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Auto Park Ford

Sturgis, MI

4.8
2,469 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,469 reviews

February 15, 2019

AutoPark is tremendous! I have dealt with AutoPark in the past, specifically with Matt Schultz, and have been extremely happy with the customer service and the final outcome. More

by terripotts2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Matt Schultz
Feb 15, 2019 -

Auto Park Ford responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We will make sure that Matt knows how pleased you were with your experience. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. On behalf of your friends here at Auto Park Ford, please enjoy your new vehicle!

February 14, 2019

Best dealership Experience This is most beautiful Ford dealership I've ever seen with the nicest people very easy to work with and a true joy to get a car from. Most dealerships More

by JAM1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Don Howe
Feb 15, 2019 -

Auto Park Ford responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Auto Park Ford with only the best there is to offer. It’s so nice to hear that Don helped to make your experience such a positive one. We hope you are enjoying your new vehicle, please come back to visit anytime! Welcome to the Auto Park family!

February 14, 2019

New tires I was given excellent service by a friendly and helpful staff. I would like to extend additional thanks to Jaime Terry for her assistance Gar Wood More

by Gar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Feb 15, 2019 -

Auto Park Ford responded

Thank you so much for sharing your experience with Auto Park Ford. It is wonderful to hear that Jaime was able to provide you with the excellent experience we strive to provide all our customers! We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

February 10, 2019

xxxx poor pricing $ 600.00 to replace a leaking water hose from reservoir to block,with flush and additive. A little pricey, wouldn't you say. I did. Lets not forget More

by usmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erica Hemminger
Feb 11, 2019 -

Auto Park Ford responded

Thank you for the review. We apologize for your negative experience. At Auto Park Ford we are committed to fair, honest pricing. Any feedback helps us to improve. What could have been done to make this a five star experience?

February 08, 2019

Tire needed replaced. Gave us a loaner and helped us get out quickly due to having groceries on board. Very friendly and helpful in etting us taken care of in a timely matt More

by TATERHO2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
Feb 11, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. It is wonderful to hear that Erica was able to provide you with the excellent experience. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

February 08, 2019

A recall on a transmission modulator . It was done quickly not much waiting time and the people were very friendly, and I would come back there for service again More

by Derrmerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers, Erica Hemminger, Gwen McAlister, Jaime Terry
Feb 11, 2019 -

Auto Park Ford responded

On behalf us all of us at Auto Park Ford, I would like to thank you for sharing this great review about our dealership! Thank you for visiting our service department and providing us the opportunity to serve you. We want every experience to be “five stars”! We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

February 08, 2019

Quality Work with Great Customer Service Service department was quick to schedule an appointment within a couple days for warranty diagnosis / repairs. Offered us a loaner vehicle since the More

by 17FusionSport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Feb 11, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. Our team of professionals is dedicated to providing you and everyone else who visits Auto Park Ford with only the best there is to offer. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

February 04, 2019

Very Satisfying A friendly, customer first dealership with fair prices. They helped me find the truck I wanted, for the right price and made sure I was satisfied wi More

by 73fshrmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Matt Schultz
Feb 06, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Family! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Auto Park Ford! Thank you so very much for taking the time to write a review and sharing your experience. We look forward to serving you, your family and friends and the opportunity to earn your business.

February 04, 2019

Oil, tire rotation, slug protection Sorry i put the wrong person down before it was erica. I was misinformed of the price and i had a witness with me and we were told everything was incl More

by susan.beers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
Feb 06, 2019 -

Auto Park Ford responded

Thank you for the review. We do apologize for any miscommunication on our part. We would like the opportunity to earn your business in the future and earn that five star rating.

February 03, 2019

Clear engine light Everyone continues to provide grest customer service. Service Department was very accommodating and was able to schedule me in the very day I calle More

by peggy64799
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The young woman at the desk when you walk into the dealership has always been exceptionally welcoming and starts the chain of friendlly service., Andrew Eger, Kristol Flowers, Erica Hemminger, Matt Schultz
Feb 04, 2019 -

Auto Park Ford responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Auto Park Ford with only the best there is to offer. It’s so nice to hear that our sales and service staff helped to make your experience such a positive one. We look forward to the opportunity to serve you in the future.

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