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Auto Park Ford - Service Center

Sturgis, MI

4.6
1,012 Reviews

1,012 Reviews of Auto Park Ford - Service Center

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January 21, 2023

Quick, friendly, efficient and prompt Quick, friendly, efficient and prompt Quick, friendly, efficient and prompt More

by JMyers21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sommer Nichols, Sidney Brooks, Amber "AJ" Brown
January 18, 2023

Did not know how to get my lock lugs off to rotate my tires which they are standard from FORD they should have the proper wrench. Washed my truck when I said not to.A salesman made it right with me thank More

by KIM.EICHLER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name
January 18, 2023

Great pleasant knowledgeable Service Advisor. Thank you for taking care of us on our trip back home when we needed a tire repair. Alan New Bern NC More

by alcolella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sommer Nichols
January 18, 2023

Impressed with the service staff as they take care of you in a very professional manner —warranty work issues and you come thru and got it all finalized 16 months later— you didn’t forget about us and got th More

by Merv
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Merv responded

...

January 11, 2023

You were getting overpriced on oil changes I understand your mechanics have to make a living but your prices are getting too high More

by FORMULAZ60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Work was done in a timely manner as they had predicted when making the appointment. Staff was kind. Comfortable waiting area. More

by Cindy.johannes10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Grooms, Sommer Nichols, Chris "CJ" Johnston
January 08, 2023

Service was great, girl at the desk every helped me make coffee!!! In and out very quickly!!!😊 More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Grooms, Sommer Nichols, Chris "CJ" Johnston, Kiana Green, Amber "AJ" Brown
January 05, 2023

What can I say about Auto Park Ford’s service department that I haven’t said already. They are the best service department hands down that I have worked with in my 40+ years of owning a car. They are alway More

by David Fisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Grooms, Sommer Nichols, Chris "CJ" Johnston
January 04, 2023

I expected top service and I got half a** service in my opinion. The woman that helped me I do not remember her name was very fast with everything as if she wanted to shoo me out I was asking her to elabor More

by Dolphinsrule2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember her name and don't see her picture.
Jan 05, 2023 -

Auto Park Ford responded

Hello, I would like to discuss your experience and try to correct any of the issues you had during your visit. Please call Andrew Eger at 269-503-1326 at your earliest convenience.

December 30, 2022

I was an hour early, and they squeezed me right in. Oil change, checklist and tire rotation in 1 hour. Great job Service! More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiana Green, Amber "AJ" Brown
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