Auto Park Ford - Service Center

Always treated like family Excellent everyone is always happy to see us. Sandy went out of her way to deliver my husbands dealer plate . Our vehicles are always well taken care Excellent everyone is always happy to see us. Sandy went out of her way to deliver my husbands dealer plate . Our vehicles are always well taken care of. More

professionalism I was treated very professionally by everyone I had an interaction with. Outstanding service. I was notified as soon as my car was ready. Was asked if I was treated very professionally by everyone I had an interaction with. Outstanding service. I was notified as soon as my car was ready. Was asked if there was anything else I could be helped with at that time. Will gladly return for service. More

Fast, Efficient, Friendly I took my 2016 car in for a routine oil change. While I appreciate thoroughness, I was approached in the waiting room and was given suggestions of 4 I took my 2016 car in for a routine oil change. While I appreciate thoroughness, I was approached in the waiting room and was given suggestions of 4 additional services that should be done on my 2 year old car. This is a bit frustrating since I don’t know if these are services the technician found that the car “needs” ~ or are they services that Ford ”recommends” but nothing serious that needs to be done right now. I have taken the car in several times for routine maintenance because we want to support the local community, but every time, I am approached about additional services! Please just do the service requested, and if additional service is obviously needed, let me know at that time. It comes across as a money-making sell job. More

Not straight forward I took a truck in that I had purchased in July because it was running rough. They said soething chewed through some wires so it is not warranty covere I took a truck in that I had purchased in July because it was running rough. They said soething chewed through some wires so it is not warranty covered. I don’t know when wires were chewed, so I said to go ahead and fix it (not a problem). I was then told that my air filter was extremely dirty, and it needed replaced. I said that I had recently bought the truck so it had to be dirty when they sold it to me and I think they should cover it. When I picked the vehicle up, it didn’t mention anything about the air filter, so I asked. I was told that they blew it out with the air hose, so “everything is good to go now”. They were certainly more than ready to charge me for something that needs to be replaced, but when the onus is on them, it can be fixed with a little air. It did not give me any level of trust to return. More

Wrong part I ordered a Driver side rear door lock for a 2013 Ford Fiesta and got a passenger side rear door, my vehicle is in Dominican Republic and a paid to sh I ordered a Driver side rear door lock for a 2013 Ford Fiesta and got a passenger side rear door, my vehicle is in Dominican Republic and a paid to ship the part over there to find out was given the wrong one. Guess I I feel about it. More

Overcharged me for work that had to be redone. They inspected and recommended work that was unnecessary at inflated prices. The work they did perform, was incomplete and had to be redone after only They inspected and recommended work that was unnecessary at inflated prices. The work they did perform, was incomplete and had to be redone after only a few miles. They failed to change my air filter, and only one of a set of oxygen sensors were installed. Additionally there were vacuum leaks which impacted performance. When I left, they awarded me with $53 of coupons for additional work, which tells me I was overcharged. I’m very unhappy with the lousy job. More

Very Accommodating We needed work on one of our trucks but we also need to have that truck on the road everyday. They were able to come up with a solution to get the tru We needed work on one of our trucks but we also need to have that truck on the road everyday. They were able to come up with a solution to get the truck fixed with very little down time for us. Every one was very nice and very accommodating. More

Friendly service The service dept was great they were friendly and paitent with the queations that i had. You can tell they take pride in were they work by how they tr The service dept was great they were friendly and paitent with the queations that i had. You can tell they take pride in were they work by how they treat the vehicles. More

My truck was messed up in the carwash They assured me they were going to have it fixed above and beyond my expectations and keep me happy within a week as long as it gets fixed I'll be ok. They assured me they were going to have it fixed above and beyond my expectations and keep me happy within a week as long as it gets fixed I'll be ok. Well got my truck back and am very happy with how I was treated to me your word is everything and Brent Forry is a man of his word. More

Fast service The service is fast and even faster believe it. My oil change was in and out so fast that I didn’t have time to get comfortable in the waiting room. N The service is fast and even faster believe it. My oil change was in and out so fast that I didn’t have time to get comfortable in the waiting room. Not bad being a holiday weekend. Keep up the awesome job . Shout out for Erica and Kristol. More