Auto Showcase of Bel Air

Worst car buying experience ever!! My husband and I drove down from pa on July 3rd to check out a truck he saw online! We purchased the truck that day and took it home! The trucks tailg My husband and I drove down from pa on July 3rd to check out a truck he saw online! We purchased the truck that day and took it home! The trucks tailgate was off and we were told it was being painted as we spoke, my husband asked if it could be shipped being that we were in pa! That was fine, no problem.. as of today we stil have not received the tailgate! I was assured that it was shipped out yesterday(July 28th)! Only after I was told two other days this same week that it was shipped out the day before! My husband took the truck to be inspected within a week of us having it home and it cost us $1200 due to the back brake drums and the front ball joints needing to be replaced! we have called the dealership repeatedly since we purchased the truck starting with trying to get somewhere with the registration to getting the tailgate for our truck to asking if we could get a little help with the $1200 bill for things that we feel should have been taken care of before it was even set out on the lot! As far as the invoice for the $1200 I was asked to fax it to Paul ( which I did the following morning) was told a day later(only after I called) that they never received it! I then texted directly to the salesman ( which I called 2 days later) to make sure he got it and was told Paul would be contacting me very soon! That was 2 days ago! I have worked in customer service for 20+ years and if my customers had to call repeatedly for the same issues over and over again there would be a lot of angry people and I probably wouldn't have a job! Even the most pleasant people can only take so much before they lose their cool and go off the deep end a little bit! In a nutshell this has been the worst car buying experience I have ever experienced not to mention the customer service!! If this was the last car dealer on earth I would walk everywhere before I bought a vehicle from them again!! More

Amazing Experience This dealership is top notch great experience with Keith King Bagwell from start to finish took care of everything promised from the start of the deal This dealership is top notch great experience with Keith King Bagwell from start to finish took care of everything promised from the start of the deal until he had my 2011 jaguar xjl shipped to my front door than also checked numerous times to make sure I was happy with the vehicle and everything was in order. Damian Rosebud More

Promises not kept Supposed to have ordered parts for vehicles never did after sale. Called numerous times to see if parts were ordered said would check on it and still Supposed to have ordered parts for vehicles never did after sale. Called numerous times to see if parts were ordered said would check on it and still haven't heard from them after 3 months More

Great Service s. Very professional environment. Willing to go over and beyond to assure comfort and affordable situations. Large selection of vehicles to choose fro s. Very professional environment. Willing to go over and beyond to assure comfort and affordable situations. Large selection of vehicles to choose from. Will find a vehicle if not in their inventory within timely manner. More

Worst dealership in the area They suckered my wife and I by claiming to offer military veterans saving. They should be arrested for false advertising. Also sold us a 2006 Ford F-1 They suckered my wife and I by claiming to offer military veterans saving. They should be arrested for false advertising. Also sold us a 2006 Ford F-150 pickup that claimed it had a clean car fax. The truck was a junker from a Canadian auction. Two days after purchasing it started giving trouble. They even gave us a hassle when we said something about it. Took the truck to a ford dealership only to discover it was in an accident. Six months later the transmission failed without warning after driving it for 1100 miles. Stay away from these dishonest clowns. More

Never deal with this company Worst deal! Nothing but xxxxxxxx, lies and tricks! Never go to this company. All they did was try and haggle me. Walked out more stressed and confused Worst deal! Nothing but xxxxxxxx, lies and tricks! Never go to this company. All they did was try and haggle me. Walked out more stressed and confused. No matter how good a deal they "say" it is don't buy from this company. And Mr. king is the King of xxxxxxxx!!!! More

Great experience Been looking for a car for months with nothing but hassle. As soon as came here my stress of buying a car went down. The staff was right on it to help Been looking for a car for months with nothing but hassle. As soon as came here my stress of buying a car went down. The staff was right on it to help me with what I was looking for. I am very happy with my purchase and would suggest anyone to buy a car here. Ask for Jeff More

Worst place to buy a car Terrible service, no cooperation from staff who have all quit or been fired since buying a car last fall. Promised to repair seatbelt malfunction and Terrible service, no cooperation from staff who have all quit or been fired since buying a car last fall. Promised to repair seatbelt malfunction and never did, no second key and no manual. Will Never go here again. Don't waste your time!! More

Great experience! Best dealership I have been to. Mike and Clarence hooked me up with an awesome deal. Great people....they did all they could to make it a great expe Best dealership I have been to. Mike and Clarence hooked me up with an awesome deal. Great people....they did all they could to make it a great experience. More