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Auto Park Ford

Sturgis, MI

4.8
2,522 Reviews

1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,522 reviews

March 08, 2018

Friendly staff, quick process After finding a car I really liked online, I called and set up a time to check it out the next day. I was hesitant due to some credit issues, however More

by Karista Jeffries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Jackie Williams
March 08, 2018

Was a great first experience for me. Was a great first experience for me made it easy an the employees were very friendly and helpful great place to get a vehicle deffinately recommend th More

by Justin29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Amy Muller
March 07, 2018

Its was good and the people at auto park ford verry nice . Seen the truck on there web site. And got a call the next day.the sales person was nice and answered every question I asked. Got the truck there the n More

by Jdjeffries68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Muller
March 03, 2018

One questions. Lots of problems Bought car 2 months ago. Already $200 in repairs. I dont think so. Found every small problem possible, outrageous prices. I simply asked them to see w More

by emilymb023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandie Owen, Erica Hemminger
Mar 06, 2018 -

Auto Park Ford responded

Emily, first, we want to thank you for your feedback. I however respectfully disagree with anybody at this dealership acting without honesty or integrity including the owners. We back up our service, sales and product 100% which is why we provide a FREE Lifetime Powertrain Warranty, additional warranties when available, and back up our service 100%. We would not be able to offer these without quality service being performed. In this case you purchased a vehicle that was 13 years old with 143,000 miles on it and was disclosed as AS-IS and explained on 3 different forms you signed. Even with all that said, I'm sure you didn't expect to put money in to it a couple months after you purchased it but $200.00 I believe is reasonable for a 13 year old high mileage vehicle that appears to otherwise be working out great for you. If you are unhappy with it I would be happy to look into trading you out of it into a vehicle that is not AS-IS, as it seems you would prefer one that is completely maintenance and repair free. Please let us know if we can assist you with that.

Mar 07, 2018 -

emilymb023 responded

I would like to apologize and correct my typo. I was quoted $2000.00 in repairs, not $200.

Mar 19, 2018 -

Auto Park Ford responded

I understand. Again, we would be happy to sit down with you and see what we could do with trading you out of that vehicle and perhaps for something that will carry a warranty for you. Thank you for your feedback and we look forward to hearing from you.

March 02, 2018

The auto park Ford team is the best I would highly recommend this dealer to anyone they were polite and very helpful in helping me find and finance my vehicle. Matt Schultz was great he More

by Thaddeus 1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Andrew Eger, Matt Schultz, Amy Muller
February 27, 2018

Good service &quick Close to home..clean shop coffee was good.you should be able to get an oil change without having to make an appointment.just drive in and wait for it. More

by ABZONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers
February 27, 2018

Service Everything was done as expected. Everyone that I came in contact with did a good job and answered all my questions. I will be back. More

by James Merrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember who I delt with. Sorry
February 24, 2018

Amazing! The overall experience from when I walked in the door was excellent! Amy and Moe both knew exactly what I wanted, and they went above and beyond to pu More

by VRodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Reeves, Amy Muller
February 24, 2018

Great customer service Jackie was a great salesperson. He went above and beyond and was very patient with helping us find the perfect vehicle for our family. Great place to More

by Jake Rowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Jackie Williams
February 24, 2018

Auroopark is Only Ford Dealership to Purchase from. We have made 3 purchases so far from Auto Park. It's not Ford brand that keeps coming back it's the Autopark dealership form Sandy Owen taking care of More

by Fr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe, Sandie Owen, Andrew Eger, Rick Kobold
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