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Auto Park Ford - Service Center

Sturgis, MI

4.6
1,008 Reviews

1,008 Reviews of Auto Park Ford - Service Center

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January 24, 2019

Service for a Recall replacement I thought that the staff members were all extremely friendly, knowledgeable and efficient. My experience dealing with this Ford dealership was excelle More

by Barbmaskow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
Jan 25, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

January 24, 2019

Fast service Door was frozen and would not shut on my truck. Dropped off at auto park and the girls at service got me a loaner truck and my truck was Fixed that d More

by SBARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
Jan 25, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. Any feedback helps us to improve. What could have been done to make this a five star experience in our sales department?

January 22, 2019

The Service Dept was helpful and the work was done quickly. I gave 5 stars, because despite an apparent mistake by a former employee, Auto Park Ford was very apologetic, and eager to rectify the mistake, leavin More

by bookbunny1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Jan 24, 2019 -

Auto Park Ford responded

We are thrilled that you enjoyed your experience with our service department! Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. It’s so nice to hear that Jaime helped to make your experience such a positive one.We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

January 19, 2019

Great service experience I stopped in Friday morning and was able to get my 18 Mustang in for an oil change and tire rotation that afternoon. Everyone I dealt with was friendl More

by DaveM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Jan 21, 2019 -

Auto Park Ford responded

We are happy to hear that you got exactly what you wanted out of your service experience with us at Auto Park Ford. Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

January 15, 2019

Vehicle service The service center is great there. They always do a wonderful job. I would recommend them to anyone that needs there vehicle services or if they are l More

by Scooter058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristol Flowers, Erica Hemminger
Jan 15, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

January 14, 2019

Door mechanism recall Truck door had intermittent failure to latch shut. I was given a very nice Escape loaner during the fix. Fix was completed same day. Great people! More

by PFSLOANESQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers, Erica Hemminger, Gwen McAlister, Jaime Terry
Jan 14, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

January 14, 2019

Very good service Went to get an oil change and the service was excellent. They were on point getting it done and they were very kind. Helpful. And thoughtful More

by darlene.henderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
Jan 14, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Auto Park Ford with only the best service there is to offer. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

January 10, 2019

Friendly Service Very nice place. Everyone is very friendly. Give them your car, go in make a cup of coffee, watch TV, & have a snack. Time flies and the mechanics More

by Lambecsape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Oswalt
Jan 14, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

January 07, 2019

Quick and Easy Had oil changed and heater issues resolved. Vehicle was not heating correctly. They wanted to start with a FLUSH to the system, instead of replacin More

by ACTIONQUICKPRINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers, Erica Hemminger, Gwen McAlister
Jan 14, 2019 -

Auto Park Ford responded

We would like to thank you for your recommendations and for this amazing review! Our team of professionals is dedicated to providing you and everyone else who visits Auto Park Ford with only the best there is to offer. We look forward to serving you in the future.

January 04, 2019

Life savers We needed urgent service due to a strong oil smell in our car's cabin. Auto Park got us in within a day's notice, and when we explained we were going More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers, Erica Hemminger, Gwen McAlister, Jaime Terry
Jan 14, 2019 -

Auto Park Ford responded

On behalf us all of us at Auto Park Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team. We look forward to serving you in the future when you purchase a new vehicle!

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