Auto Park Ford - Service Center

The way a service experience should be!!! Erica, the Service Writer, was great! I was just having a few recalls done, which they were able to get me in quickly. When I picked up she went over Erica, the Service Writer, was great! I was just having a few recalls done, which they were able to get me in quickly. When I picked up she went over the work and inspections in detail. She even pulled my car around and they had taken it through the car wash. I will definitely be a returning customer! More

Professional, courteous Very helpful in making sure I had a good experience with service work needed. Helpful in finding a loner vehical while mine was in the shop. A+ Very helpful in making sure I had a good experience with service work needed. Helpful in finding a loner vehical while mine was in the shop. A+ More

Great service Finish work in timely matter very informative in work being done, waiting lounge is best around! Highly recommend auto park ford Sturgis for your serv Finish work in timely matter very informative in work being done, waiting lounge is best around! Highly recommend auto park ford Sturgis for your service needs!! More

Great customer service! Very friendly, knowledgeable staff! They took care of all my vehicle needs along with giving me a quote and reviewing options for future needs. I wa Very friendly, knowledgeable staff! They took care of all my vehicle needs along with giving me a quote and reviewing options for future needs. I waiting while warrant work was being done and they checked in on me often too! I would highly recommend them! More

Amazing customer service The staff at Auto Park Ford treat you like family. They have amazing customer service. They go above and beyond. Will continue to do business with th The staff at Auto Park Ford treat you like family. They have amazing customer service. They go above and beyond. Will continue to do business with them. More

Maintenance Service I was greeted in a pleasant manner. My question was answered. My service was completed at the time we discussed for pick up. It is so nice to come I was greeted in a pleasant manner. My question was answered. My service was completed at the time we discussed for pick up. It is so nice to come to the new AutoPark Ford building. The car drop off area is great not having to walk outside while dropping off my car. The waiting area is clean and pleasant. Love the coffee machine for a fresh cup of coffee/tea. The ladies restroom is spacious and clean and well decorated. More

Very accommodating!!! Good Experience! Was able to get a schedule time that fit my schedule! Good people! 5 Stars mean EXCELLENT!!! Each employee were very friendly and professional and Was able to get a schedule time that fit my schedule! Good people! 5 Stars mean EXCELLENT!!! Each employee were very friendly and professional and my vehicle was ready in a timely manner! More

Awesome customer service Shawn and Jaimie wentvabove and beyond to help me. Thank you I have recommended this dealership fir service to others They did not know you worked Shawn and Jaimie wentvabove and beyond to help me. Thank you I have recommended this dealership fir service to others They did not know you worked on other models of vehicles More

emergency vehicle problem My vehicle wouldn’t start on Sunday so we put a charger on it overnight. I was able to start it to get it to the dealership. They checked out my probl My vehicle wouldn’t start on Sunday so we put a charger on it overnight. I was able to start it to get it to the dealership. They checked out my problem right away and they were very professional and helpful. More

Great service My 05 Mustang was recalled bkz of air bags. They scheduled me quickly. The waiting areas are nice. Beverages and snacks are provided. The work took le My 05 Mustang was recalled bkz of air bags. They scheduled me quickly. The waiting areas are nice. Beverages and snacks are provided. The work took less time than predicted. Jamie came thru several times to update me on progress. They did a courtesy check. Found my air filter was filthy and showed me. The place is spotless. I plan to take mycar back for routine service. More