for making it such a smooth and easy process! Thank you David for making contact with me this morning and answering all my questions! I had been looking at Mercedes Convertibles for months, I highly recommend this place, exceptional service! More
Mr.Ali was great! Especially “AFTER” my car was purchased!! He made sure it was living up to Mercedes Benz standards! I just love my car! I’ve already sent him referrals!! I also like to thank Jaso purchased!! He made sure it was living up to Mercedes Benz standards! I just love my car! I’ve already sent him referrals!! I also like to thank Jason Reid as well!! More
Got my dream car and the business an approval was quick and easy! I’d definitely recommend working with Ali at auto expo for your next purchase! and easy! I’d definitely recommend working with Ali at auto expo for your next purchase! More
GOOD DEAL EVERALI HUSSAIN he helped me to find the best GOOD DEAL EVER ALI HUSSAIN he helped me to find the best deal, I recommend everyone to buy the car from him, very easy and simple process, very profe GOOD DEAL EVER ALI HUSSAIN he helped me to find the best deal, I recommend everyone to buy the car from him, very easy and simple process, very professional I excited for my purchase, Hope to do business with you again. very happy More