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Auto Park Ford
Sturgis, MI
2,481 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,481 reviews
November 03, 2016
My Ford helps me "Escape"! My first time new car buying experience was great thanks to Jackie Williams. He helped me pick out the car that was right for me and my growing busine My first time new car buying experience was great thanks to Jackie Williams. He helped me pick out the car that was right for me and my growing business. He was friendly, honest and gave me the best deal! I never thought I could afford a new car but I'm driving a new Ford Escape with all the bells and whistles and I love it! And follow up to see how I was doing was great. I'll be buying all my cars from Jackie in the future! Thanks again! More
by TerriLu2016
Employees Worked With
Jackie Williams
November 03, 2016
Great experience!! I really enjoyed my shop in experience with Jackie. He was very attentive and made sure that all my wants and needs were taken care of. The car that I I really enjoyed my shop in experience with Jackie. He was very attentive and made sure that all my wants and needs were taken care of. The car that I wanted was at there dealership in Indiana (I didn't want to drive that far), and he sent someone to pick it up and deliver it to me he same day. The car was everything I asked for and the experience was great. They even gave me top dollar for my tradin. If you want great service friendly people and no one trying to get over on you. Then auto park ford is your place. More
by Kpwhod
Employees Worked With
Jackie Williams
November 03, 2016
JACKIE WE HAVE NOW PURCHASED OUR 3RD CAR FROM JACKIE WILLIAMS. WE ARE VERY PLEASED WITH HIS SERVICE. HE IS VERY POLITE AND EASY TO TALK TO AND EASY TO WORK WE HAVE NOW PURCHASED OUR 3RD CAR FROM JACKIE WILLIAMS. WE ARE VERY PLEASED WITH HIS SERVICE. HE IS VERY POLITE AND EASY TO TALK TO AND EASY TO WORK WITH ON GETTING WHAT YOU NEED TO HAVE. SINCE THIS CAR WE PURCHASED ANOTHER ONE FROM HIM. HE WAS VERY EAGER TO PLEASE US AND HELP US IN ANY WAY THAT HE COULD. HEN WE PLAN ON GETTING ANOTHER AR WE WILL BE GIVING HIM A CALL. YOU JUST CAN'T GO WRONG WITH HIM AS YOUR SALESMAN!!! THANK YOU VERY MUCH JACKIE!! More
by fran sparrow
Employees Worked With
Jackie Williams
November 02, 2016
Jackie My name is Martin Haney and I am a big fan the salesman who took very good care of me and my vehicle needs back in May. The salesmans name is Jackie W My name is Martin Haney and I am a big fan the salesman who took very good care of me and my vehicle needs back in May. The salesmans name is Jackie Williams. What Jackie didn't know was that I had been in retail sales for over thirty years and managed several companies with national award winning sales staffs. Over the years, my teams of sales people had been number one in sales and service several times competing against sometimes 800 other retailers. My experience with Jackie makes me wish I was still in the business. Jackie, by far, would have out performed anyone on my staff. I was a mentor of John Lawhon , the author of Selling Retail and The Selling Bible and Jackie reminded me what John told me ......" A customer will not care how much you know until they know how much you care." Thank you Jackie for everything and best of luck in your future. Marty More
by odram1960
Employees Worked With
Jackie Williams
November 01, 2016
Excellent Experience I purchased my car here and it was a seamless process, I will definitely be buying my next vehicle here! I also have it serviced here and I'm always g I purchased my car here and it was a seamless process, I will definitely be buying my next vehicle here! I also have it serviced here and I'm always greeted with a smile and a very welcoming atmosphere! More
by Fiesta Forever
Employees Worked With
Brent Forry
May 23, 2016
Terrible service Worst place to buy a car. The DO NOT stand by anything they say. They will bat their eyes at you and say all these nice things then the moment you s Worst place to buy a car. The DO NOT stand by anything they say. They will bat their eyes at you and say all these nice things then the moment you sign the contract to buy the car, you are nothing but dirt to them. Even to try and get them to follow through on things they promised verbally and on paper to do and fix on the car. My car had a few things wrong with it that they would fix if I bought the car. They gave me the run around after I signed the paperwork even though they had it noted! They went against their word multiple times to the point they would leave me waiting in a meet up spot but would never show up. Thats right NEVER SHOWING UP. When THEY were the ones that told me the place and time. Not me. I would call them waiting asking if they were coming, and they would tell me they weren't. That other things happened instead. Okay? Ever thought of NOTIFYING your customers then? I took the time out of my day to drive to the location and then sat there and waited like an idiot to the point I had to call you to find out what was really going on. This happened 3 times. They are unprofessional. Here is another good example: There was a noise coming from my car and I suggested a failing strut since we just had it happen on another car. All the manager did (Jim) was walk over to the side of my car, push on my car and said 'nope not the strut.' I am sorry, but thats NOT an inspection. Thats a lame excuse to say you got what you want (I bought the car) now for me to leave. (GUESS WHAT? Took it to another place...It was the strut.) Then I continued getting the run around. Later to find out that the noise was actually noted in their initial look over in my paperwork. I could continue for ages on different stories or go into detail, but this would turn into an essay. All in short, they do not follow through on any of their words and when they ditch you, you become the problem or 'you don't work with their schedule,' even though you tell them 'anytime works' or 'you pick the time and day' DO NOT WORK WITH THEM. EVER. More
by Karinia
Employees Worked With
Sandy and Jim in Service
April 12, 2016
Wish I never trusted this dealership Bought a 2004 Yukon 5 months ago..done nothing but sink money and more money into it..this dealership doesn't care what they sell to you..and especial Bought a 2004 Yukon 5 months ago..done nothing but sink money and more money into it..this dealership doesn't care what they sell to you..and especially don't care once the vehicle is sold..should of listened to the other people who told me not to buy a vehicle from them..very disappointed in how I was treated More
by Disappointed_carguy
Employees Worked With
Don't remember
February 28, 2016
Awesome Sandie and her crew at Auto Park Ford made buying my new Ford Explorer awesome.... Sandie was patient, polite, and so easy to get along with. This was Sandie and her crew at Auto Park Ford made buying my new Ford Explorer awesome.... Sandie was patient, polite, and so easy to get along with. This was all worth the 1 1/2 hour drive there and back to get the best customer service from a dealership I have ever had.. You guys are awesome!!! More
by mfk1978
Employees Worked With
Sandie, Chris, Brent
February 22, 2016
Very knowledgeable and experienced. They don't rush you in any way. They spend as much time answering all you questions. Didn't have to go to 3 different people to get answers. The owner They don't rush you in any way. They spend as much time answering all you questions. Didn't have to go to 3 different people to get answers. The owner even came in and shook our hand. That means a lot. People don't take the time anymore but Auto park ford spent a lot of time in person and on phone to make sure all your questions were answered. Trust me, they care.. Very nice people to work with. Love my new Ford Edge. More
by Vek
Employees Worked With
Brent Forry and Matt Schultz.
February 16, 2016
It was very good. They were able to get me in the next day. The service was very good and they were very friendly. I have been doing business there for several years a They were able to get me in the next day. The service was very good and they were very friendly. I have been doing business there for several years and I tell others about Auto Park Ford. More
by Super pleased
Employees Worked With
I do not remember
