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Auto Park Ford

Sturgis, MI

4.8
2,467 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,467 reviews

March 13, 2018

A dealership that cares about customers I purchased a 2013 Ford Taurus from Auto Park ford on 02/15/2018 (a beautiful car ). I spent weeks looking for a Taurus with all the options and featu More

by Mislead customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Forry, Kristol Flowers, Matt Schultz
Mar 19, 2018 -

Auto Park Ford responded

We are blown away by your kind words and restores our faith that people can have a discussion and come to an agreement with a handshake. Thank you for your valuable feedback. You are valued customers here at Auto Park Ford Sturgis and we look forward to serving you in the future.

March 12, 2018

Auto park ford They were friendly and great to work with Amy Moe Andrew thank you all you were all great. And the detail department was awesome. I would recommend th More

by Diana and Steve
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Kristol Flowers, Amy Muller
March 11, 2018

WENT IN FOR AN OIL CHANGE, LEFT WITH A NEW VEHICLE!! EVERYONE WAS VERY HELPFUL, FROM THE MINUTE I WALKED IN THE DOOR, NICE REMODELING OF THE BUILDING. MANAGER TOOK ME ON A NICE TOUR OF THE NEW BUILDING. More

by PAM4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger, Moe Reeves, Kristol Flowers
March 09, 2018

GREAT EXPERIENCE THEY WORKED HARD AND GOT US A GREAT DEAL , WILL DEF COME BACK AND RECOMMEND THEM, VERY FRIENDLY AND HELPFUL STAFF , AND FLEXIBLE WITH THEIR HOURS More

by TARA MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger, Moe Reeves
March 09, 2018

Great service great folks 2nd vehicle Second vehicle great service great truck great folks will buy the next from Jackie Williams no doubt come give them a shot ....thanks folks wonderful More

by James Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Jackie Williams
March 08, 2018

Friendly staff, quick process After finding a car I really liked online, I called and set up a time to check it out the next day. I was hesitant due to some credit issues, however More

by Karista Jeffries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Jackie Williams
March 08, 2018

Was a great first experience for me. Was a great first experience for me made it easy an the employees were very friendly and helpful great place to get a vehicle deffinately recommend th More

by Justin29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Amy Muller
March 07, 2018

Its was good and the people at auto park ford verry nice . Seen the truck on there web site. And got a call the next day.the sales person was nice and answered every question I asked. Got the truck there the n More

by Jdjeffries68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Muller
March 03, 2018

One questions. Lots of problems Bought car 2 months ago. Already $200 in repairs. I dont think so. Found every small problem possible, outrageous prices. I simply asked them to see w More

by emilymb023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Hemminger
Mar 06, 2018 -

Auto Park Ford responded

Emily, first, we want to thank you for your feedback. I however respectfully disagree with anybody at this dealership acting without honesty or integrity including the owners. We back up our service, sales and product 100% which is why we provide a FREE Lifetime Powertrain Warranty, additional warranties when available, and back up our service 100%. We would not be able to offer these without quality service being performed. In this case you purchased a vehicle that was 13 years old with 143,000 miles on it and was disclosed as AS-IS and explained on 3 different forms you signed. Even with all that said, I'm sure you didn't expect to put money in to it a couple months after you purchased it but $200.00 I believe is reasonable for a 13 year old high mileage vehicle that appears to otherwise be working out great for you. If you are unhappy with it I would be happy to look into trading you out of it into a vehicle that is not AS-IS, as it seems you would prefer one that is completely maintenance and repair free. Please let us know if we can assist you with that.

Mar 07, 2018 -

emilymb023 responded

I would like to apologize and correct my typo. I was quoted $2000.00 in repairs, not $200.

Mar 19, 2018 -

Auto Park Ford responded

I understand. Again, we would be happy to sit down with you and see what we could do with trading you out of that vehicle and perhaps for something that will carry a warranty for you. Thank you for your feedback and we look forward to hearing from you.

March 01, 2018

The auto park Ford team is the best I would highly recommend this dealer to anyone they were polite and very helpful in helping me find and finance my vehicle. Matt Schultz was great he More

by Thaddeus 1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Andrew Eger, Matt Schultz, Amy Muller
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