Auto Web Expo
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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I thought this company would be fair and sell me a good used car. However, when I received my car, it ran good for 150 miles. Then I noticed the radiator fluid was low. I topped it off and went to work. Wh used car. However, when I received my car, it ran good for 150 miles. Then I noticed the radiator fluid was low. I topped it off and went to work. When I left work that evening, it started running rough. The head gasket was blown and the "warranty" they sold me will not fix it. I'm out 3500 dollars now with no compensation. More
Auto Web Expo is wonderful to work with. They are courteous, respectful and very helpful. I had questions about how to do something on my car and was in the area so stoped by and Ali came ri They are courteous, respectful and very helpful. I had questions about how to do something on my car and was in the area so stoped by and Ali came right out and showed me how to do it. I would highly recommend them. More
Ali Hussain was so helpful, friendly and cooperative. He made the car buying experience a pleasant one. I will definitely recommend him to anyone I know who is looking for a car. He made the car buying experience a pleasant one. I will definitely recommend him to anyone I know who is looking for a car. More
Please stay away from this place! !! I trusted them with my business and they failed me. I was referred to them by many people close to me. They all have had good experiences but unfor !! I trusted them with my business and they failed me. I was referred to them by many people close to me. They all have had good experiences but unfortunately I did not. On 9/16/2022 I purchased a 2020 Mitsubishi outlander. I signed paperwork being assured that I was making the best purchase for myself. My goal was to be completely covered with warranty. The vehicle had manufactured warranty and I also bought the extended warranty from the dealership. As soon as I left the lot I realized there was no function to screen inside the vehicle. I immediately turned around and brought the vehicle back and was told that the manufacturer would fix it since it’s under manufacture warranty. I waited to reach out a few weeks later for an update on October 7th I was informed the part was on back order. During this time I was given a loner so I Decided to give them some more time to get the part since the Salesman made it seem like there was a plan in place. I reached out on October 17th and found out that my car never left to go to Mitsubishi which means my car was never touched since drop off. Meanwhile the salesman is texting me as if it’s really at Mitsubishi and we are just waiting on them. Now I’m being told that there is no warranty on the screen so now auto web expo is having to come out of pocket for the screen. The manager told me she could get one in a week. I left things alone and reached out a few weeks later because of course no one reaches out to me during this whole process. It is now November 14th and I still can’t get ahold of the manager that I talked with and I just get turned around to leave messages for her. I was able to talk with the owner before my first car note was due and he paid half of my first car note since he knew of such inconvenience this was for me. He told me he would be keeping track of this issue. As of November 14th I still have yet to get ahold of the manager and the owner finally returned my call and has stated that they have yet to receive a screen and I still don’t have the vehicle in my possession. I am demanding info on their buy back policy even though the manager already denied me for it. This has been the worst customer service. Please stay away!!! I am open to all questions regarding my review and experience with auto web expo. More
She’s very knowledgeable and very dependable and she will work hard to meet all her customers needs!! I would rate her a 20 if it was on the scale !! Very good customer service!!! work hard to meet all her customers needs!! I would rate her a 20 if it was on the scale !! Very good customer service!!! More
I will always do business with Auto web expo second car purchase from them. Fatima made the buying process so simple and smooth as always. purchase from them. Fatima made the buying process so simple and smooth as always. More
Ali was very pleasant and helpful. He made the car buying experience easy and fast. He made the car buying experience easy and fast. More
Marwan was amazing. He drove 3 hours from the dealership with another rep from the company to buy both our cars ! And delivered our e class to us! What a awesome person He drove 3 hours from the dealership with another rep from the company to buy both our cars ! And delivered our e class to us! What a awesome person . Will be coming back for #2 More