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Auto Park Ford
Sturgis, MI
2,522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,522 reviews
February 04, 2019
Very Satisfying A friendly, customer first dealership with fair prices. They helped me find the truck I wanted, for the right price and made sure I was satisfied wi A friendly, customer first dealership with fair prices. They helped me find the truck I wanted, for the right price and made sure I was satisfied with everything before I left. More
by 73fshrmn
Verified CustomerEmployees Worked With
Andrew Eger, Moe Reeves, Matt Schultz
February 04, 2019
Oil, tire rotation, slug protection Sorry i put the wrong person down before it was erica. I was misinformed of the price and i had a witness with me and we were told everything was incl Sorry i put the wrong person down before it was erica. I was misinformed of the price and i had a witness with me and we were told everything was included in the price she gave me i asked her 2 time. More
by susan.beers
Employees Worked With
Erica Hemminger
February 03, 2019
Very easy and friendly to deal with Very flexible for my schedule. Work was done quickly and correctly .They were in contact with me and give me updates during the process very good cus Very flexible for my schedule. Work was done quickly and correctly .They were in contact with me and give me updates during the process very good customer service! More
by Dget74
Employees Worked With
Kristol Flowers, Erica Hemminger
February 03, 2019
Very satisfied . Appreciated the loaner car at no charge. Timely manner for the repair. Good work. Great coffee. Indoor equiped when it was extremely cold . Appreciated the loaner car at no charge. Timely manner for the repair. Good work. Great coffee. Indoor equiped when it was extremely cold More
by Lavern
Employees Worked With
Erica Hemminger, Jaime Terry
February 03, 2019
Clear engine light Everyone continues to provide grest customer service. Service Department was very accommodating and was able to schedule me in the very day I calle Everyone continues to provide grest customer service. Service Department was very accommodating and was able to schedule me in the very day I called. Excellent service did not stop with sale. I highly recommend this dealership to everyone! More
by peggy64799
Employees Worked With
The young woman at the desk when you walk into the dealership has always been exceptionally welcoming and starts the chain of friendlly service., Andrew Eger, Kristol Flowers, Erica Hemminger, Matt Schultz
February 01, 2019
Very Understand with our Schedule Very friendly and very accommodating. Work around our busy schedule. Always returned our message left on the answering machine the same day. Wo Very friendly and very accommodating. Work around our busy schedule. Always returned our message left on the answering machine the same day. Would do business again with Bob Battjes. Thanks More
by VICTORIASTRANSPORTATION
Employees Worked With
Bob Battjes
January 30, 2019
No paperwork I had no problem with the work done on my truck it was done in a timely manner. However, I don’t know what exactly was done to it because I never rece I had no problem with the work done on my truck it was done in a timely manner. However, I don’t know what exactly was done to it because I never received a copy of the work order. They told me that it would be sent to my home address and a copy would be emailed to me, this was Thursday 01/24/2019. On Friday 01/25/2019 I called and spoke with another service advisor and she told me she would email it to me that day. On Monday 01/28/2019, I called again and to a service advisor and she told me the service order hadn’t been completed as of that day. 01/30/2018 I have yet to receive a work order I don’t know who completes the paperwork but it should have been done before I left the dealership More
by VERDE6
Employees Worked With
Erica Hemminger
January 26, 2019
Great people and a job well done. Great experience. Had an issue with left rear axle. They were able to complete the job beforw i was out of work. Dealing with Kristol was like i was t Great experience. Had an issue with left rear axle. They were able to complete the job beforw i was out of work. Dealing with Kristol was like i was talking to my wife. She completely understood my needs and delivered great service. More
by rflowers02
Employees Worked With
Kristol Flowers, Rick Kobold, Gwen McAlister, Scot Jones, Jaime Terry
January 25, 2019
Fast service Door was frozen and would not shut on my truck. Dropped off at auto park and the girls at service got me a loaner truck and my truck was Fixed that d Door was frozen and would not shut on my truck. Dropped off at auto park and the girls at service got me a loaner truck and my truck was Fixed that day with no appointment. Not to happy with the sales experience but the lady’s at service are top notch. More
by SBARK
Employees Worked With
Erica Hemminger
January 25, 2019
Great people great place! Auto Park is very customer oriented. Sales and support persons friendly and helpful. Our sales person Sandie Owen was great. Drive up door for serv Auto Park is very customer oriented. Sales and support persons friendly and helpful. Our sales person Sandie Owen was great. Drive up door for service and free car wash. Inside big roomy customer lounge with free coffee and snacks. Great deals great sales and staff. We are happy we bought our vehicle here! More
by flashfire
Employees Worked With
Sandie Owen, Andrew Eger, Moe Reeves
