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Auto Park Ford

Sturgis, MI

4.8
2,481 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,481 reviews

January 29, 2017

100000 mile service I took my vehicle in for 100000 service. Went in and found out that for the past 18 months service recommendations have not been mentioned to me durin More

by Jen hawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service girls
Mar 31, 2017 -

Auto Park Ford responded

Jen, Thank you so much for the feedback. We follow Ford manufacturer recommended maintenance service. It is possible some of these services were not needed until the mileage mark your vehicle is currently at. Either way, I am glad to hear we got your vehicle caught up and running great for you! In regards to your courtesy wash, you may have noticed our huge, state-of-the-art dealership going up next door! One of the disadvantages is we lost our detail and car wash capabilities during the construction. However, the new building will have a brand new automated car wash so all service customers will receive that service with the new building. Thank you for pointing out that it was important to you, that is great information to know so we make sure we provide our customers that service in the new building!

January 26, 2017

Amazing friendly best service i wouldnt buy from any one else he worked really hard to get us the car we wanted he is greatly appreciated More

by Veronica Ball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Jackie Williams, Moe Reeves
Feb 15, 2017 -

Auto Park Ford responded

Thank you so much for coming to see the value at Auto Park Ford! We appreciate your business and hope to continue earning your business in the future!

January 24, 2017

Loved it! Absolutely amazing service. Got almost full tank and everyone was very nice. We ended up getting a great deal on our dream car! Thank you!!!! More

by Angel Mudget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Jackie Williams
Jan 26, 2017 -

Auto Park Ford responded

Thank you so much for allowing us the opportunity to earn your business here at Auto Park Ford! We are happy to have you as a part of our Auto Park Ford family! Enjoy your new vehicle!!

January 22, 2017

Jackie was wonderful. He new what I wanted and made sure the truck I was planning to by was ready to go. Buying it was just a breeze. A pleasure to work More

by Glenn Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Williams
Jan 26, 2017 -

Auto Park Ford responded

Thank you so much for coming to Auto Park Ford and allowing us to show you the value of our vehicles as well as our great staff! We are so happy to have you as a part of our Auto Park Ford family and hope to continue earning your business in the future!

January 20, 2017

Always a friendly face willing to help. The staff here have been more helpful than I would ever expect. They helped me deal with the total loss of my truck due to a rollover accident on icy More

by Blazer54R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick, Luke, Andrew Eger, Jackie Williams, Moe Reeves
Jan 26, 2017 -

Auto Park Ford responded

Thank you so much for coming to see the value at Auto Park Ford! We are excited to have you as part out of Auto Park Ford family! We hope to continue doing future business with you!

January 13, 2017

Purchase The purchase went smoothly and they were very accommodating and easy to work with. Worked to meet purchase interest in competition with my own credit More

by jmerkh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Jackie Williams
Jan 13, 2017 -

Auto Park Ford responded

Thank you for allowing Auto Park Ford the opportunity to earn your business. We hope to continue earning your business in the future!

January 13, 2017

First 2 months after purchase I have had two major breakdowns in the first 2 months and they worked diligently to get it covered under warranty because of low miles virsus year of More

by jmerkh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger; Crystal; Rick, Jackie Williams
Jan 13, 2017 -

Auto Park Ford responded

Our service department always does there absolute best to be very accommodating in every situation. Thank you for allowing us to show you the value of our award winning service department.

January 12, 2017

Ford For Good 2016 F-150 10 k check. Always friendly, helpful and quick. I have been a customer since 2004. Have always been treated fairly and with good cheer. More

by tom4ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ann Hemminger, Andrew Eger
Jan 13, 2017 -

Auto Park Ford responded

Thank you for being a loyal customer! Sandie and the rest of our sales team appreciates you sharing your sales experience! We hope to continue earning your business in the future!

January 10, 2017

Thanks for Great service! We have bought three vehicles from Auto park, and Jackie was our salesman. He's friendly and does his best to make sure we leave happy. More

by Kerri McClish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Williams
Jan 13, 2017 -

Auto Park Ford responded

We always appreciate repeat customers! Thank you for coming and allowing Jackie and the rest of our sales staff here at Auto Park Ford the opportunity to earn your business! We hope to continue earning your business in the future as well!

January 10, 2017

Easy! The people were friendly and helpful. We appreciated the quick service and attention to details. We appreciated the quick process with the paperwork More

by 4foxes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Williams
Jan 13, 2017 -

Auto Park Ford responded

Thank you for sharing your sales experience with us here at Auto Park Ford. We love to hear from our happy customers! Enjoy your new ride!

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