Auto Showcase of Bel Air

My spouse and I went this dealership to purchase a vehicle that we saw on the internet. We had an approval for a loan with, unfortunately, a very high rate. We felt that we needed to get a reliable vehicle that we saw on the internet. We had an approval for a loan with, unfortunately, a very high rate. We felt that we needed to get a reliable car and then pay our loan off quickly. We were told that our rate could be improved while still only taking our small down payment. I was skeptical the entire time. This paperwork was done while we did our test drive. We returned from the test drive and our rate was way lower than what we came in with. We were happy. Also, the car we came in for had been sold. The one we were shown and test drove had very low mileage and was a newer year model. We were still given a good price for this car. I researched the value for our car and I think they actually did better than the KB value. In no time we were on our way with a nice car and a better loan than we came in with. That wasn't all. We were called to come sign a new contract because an even better loan was found. The final loan we got shaved $100 off our payment! The entire time I felt that it was all too good to be true. Our final paper work lowered our loan amount and everything. Raella and Sean really took care of us. I will come back to this dealership. I will be telling anyone in the market for a car to give them a try. More

Purchased a car out of state. Took care of all the paperwork to my DMV. Made everything nice and easy for me. No problems. Very good buying experience. paperwork to my DMV. Made everything nice and easy for me. No problems. Very good buying experience. More

Just coming out of a bankruptcy and explained my Just coming out of a bankruptcy and explained my situation. Worked with me and got me in a vehicle to help me re-establish my credit. Just coming out of a bankruptcy and explained my situation. Worked with me and got me in a vehicle to help me re-establish my credit. More

The dealership itself was nicely remodeled and spacious. Eric was friendly and seemed knowledgeable. The process went pretty quick and I love my new car! Eric was friendly and seemed knowledgeable. The process went pretty quick and I love my new car! More

I don't know much about cars so I spent a lot of time going to dealerships to shop around and make sure I got the best cost/quality combination. When I walked in this was like every other dealership u going to dealerships to shop around and make sure I got the best cost/quality combination. When I walked in this was like every other dealership until I meet Eric. He's a no-pressure car dealer with a sense of humor. He did a great job showing me new and used cars and the cost benefit of each option. I got more bank for my buck by getting a nice used car (SL-500 Benz) w/ low miles vs. a new economy car. Thanks Eric. More

I purchased a Audi A8. I love the vehicle. The salesman was awesome. He was very enthusiastic and knowledgeable about the vehicle. He was able to help me with everything I needed to know about the car. was awesome. He was very enthusiastic and knowledgeable about the vehicle. He was able to help me with everything I needed to know about the car. More

Eric Wheeler the car dealer was very helpful. He made my buying experience fabulous!!! I will definitely recommend him and this dealership to all of my friends and family!!! buying experience fabulous!!! I will definitely recommend him and this dealership to all of my friends and family!!! More

Sales process was a breeze but dealing with them afterwards was a nightmare. At the day of sale I took the truck to a shop where I had it looked over and re-inspected, and the truck failed for numer afterwards was a nightmare. At the day of sale I took the truck to a shop where I had it looked over and re-inspected, and the truck failed for numerous reasons. The truck was throwing numerous check engine lights due to the fact that there was no air filter in the truck at all. Also, the center console lid was completely broken off and had other trim panels from around the truck laying in the back seat at purchase. The truck was missing all front speakers, and apparently does not come with a wheel lock key to remove the after market lug nuts that came on the truck. Numerous bulbs and lights around the truck were out and had to make all repairs on the truck myself due to the fact that the dealer would not cover or fix anything under their warranty. Car fax report said the truck is clean but the dealer never advised me the fact that the entire truck was repainted and drip marks are visible around the entire truck, and the tailgate of the truck is still red in many spots from an old color and had numerous dings and dents in it. Nice quality truck for $35,000 right? I traded in a titan and said numerous times I needed the aftermarket wheel spacers back that were on it, and they sold the truck 2 days later with the spacers still on it (yet again an illegal inspection item). Needless to say I will never be returning to auto showcase for any reason the vehicles they sell are a rip off. More

I brought a used Dodge and the car broke down on day 32. I was lied to by the salesman Seth about calling Monday to get help from their shop getting a repair. The Dodge dealer I took it to says this car was I was lied to by the salesman Seth about calling Monday to get help from their shop getting a repair. The Dodge dealer I took it to says this car was likely broke when I brought it and requires extensive work. I drove up Monday only to find out Seth is off on Monday and the shop manager told me he would not help me and all the repairs needed would be out of pocket for me. I was two days past the 30 days and they knew about the repairs because the manager said that they were only responsible to report safety issues on the inspection. This was my worse experience ever buying a car. These guys are liars and scammers. More

Has a great time at this dealership. Salesmen were not pushy and were willing to help me find a car that would meet my criteria. Had a great experience and would recommend to anyone. pushy and were willing to help me find a car that would meet my criteria. Had a great experience and would recommend to anyone. More