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Auto Park Ford - Service Center

Sturgis, MI

4.6
1,008 Reviews

1,008 Reviews of Auto Park Ford - Service Center

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September 02, 2019

Routine Maintenance Gwen did a fantastic job. She got me in for a works package without an appt., what really impressed me was she reviewed the report card with me while More

by DIMANDDIMMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gwen McAlister
Sep 04, 2019 -

Auto Park Ford responded

Thank you for your kind words about Gwen! She is absolutely an asset to us at Auto Park Ford. Thank you for the wonderful review and we look forward to serving you again.

September 02, 2019

Highly recommend! Customer service is #1 with this team! Service was fast and well done - great service with a smile! Shane (mechanic) explained what service was need a More

by Mindyloubob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Clark, Jaime Terry
Sep 04, 2019 -

Auto Park Ford responded

We strive for great experiences like your! It is wonderful to hear that you had a great experience with us. Our staff truly cares about our customers and make sure you are taken care of. Thank you for your wonderful review and we look forward to the opportunity to serve you again.

August 20, 2019

Service 2019 Ford Expedition Max As usual everyone that I had contact with were friendly and professional. I would never take any of my vehicles to anyone but an authorized Ford deale More

by GRANDPADAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers, Gwen McAlister
Aug 21, 2019 -

Auto Park Ford responded

We are thrilled to hear that you had a great experience with our service department. We appreciate the opportunity to serve you and to provide the great service that you expect. Thank you for taking the time to write a review and we look forward to serving you in the future.

August 20, 2019

Awesome Squeezed me in at last minute! Very friendly! Fast service, good waiting room. Gave car checkup and explained all to me. Price was fair and they even More

by Fusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Aug 21, 2019 -

Auto Park Ford responded

To get a five star rating from one of our valued customers is priceless! We could not be more happy here at Auto Park Ford. Thank you for providing us the opportunity to serve you and for writing a wonderful review. We look forward to the opportunity to serve you in the future.

August 19, 2019

Out of Town Breakdown A big thank you to Gwen! I had been traveling from OH to IA on I80 when my F150 had issues. With no appointment, Gwen helped to get me in and diagnose More

by JenKresserCampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Folks in the shop who performed repairs & payables., Gwen McAlister
Aug 21, 2019 -

Auto Park Ford responded

Thank you for visiting our service department. It is great to hear that you had a wonderful experience with Gwen. She is truly a valued member of the Auto Park team. Be sure to let us know if we can serve you in the future!

August 16, 2019

Oil change and discussion of another Ford in the shop. Jaime was courteous and knowledgeable of her job. She was very pleasant as well. Sat down with Rick, service manager, and had a great discussion on co More

by RGRDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Terry
Aug 19, 2019 -

Auto Park Ford responded

Thank you for taking the time to write a review and for providing us the opportunity to serve you! We look forward to the opportunity to serve you, your family, and friends and the opportunity to earn your business again.

August 16, 2019

Great experience Rick and everyone were extremely helpful, efficient, and professional. I would recommend Auro Park to anyone that would listen. I couldn't be happier More

by Jody8509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Auto Park Ford responded

Thank you for taking the time to write a review and for your recommendations! We look forward to the opportunity to serve you, your family, and friends and the opportunity to earn your business again.

August 15, 2019

Service The staff at the service department was friendly and great to work with. I would recommend a friend or family member to go to the dealership for frie More

by willyb57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers
Aug 16, 2019 -

Auto Park Ford responded

Thank you for taking the time to write a review and for your recommendations! We look forward to the opportunity to serve you, your family, and friends and the opportunity to earn your business again.

August 12, 2019

Best service I’ve had in awhile The environment was clean, everyone was very nice and got the job done on my car very quickly! They kept me updated and had multiple drink and had sna More

by Kiara23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 14, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

July 31, 2019

Best service center I’ve ever been to. We started coming here because they are able to service our large motorhome. I love the girls at the service desk. They are right with you from appoin More

by Dbadger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers, Erica Hemminger, Gwen McAlister, Jaime Terry
Aug 01, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

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