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Auto Park Ford - Service Center

Sturgis, MI

4.6
1,008 Reviews

1,008 Reviews of Auto Park Ford - Service Center

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December 05, 2019

Very helpful and friendly Very good about calling and scheduling once parts were delivered for our recall. All the service personnel were nice and answered all our questions. T More

by casault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gwen McAlister
December 04, 2019

Every time I bring my cars to Auto Park Ford I get treated like a best friend. The staff always have smilies on their faces and a warm hello. They always acco More

by David Fisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen McAlister, Jaime Terry
Dec 09, 2019 -

Auto Park Ford responded

Thank you for providing us the opportunity to serve you by visiting our service department. We want every customer experience to be just like your. Thank you for the review and we look forward to the opportunity to serve you again.

November 13, 2019

Low tire The service department was very helpful. We had a low tire. They worked is in without an appointment. They also help with other sensors that were goin More

by MCJAB.WP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
Nov 15, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and for the great review! We are thrilled to hear you had a great experience with us. We look forward to the opportunity to serve you again in the future.

November 11, 2019

Good fast for what they had to do. Gave us a brand new car t Had new motor put in. Glad they said right away what was wrong. Not just trying to patch it up. Thank you very much. Good job More

by AAH1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Kristol Flowers
Nov 12, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and the review! We are grateful for the opportunity to serve you and earn your business. We look forward to the opportunity again in the future.

November 08, 2019

Very friendly. Were very efficient and welcoming. Would recommend to anyone. The service was performed as requested. There is always the pleasure of having your vehicle washed Ann clean when you leave. More

by mvsawyer
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Forry, Andrew Eger, Jaime Terry
Nov 12, 2019 -

Auto Park Ford responded

Thank you for the wonderful review and the recommendations. We are thrilled our valued customers experience our great customer service that all have come to know and expect. Thank you for visiting our service department and we look forward to the opportunity to serve you again.

November 05, 2019

Scheduled maintenance People were very friendly and professional. Service was completed in a very short time. Waiting room was very comfortable. Even the people that I wasn More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Nov 06, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We strive for all of our customer experiences to be like your. We look forward to the opportunity to serve you again in the future.

November 05, 2019

Trouble with power seat People very helpful. Had to order a new seat module. It won’t be available until mid December. Leaving for Florida and won’t be back until April. More

by GMARAVOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Forry, Tanya Lewis
Nov 06, 2019 -

Auto Park Ford responded

Thank you for the great review. We apologize for your seat troubles and the inconvenience that it caused you. We are happy to hear that our service department was able to assist you and find a solution to the issue. Thank you for providing us the opportunity to serve you.

October 30, 2019

Great experience. Cheaper than quote. They quoted oil leak repair. Found out easy repair quicker than expected. Honest people. Looking for customers to return. I will definitely come bac More

by Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers
Oct 30, 2019 -

Auto Park Ford responded

Thank you for visiting our service department. We value our customers and do so by providing the best service. Thank you for the review and for providing us the opportunity to serve you.

October 30, 2019

I’ve been to the dealership several times and have always ha There have been little to no mistakes at every visit to the dealership I would highly recommend this dealership for all service needs The mechanics al More

by Balzdeep51!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers, Jaime Terry
Oct 31, 2019 -

Auto Park Ford responded

Thank you for the great review and for the recommendations! We love to hear wonderful words from one of our valued customers. Thank you for the opportunity to serve you and we look forward to the opportunity again in the future.

October 26, 2019

5 stars I did not have any issues, and they took really great care of me and my vehicle. The service was great and I would highly recommend to anyone! More

by Carolinecollier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristol Flowers, Gwen McAlister, Jaime Terry
Oct 29, 2019 -

Auto Park Ford responded

Thank you for providing us the opportunity to serve you and for the recommendations. We are thrilled that you had a great experience with us. We look forward to the opportunity to serve you again.

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