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Auto Park Ford

Sturgis, MI

4.8
2,403 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,403 reviews

February 21, 2019

Great Service They had my car a week trying to locate an electoral issue and Gwen and Rick were both great in keeping me updated daily or even multiple times per da More

by Laryb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Gwen McAlister
Feb 22, 2019 -

Auto Park Ford responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

February 20, 2019

Thank you. I love my new car. Thank you all the staff that had to put up with me during this process. You guys are the best. Thank you More

by Sarahannstoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Jackie Williams
Feb 21, 2019 -

Auto Park Ford responded

Congratulations on your new car! We welcome you to the Auto Park family. On behalf of the Auto Park Ford team, we thank you for allowing us to earn your business. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come.

February 20, 2019

First time buyer Had a great experience my first time buying a vehicle! Everyone i dealt with was attempting to work in a timely fashion although that didn’t quite hap More

by Khackney34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Jackie Williams
Feb 21, 2019 -

Auto Park Ford responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Jackie, Andy, and Moe were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Welcome to the Auto Park family!

February 15, 2019

Good experiance buying a car. EVERYONE was friendly and helpful. Don was the salesman that helped us, I had gone to the dealer to look at a car that I had found on line. Don had it More

by bobber12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Don Howe
Feb 18, 2019 -

Auto Park Ford responded

Congratulations on your new car! We welcome you to the Auto Park family. Thank you for taking the time to write about your experience. It is wonderful to hear that Don was able to provide you with the excellent experience we strive to provide. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come.

February 15, 2019

AutoPark is tremendous! I have dealt with AutoPark in the past, specifically with Matt Schultz, and have been extremely happy with the customer service and the final outcome. More

by terripotts2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Matt Schultz
Feb 15, 2019 -

Auto Park Ford responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We will make sure that Matt knows how pleased you were with your experience. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. On behalf of your friends here at Auto Park Ford, please enjoy your new vehicle!

February 14, 2019

Best dealership Experience This is most beautiful Ford dealership I've ever seen with the nicest people very easy to work with and a true joy to get a car from. Most dealerships More

by JAM1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Don Howe
Feb 15, 2019 -

Auto Park Ford responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Auto Park Ford with only the best there is to offer. It’s so nice to hear that Don helped to make your experience such a positive one. We hope you are enjoying your new vehicle, please come back to visit anytime! Welcome to the Auto Park family!

February 14, 2019

New tires I was given excellent service by a friendly and helpful staff. I would like to extend additional thanks to Jaime Terry for her assistance Gar Wood More

by Gar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Feb 15, 2019 -

Auto Park Ford responded

Thank you so much for sharing your experience with Auto Park Ford. It is wonderful to hear that Jaime was able to provide you with the excellent experience we strive to provide all our customers! We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

February 10, 2019

xxxx poor pricing $ 600.00 to replace a leaking water hose from reservoir to block,with flush and additive. A little pricey, wouldn't you say. I did. Lets not forget More

by usmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erica Hemminger
Feb 11, 2019 -

Auto Park Ford responded

Thank you for the review. We apologize for your negative experience. At Auto Park Ford we are committed to fair, honest pricing. Any feedback helps us to improve. What could have been done to make this a five star experience?

February 08, 2019

Quality Work with Great Customer Service Service department was quick to schedule an appointment within a couple days for warranty diagnosis / repairs. Offered us a loaner vehicle since the More

by 17FusionSport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Feb 11, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. Our team of professionals is dedicated to providing you and everyone else who visits Auto Park Ford with only the best there is to offer. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

February 08, 2019

Tire needed replaced. Gave us a loaner and helped us get out quickly due to having groceries on board. Very friendly and helpful in etting us taken care of in a timely matt More

by TATERHO2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
Feb 11, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. It is wonderful to hear that Erica was able to provide you with the excellent experience. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

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