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Auto Park Ford
Sturgis, MI
2,522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 23, 2018
Great Service!! I’m always greeted by name and treated kindly. It’s a pleasant experience bringing my truck in for service. I appreciate that efforts are made to get I’m always greeted by name and treated kindly. It’s a pleasant experience bringing my truck in for service. I appreciate that efforts are made to get my truck back to me serviced and clean. More
by Dwayne Kazmierczak
Verified CustomerEmployees Worked With
Kristol Flowers
April 23, 2018
Be careful of “tricky “ wording I cam in for a routine oli change, tire rotation and fluid check. I presented a coupon for $39.95 and told the lady that is what i wanted. The wordi I cam in for a routine oli change, tire rotation and fluid check. I presented a coupon for $39.95 and told the lady that is what i wanted. The wording on the coupon said “synthetic oil”. She kept saying “full synthetic”. I thought they wete the same thing until i got to the check out and paid $80 for my $39.95 oil change. When I questioned the charge, i was tolf the “full” synthetic is more expensive. Pretty slick wording trick. Will have to think hard if i will come back or find a 10 minute place next time. More
by Rosebud
Employees Worked With
Erica Hemminger
April 23, 2018
Jackie worked very hard to make this a plant experience. Jackie worked very hard to make this a pleasant experience. Plus he even delivered the car to us after they finished cleaning it. Everyone there was v Jackie worked very hard to make this a pleasant experience. Plus he even delivered the car to us after they finished cleaning it. Everyone there was very nice to us. More
by Ernest L Knepp
Employees Worked With
Andrew Eger, Jackie Williams
April 23, 2018
Quick and easy Stopped by unannounced and asked if they had time to check a recall on my truck. Short time later the recall was completed and I was on my way Stopped by unannounced and asked if they had time to check a recall on my truck. Short time later the recall was completed and I was on my way More
by Lakegirl
Employees Worked With
Rick Kobold
April 21, 2018
Great place and great people!.... Sandie in sales is a great person to work with! No complaints from start to finish.... thank you a million times..... I will make other purchases in t Sandie in sales is a great person to work with! No complaints from start to finish.... thank you a million times..... I will make other purchases in the future... More
by Jdaddy75
Employees Worked With
Sandie Owen
April 21, 2018
Great experience From beginning to end of agreement, everyone very kind and helpful. Met all my needs and requests. Courteous in explaining and great follow up. Highly From beginning to end of agreement, everyone very kind and helpful. Met all my needs and requests. Courteous in explaining and great follow up. Highly recommend. More
by als1114
Employees Worked With
Sandie Owen, Andrew Eger, Moe Reeves
April 19, 2018
Awesome! Very happy with how I was treated awesome customer service. If your out to purchase a vehicle I strongly recommend you go come here, thanks to all who Very happy with how I was treated awesome customer service. If your out to purchase a vehicle I strongly recommend you go come here, thanks to all who worked with me 😊 More
by J. Reyes
Employees Worked With
Andrew Eger, Moe Reeves, Amy Muller
April 18, 2018
Absolutely horrible Bought a used vehicle, they had to repair it to sell it. It was fixed and The cause of the damaged parts was not repaired. So the same damage happened Bought a used vehicle, they had to repair it to sell it. It was fixed and The cause of the damaged parts was not repaired. So the same damage happened to me very soon after I bought it. The dealers service told me that I broke it and I’m trying to get them to fix it for free. I was hoping they would take care of it but did not, didn’t even offer any help. As of right now it is getting repaired at a different garage and the mechanic is over a $1000 in used parts to repair. Will have total bill tomorrow. Bill I am told to expect over $4000. So far I have driven the vehicle for 3 weeks and around 1000 miles then noticed issues. The garage that is doing the repair showed me what caused the issues and told me what they didn’t fix is what caused the same issues they fixed before putting it on the lot. so now I am with out a vehicle, had to have people I know get me to work and back. I am not happy at all. To top things off was a service guy had to have known that it wasn’t fixed completely because of a broken part that was not replaced. The chunk that was broken out was gone and could not have left the area it was in because it’s sealed, it was not there. The service guy became short with me and would not for a second listen to what I had to say. They could have a free service day, and I would not let them check the air in my tires. I’m never going back there. More
by big_trucks_2002
Employees Worked With
Rick Kobold
April 13, 2018
Just bought our second vehicle from Auto Park Ford Just bought our new (to us) 2015 GMC Acadia from Sandy and it’s the second vehicle She has helped us with. They were so easy to work with and we had Just bought our new (to us) 2015 GMC Acadia from Sandy and it’s the second vehicle She has helped us with. They were so easy to work with and we had a great experience both times we’ve been there. More
by Emily4
Employees Worked With
Sandie Owen, Jackie Williams
April 10, 2018
This place is the xxxx. This place keeps amazing me day after day. The sevice caenter has been above and beyond expectations.My sales man mat was so awsome working with me on This place keeps amazing me day after day. The sevice caenter has been above and beyond expectations.My sales man mat was so awsome working with me on my purchase and he still works with me after i bought my car. Then as far as ericka in servive has been a superstar in my opinion on helping on options to deck out my new car thank you ericka. More
by mustang ecoboost
Employees Worked With
Erica Hemminger, Matt Schultz
