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Auto Park Ford
Sturgis, MI
2,467 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,467 reviews
May 23, 2018
Very good customer service! I bought a truck from you guys and if I bring it in for service and the problem is not fixed the first time you do it the second time for free. Thank I bought a truck from you guys and if I bring it in for service and the problem is not fixed the first time you do it the second time for free. Thank you! More
by jesshusky1
Verified CustomerEmployees Worked With
Matt Schultz, Amy Muller, Jackie Williams
May 21, 2018
Great Experience buying my new Excape Sandy and Moe were great to deal with. They went above and beyond to get me my new SUV. They were honest and upfront with all the details of the purch Sandy and Moe were great to deal with. They went above and beyond to get me my new SUV. They were honest and upfront with all the details of the purchase. Sandy was very knowledgeable about the vechicle and help us get everything setup. I would gladly refer anyone that is looking for a new or used vehicle to go see her. She truly cares about her customer. More
by Marquita
May 21, 2018
Amazing buy I went in to only look and I ended up with a new car. The staff was amazing and friendly. They gave me an offer I couldn't refuse. I went in to only look and I ended up with a new car. The staff was amazing and friendly. They gave me an offer I couldn't refuse. More
by samherman369
Employees Worked With
Brent Forry, Andrew Eger, Amy Muller
May 18, 2018
Top Notch Experience The entire team was awesome...Sandy, Matt, Andrew... everyone who helped me was great! I asked for lower payments and received them. Andrew is amazing The entire team was awesome...Sandy, Matt, Andrew... everyone who helped me was great! I asked for lower payments and received them. Andrew is amazing... He made the paperwork flow smoothly. They cleaned the car and gassed up for me. Sandy is a beautiful gem... She made me feel like family ??. Thank you guys for making my car buying experience a great one! Yours truly, Shontá More
by Peared2325
May 17, 2018
Service analysis I have done business with Auto Park Ford in Sturgis, MI at various times in the past 2 decades including purchasing new autos there. They have met my I have done business with Auto Park Ford in Sturgis, MI at various times in the past 2 decades including purchasing new autos there. They have met my needs adequately. My most recent experience was for a recall item which again they met satisfactorily. One disappointment I had though was that upon initially inspecting my 2017 Fusion which I bought new 6 months ago from another Ford dealer, the service agent noted that the dealership decal was coming off and offered to remove it and replace it with one that just said Ford (though maybe would have also included "Auto Park"). The person also suggested to replace my license plate holder which again identified the prior dealership. I declined and later checked the decal and could not find where the decal was coming loose. That action seems rather presumptuous and demeaning of the other dealership. Before leaving, the same person asked if I wanted a car wash, I hesitated, not knowing what was involved, and I was told it would be free. She then went over the inspection report of things they checked and everything was good, with no cost to me. So they serviced my car well but was disappointed with the unnecessary offer of changing the dealership identity. The second question above is insufficient, should also have a "not sure" option just like is noted for the question of dealership financing. I said yes since I don't have a reason for not recommending, but am disappointed per the above comments. More
by DALEELAINE
Employees Worked With
Jamie Terry
May 17, 2018
Great salesman Jackie Williams was my salesmanand I can't say enough about how great of a job he did. He did everythinghe could to make my experience exceptional. Th Jackie Williams was my salesmanand I can't say enough about how great of a job he did. He did everythinghe could to make my experience exceptional. Thanks! More
by Mountain 1228
Employees Worked With
Moe Reeves, Jackie Williams
May 15, 2018
Best experience i'v had at a dealership EVER! Sales Person Sandy Owens was very knowledgeable, helpful, and understanding when it came to needing space to talk to spouce for consideration of terms Sales Person Sandy Owens was very knowledgeable, helpful, and understanding when it came to needing space to talk to spouce for consideration of terms and price. Love the personable attitude. Also love knowing that she only gets paid on commission but did not put up a "stiff" sales person vibe. Was never forced or bullied into the purchase. Over all this was by far my wife and i best experience at a dealership. More
by Brandon&KandraWood
Employees Worked With
May 14, 2018
Jackie is Awesome The sales person Jackie Williams and others was very helpful. We were very pleased with the atmosphere also We are very pleased with the all around The sales person Jackie Williams and others was very helpful. We were very pleased with the atmosphere also We are very pleased with the all around sale. More
by Sassy123
Employees Worked With
Moe Reeves, Jackie Williams
May 14, 2018
Successful first car purchase My daughter was ecstatic to be able to afford a brand new car for her very first car purchase!! Thank you auto park for making her dreams come true. My daughter was ecstatic to be able to afford a brand new car for her very first car purchase!! Thank you auto park for making her dreams come true. More
by Slgandre
Employees Worked With
Andrew Eger, Jackie Williams
May 11, 2018
Oil change, head lights fixed Scheduled an oil change! That went fine! Got a free car wash! Also they weren’t happy the wash and re did it! Thanks! I bought this van and the headli Scheduled an oil change! That went fine! Got a free car wash! Also they weren’t happy the wash and re did it! Thanks! I bought this van and the headlights were plugged in wrong, cost me extra for them to just switch the wiring plugs. I guess I thought it should of just been covered. Not my fault. But fixed now just the same. Thanks More
by Giselle Bowser
