![](https://dealerrater.com/ncdn/s/25.20241216.926/Graphics/icons/close-x-orange.png)
Auto Web Expo
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 876 reviews
![](https://cdn-user.dealerrater.com/images/lotshot/3391d332-6149-472b-962f-2a0c587e8973-th.jpg)
I would to thank Ali and the awesome team at Auto Web Exp for providing the best customer service in the car business. This is my second BMW purchase with Ali and for the second straight experience it didn't for providing the best customer service in the car business. This is my second BMW purchase with Ali and for the second straight experience it didn't feel like a transaction, it felt more like friend working with me to find something I would love. Thank You! More
![](https://cdn-user.dealerrater.com/images/lotshot/312b7e3c-325a-487c-830c-eb49aeeb5805-th.jpg)
The best customer service and most of all I’m in love with my Mercedes! with my Mercedes! More
![](https://cdn-user.dealerrater.com/images/lotshot/c1cbb5b7-f554-4ffe-a59f-42bf9ff70b0e-th.jpg)
Ali was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept me well informed along the way about timing and next steps. It was a pleasure wo beyond to secure my desired car and ensure top quality. He also kept me well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him. I would definitely recommend Ali. Not only did I get a great deal, he was very easy to work with and made the process simple and fast. He is a person with amazing behavior . I got excellent customer support. More
![](https://cdn-user.dealerrater.com/images/lotshot/678735e4-6e5b-4a93-8ac7-1ea9984dd8b1-th.jpg)
Ali at the Carrolton Auto We Expo was a consummate professional. He was easy to work with, honest, and hardworking. This was a very stress-free car buying experience. professional. He was easy to work with, honest, and hardworking. This was a very stress-free car buying experience. More
![](https://cdn-user.dealerrater.com/images/lotshot/cc98d741-e8d1-47a2-a564-f9c4db066ca8-th.jpg)
Dear Auto Web Carrolton, I hope this email finds you well. I wanted to take a moment to share my exceptional experience with Ali from your dealership, specifically regarding my purchase of a BMW 430i Ms well. I wanted to take a moment to share my exceptional experience with Ali from your dealership, specifically regarding my purchase of a BMW 430i Msport Coupe two years ago. From our very first meeting, Ali demonstrated an impressive understanding of my exact specifications and desires for the BMW I had in mind. To my surprise and delight, Ali delivered my dream car, which I affectionately named Alpha Bougie. Since the purchase, I have been consistently impressed by Ali's commitment to customer satisfaction. On one occasion, I encountered a minor issue with the vehicle, and Ali promptly addressed it without any cost to me. Throughout the years, I have reached out to Ali with various questions and even personal mishaps, such as accidentally leaving the key fob at home and driving off unaware. Ali has always been attentive and supportive, even long after the initial car sale. Most recently, when I expressed a desire to change the emblem on the rear of the car, I naturally turned to Ali for guidance. He not only directed me towards purchasing an authentic BMW emblem but also ensured that it was professionally applied at no expense to me. I cannot emphasize enough the level of dedication and advocacy Ali has demonstrated throughout my car-buying journey. It is with absolute confidence that I wholeheartedly recommend Ali to anyone seeking a lifelong advocate for their vechicle purchase needs. Thank you for having such a remarkable individual as part of your team. I am incredibly grateful for the exceptional service and support I have received from Ali and Auto Web Carrolton. Best regards, Bonita Plested More
![](https://cdn-user.dealerrater.com/images/lotshot/c0b87cc7-7007-478d-be33-c1caf6c1a5d5-th.jpg)
We live in NJ and bought the car from them. A team of pros ‘til delivery. Thanks to Ali who facilitated the transaction. A team of pros ‘til delivery. Thanks to Ali who facilitated the transaction. More
![](https://cdn-user.dealerrater.com/images/lotshot/879da9ab-7f31-47bb-b6d7-9a495a4690a7-th.jpg)
Dealt with me long distance. Great price and easy to work with. Would buy from them again. Great price and easy to work with. Would buy from them again. More
![](https://cdn-user.dealerrater.com/images/lotshot/c31246cb-adb5-4351-8c86-8fa2766bb004-th.jpg)
Go to sleep if Ali tells you it is doable, He and his team are amazing. They made this process for me so easy and I truly felt like they cared, this is my second time of purchasing car with them, they ar team are amazing. They made this process for me so easy and I truly felt like they cared, this is my second time of purchasing car with them, they are professionals. Now i can call Ali my family. More
https://vidmails. com/v/n7IWQL4HRr watch this video it is all a lie ! If you notice he will show scraps under the front of the car ! this is not curb rash the car hit com/v/n7IWQL4HRr watch this video it is all a lie ! If you notice he will show scraps under the front of the car ! this is not curb rash the car hit something hard & it had a bent oil cooler - the brakes pads were not changed ! they were wore to to metal & the rotors were cracked - the navigation screen - the problem He was having was that someone had started to install a flash code into it the car rejected this because the computer needs to be professionally opened before this can be done - last of all the auto expo owes me 370.00 dollars due to over charge in shipping How cheap can it get I still have not seen the refund ( do not go with this group ) i made the as perfect as possible on my end honest & very clear & this is how I was treated in return ! More
![](https://cdn-user.dealerrater.com/images/lotshot/24daf198-d1fa-4e99-86cf-f3b4dc68c605-th.jpg)
Everything was very easy and very simple. I was in and out in a couple hours. Would definitely go back I was in and out in a couple hours. Would definitely go back More