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Auto Park Ford

Sturgis, MI

Overview
Reviews
4.8
2,522 Reviews
Call Dealership (269) 651-7728
View Awards

1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,522 reviews

January 27, 2024

An absolutely pleasure to deal with. I arrived at 6pm and by 6:30pm I was driving my new vehicle home. Travis had everything ready to go and the car detailed for me. More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Travis Gilbert, Jose Lopez, Trevor Stuart
Report | Print
Jan 28, 2024 -

Auto Park Ford responded

Thank you so much, Greg, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Auto Park Ford!

January 27, 2024

Love working with this dealership and with Sandy. They treat you right and will work with you there. More

by james082479
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
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Jan 28, 2024 -

Auto Park Ford responded

Thank you, James, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Auto Park Ford are glad to have you as a customer.

January 20, 2024

I enjoyed the service at Auto Park Ford. The people are friendly and very thorough. It’s nice to be able to get a free car wash and have refreshments while you wait as well. More

by sseverson81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold, Candy Abbs, Trevor Jensen, Chris "CJ" Johnston, Josie Parker, Shelby Dilla
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Jan 21, 2024 -

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

January 18, 2024

Everyone was so kind and easy to work with. Would buy another vehicle from then in the future. More

by tara.nima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger, John Wade
Report | Print
Jan 18, 2024 -

Auto Park Ford responded

Tara, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Auto Park Ford, we look forward to having you as one of our valued customers for many more years to come!

January 18, 2024

All and all the processing took a little time, but the saleswoman (Sandy Owen) and all the people at the Auto Park Ford was the best. Oh yes I do love the Raptor Truck that I Purchased. Thanks to everyone More

by kbrackett1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
Report | Print
Jan 18, 2024 -

Auto Park Ford responded

Thanks for sharing about your experience with Auto Park Ford. Sandie and our team appreciate your business and hope to see you again soon! Congratulations on your new Raptor!

January 18, 2024

The cost of labor was extremely too high and I will never use auto park again More

by Dritchie02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Kobold, Candy Abbs, Trevor Jensen, Chris "CJ" Johnston, Josie Parker, Shelby Dilla, Bryan Johnson
Report | Print
Jan 22, 2024 -

Auto Park Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 17, 2024

They are one big group of excellent workers yes I would send family and friends to come there for your great service More

by KARENC0691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
Report | Print
Jan 18, 2024 -

Auto Park Ford responded

Karen, It's great to hear that Candy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

January 17, 2024

Only came in did my truck service everybody in that department seem to be very friendly my problem was I believe your hourly rate for the mechanics is way too xxxx High and because of that I will be sh More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Dilla
Report | Print
Jan 21, 2024 -

Auto Park Ford responded

Bill, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 17, 2024

I enjoy working with the Service Department. They are very knowledgeable and professional. I would definitely recommend them to a friend. More

by rhw92860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs, Josie Parker, Shelby Dilla
Report | Print
Jan 18, 2024 -

Auto Park Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Candy, Josie, and Shelby. Please don't hesitate to let us know if we can be of further assistance.

January 17, 2024

Quick, efficient, and explained everything clearly. Pick up and delivery also great options when servicing here!!! More

by A.eger2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Rick Kobold, Candy Abbs, Chris "CJ" Johnston, Josie Parker, Dan Tack, John Wade, Shelby Dilla
Report | Print
Jan 18, 2024 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

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