Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
1,004 Reviews of Auto Park Ford - Service Center
Sort by
May 11, 2018
Oil change, head lights fixed Scheduled an oil change! That went fine! Got a free car wash! Also they weren’t happy the wash and re did it! Thanks! I bought this van and the headli Scheduled an oil change! That went fine! Got a free car wash! Also they weren’t happy the wash and re did it! Thanks! I bought this van and the headlights were plugged in wrong, cost me extra for them to just switch the wiring plugs. I guess I thought it should of just been covered. Not my fault. But fixed now just the same. Thanks More
by Giselle Bowser
Verified Customer
May 10, 2018
Install back-up waring Prices are a little high. I deal there because of Sandy Owen is the best of the best to deal with. enough said. I have nothing further to say. Prices are a little high. I deal there because of Sandy Owen is the best of the best to deal with. enough said. I have nothing further to say. More
by DONLAMPE
May 07, 2018
Great At first was told had to leave vehicle there but was about to have it done within the time they told me was great experience At first was told had to leave vehicle there but was about to have it done within the time they told me was great experience More
by ripitup2006
May 02, 2018
tires I got tires there and they said they would match any advertised price, they failed to tell me I had to print the advertised price. So when I showed th I got tires there and they said they would match any advertised price, they failed to tell me I had to print the advertised price. So when I showed them the price on line for the tires I bought they would not match the price. More
by SICKOFWORKING40
Employees Worked With
Joshua himebaugh
April 27, 2018
Unprofessional Service manager was very unprofessional tell them to call me when my vehicle was ready never got a message damaged lug nuts on my truck had to replace Service manager was very unprofessional tell them to call me when my vehicle was ready never got a message damaged lug nuts on my truck had to replace some myself they would not replace them always given A hard time about issues I'm having More
by clouse1717
April 23, 2018
Quick and easy Stopped by unannounced and asked if they had time to check a recall on my truck. Short time later the recall was completed and I was on my way Stopped by unannounced and asked if they had time to check a recall on my truck. Short time later the recall was completed and I was on my way More
by Lakegirl
Employees Worked With
April 23, 2018
Great Service!! I’m always greeted by name and treated kindly. It’s a pleasant experience bringing my truck in for service. I appreciate that efforts are made to get I’m always greeted by name and treated kindly. It’s a pleasant experience bringing my truck in for service. I appreciate that efforts are made to get my truck back to me serviced and clean. More
by Dwayne Kazmierczak
Employees Worked With
Kristol Flowers
April 23, 2018
Be careful of “tricky “ wording I cam in for a routine oli change, tire rotation and fluid check. I presented a coupon for $39.95 and told the lady that is what i wanted. The wordi I cam in for a routine oli change, tire rotation and fluid check. I presented a coupon for $39.95 and told the lady that is what i wanted. The wording on the coupon said “synthetic oil”. She kept saying “full synthetic”. I thought they wete the same thing until i got to the check out and paid $80 for my $39.95 oil change. When I questioned the charge, i was tolf the “full” synthetic is more expensive. Pretty slick wording trick. Will have to think hard if i will come back or find a 10 minute place next time. More
by Rosebud
Employees Worked With
Erica Hemminger
April 17, 2018
Absolutely horrible Bought a used vehicle, they had to repair it to sell it. It was fixed and The cause of the damaged parts was not repaired. So the same damage happened Bought a used vehicle, they had to repair it to sell it. It was fixed and The cause of the damaged parts was not repaired. So the same damage happened to me very soon after I bought it. The dealers service told me that I broke it and I’m trying to get them to fix it for free. I was hoping they would take care of it but did not, didn’t even offer any help. As of right now it is getting repaired at a different garage and the mechanic is over a $1000 in used parts to repair. Will have total bill tomorrow. Bill I am told to expect over $4000. So far I have driven the vehicle for 3 weeks and around 1000 miles then noticed issues. The garage that is doing the repair showed me what caused the issues and told me what they didn’t fix is what caused the same issues they fixed before putting it on the lot. so now I am with out a vehicle, had to have people I know get me to work and back. I am not happy at all. To top things off was a service guy had to have known that it wasn’t fixed completely because of a broken part that was not replaced. The chunk that was broken out was gone and could not have left the area it was in because it’s sealed, it was not there. The service guy became short with me and would not for a second listen to what I had to say. They could have a free service day, and I would not let them check the air in my tires. I’m never going back there. More
by big_trucks_2002
Employees Worked With
April 10, 2018
This place is the xxxx. This place keeps amazing me day after day. The sevice caenter has been above and beyond expectations.My sales man mat was so awsome working with me on This place keeps amazing me day after day. The sevice caenter has been above and beyond expectations.My sales man mat was so awsome working with me on my purchase and he still works with me after i bought my car. Then as far as ericka in servive has been a superstar in my opinion on helping on options to deck out my new car thank you ericka. More
by mustang ecoboost
Employees Worked With
Erica Hemminger, Matt Schultz
