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Auto Park Ford
Sturgis, MI
2,469 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,469 reviews
November 29, 2018
Very accommodating!!! Good Experience! Was able to get a schedule time that fit my schedule! Good people! 5 Stars mean EXCELLENT!!! Each employee were very friendly and professional and Was able to get a schedule time that fit my schedule! Good people! 5 Stars mean EXCELLENT!!! Each employee were very friendly and professional and my vehicle was ready in a timely manner! More
by WA0ZMY
Verified Customer
November 28, 2018
Awesome place to buy a vehicle, sandi Owen is a great sales lady and will always go back to her, great prices, would highly recommend. place to buy a vehicle, sandi Owen is a great sales lady and will always go back to her, great prices, would highly recommend. More
by Weld1971
November 28, 2018
Treated very rude and didn't even try to help I used to do allot of business with ford. But have had a chevy for a while now. I was ready to go back to ford. So i went to my local ford dealer... I used to do allot of business with ford. But have had a chevy for a while now. I was ready to go back to ford. So i went to my local ford dealer........ needles to say with the rude and down right despicable serviced i received at ford I WILL NEVER RETURN. I had cash in hand for a new truck but ive never been treated so rudely. Went to look at a used F-150 or other 4 door truck. Manager refused to even let me look at the used inventory unless i talked to a sales guy first. He was VERY rude said if i didn't like it i could shop elsewhere. The sales guy was just as rude. Didn't listen to what i said i was looking for. Wouldn't give me the prices of what i WAS interested in. Like i started earlier I HAD CASH to buy today. But will never return or recommend sturgis ford More
by Bill
Employees Worked With
Brent Forry
November 27, 2018
emergency vehicle problem My vehicle wouldn’t start on Sunday so we put a charger on it overnight. I was able to start it to get it to the dealership. They checked out my probl My vehicle wouldn’t start on Sunday so we put a charger on it overnight. I was able to start it to get it to the dealership. They checked out my problem right away and they were very professional and helpful. More
by baldwin279
Employees Worked With
Gwen McAlister
November 27, 2018
Awesome customer service Shawn and Jaimie wentvabove and beyond to help me. Thank you I have recommended this dealership fir service to others They did not know you worked Shawn and Jaimie wentvabove and beyond to help me. Thank you I have recommended this dealership fir service to others They did not know you worked on other models of vehicles More
by Tigger1
Employees Worked With
Shawn, Jaime Terry
November 26, 2018
Do they know what they are doing? They were in a hurry to get me through the repair, then had issues getting the parts but were afraid to let me know In a timely manner. They took 5 They were in a hurry to get me through the repair, then had issues getting the parts but were afraid to let me know In a timely manner. They took 5 days to repair a day and half job, won't use this particular dealer again for warranty work More
by Don't use tbem
Employees Worked With
Erica Hemminger, Gwen McAlister
November 26, 2018
Great service My 05 Mustang was recalled bkz of air bags. They scheduled me quickly. The waiting areas are nice. Beverages and snacks are provided. The work took le My 05 Mustang was recalled bkz of air bags. They scheduled me quickly. The waiting areas are nice. Beverages and snacks are provided. The work took less time than predicted. Jamie came thru several times to update me on progress. They did a courtesy check. Found my air filter was filthy and showed me. The place is spotless. I plan to take mycar back for routine service. More
by Yogawoman
Employees Worked With
Jaime Terry
November 26, 2018
Warranty Work Super job of completing all the work needed. Very helpful staff, covered all the needed repairs and offered future services if needed to cover the pr Super job of completing all the work needed. Very helpful staff, covered all the needed repairs and offered future services if needed to cover the problem if needed. More
by Huck1
Employees Worked With
Erica Hemminger
November 26, 2018
Great customer service Everything when great. The staff are great and the facility was very clean. I would recommend Auto Park to anyone who is looking a new car. Everything when great. The staff are great and the facility was very clean. I would recommend Auto Park to anyone who is looking a new car. More
by Kbar75
Employees Worked With
Jaime Terry
November 26, 2018
Service and beyond Hi I would like to thank Erica for all the help and extra time it took to get my tire rim and tmp replaced after my wife hit something in the road cau Hi I would like to thank Erica for all the help and extra time it took to get my tire rim and tmp replaced after my wife hit something in the road causing a blow out Erica took care of contacting the extra Ford tire warranty we took out they put her thru a lot of running around to get every thing that was damaged replaced this is the first dealership that I have used that are willing to go the extra mile to make sure the customer is satisfied thanks Derek Jordan 11-23 -18 More
by Derek
Employees Worked With
Erica Hemminger, Jackie Williams
