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Auto Park Ford

Sturgis, MI

4.8
2,524 Reviews

1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,524 reviews

December 07, 2017

FordPass is a BIG Failure I was told explorer had the was capable of remote start with cell phone: We signed for a car we did not see. Ford had to tell me it was not equipped w More

by UNHAPPYCUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandie Owen, Moe Reeves
Jan 05, 2018 -

Auto Park Ford responded

Your photo shows you were 100% satisfied with us when you left, surely that one feature didn't change your opinion of our dealership and staff? We are sorry to hear that the vehicle you purchased does not have the remote start feature that can be utilized with Ford Pass. However, Ford Pass has many other useful features that you can utilize. I am sorry you are disappointed with that one feature but it is a Ford Motor Company product not a dealership product, and surely that doesn't mean we provided poor customer service and a poor overall experience like you rated us. We thank you for your feedback on the Ford Pass though and will pass along to Ford Motor Company.

December 06, 2017

Great Service My second purchase through this dealership for a good reason. Great selections of new and uses vehicles for any budget. Friendly staff and amazing n More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Sandie Owen, Andrew Eger
December 04, 2017

2013 Wrangler Jeep Took vehicle and found out the rear parking brake wasn't working took back and they repaired with new parts I was very satisfied with quality of work More

by Car guy warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers
November 30, 2017

what a great team from service to ladies that take my money! what can I say about a team like Auto Park Ford, every time I bring my car for service or just stop by to get free coffee on my way to the toll road. More

by David Fisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Sandie Owen, Kristol Flowers, Rick Kobold, Erica Hemminger
November 30, 2017

Sandie Moe Ken were amazing Sandie Moe and Ken helped me pick out the amazing SUV they were amazing to work with I told them what I wanted and they went out of the way to get it More

by Lauryn757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Sandie Owen, Moe Reeves
November 30, 2017

We love our beautiful blue 2017 Ford F150! Sandie was awesome! I believe she had our best interest at heart and directed us in the right direction. Moe, Andy and she worked hard to get us in th More

by Goody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Sandie Owen, Andrew Eger, Moe Reeves
November 29, 2017

Very friendly and efficient service Sandi Owen, Moe Reeves and Brent Forry made our purchase very easy. They are very courteous and answered all our questions. The dealership was very cl More

by sunshine0747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Sandie Owen, Andrew Eger, Moe Reeves
November 28, 2017

A great place for a new vehicle Sandy Owen and Amy did everything to get me into a new vehicle. Amy did an excellent job starting the process for me. Sandy chose the perfect vehicle More

by Alyssa Carver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Amy Muller
November 28, 2017

Losing my buddy! I’ve been driving my BMW X3 for 11 years. The time came for us to part ways and the staff at AutoPark was tremendous to work with. My husband is ill More

by Cinda27
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger, Moe Reeves
November 28, 2017

Excellent This is my third vehicle that I have bought from Auto Park Ford. I love this dealership! They are always very helpful with all the information I need More

by horsewhisper1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
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