Auto Park Ford

Out of State buyer We worked a deal on a used vehicle from Ohio. Everything went very smooth from initial contact, to overnight paperwork, to pick up. Thanks for the We worked a deal on a used vehicle from Ohio. Everything went very smooth from initial contact, to overnight paperwork, to pick up. Thanks for the great service! More

Happy I had been driving a 2007 car that I bought new but was getting up there in mileage. It was time to replace it. I was afraid that if I contacted a dea I had been driving a 2007 car that I bought new but was getting up there in mileage. It was time to replace it. I was afraid that if I contacted a dealer while shopping online that I would get high pressure so I put off inquiring on the car for about a week and a half and the price dropped so I gave in and sent a message. I made the appointment to see the car and drive it and fell in love with the 2017 Ford Escape. Long story short, I never felt pressured by any of the staff at Auto Park Ford and we came to an agreement and I drove it home the same day. Thank you! More

Great experience This was one of our best car buying experiences. We went in knowing exactly what vehicle we wanted and they didn’t pressure us into anything else. the This was one of our best car buying experiences. We went in knowing exactly what vehicle we wanted and they didn’t pressure us into anything else. they were so kind and I would go to them for my next car More

It was awesome! It didn't take very long at all. I saw the car wanted the car and I got the car. The customer service is great they treat you very well It didn't take very long at all. I saw the car wanted the car and I got the car. The customer service is great they treat you very well More

Great experience. Fast, easy and convenient! Mr. Jackie Williams was great. Polite, fun and engaging with myself and the family. We were able to get in early morning. Got a test drive in. While f Mr. Jackie Williams was great. Polite, fun and engaging with myself and the family. We were able to get in early morning. Got a test drive in. While finishing up paper work, they cleaned the car up (Not as much as I had hoped but fairly well for the short time we had) and were able to get us out within about 2-2:30 hours. More

Life changing My salesman Jackie was my savior in a sense. I couldn't be more delighted with the top notch customer service I received. Thank you lots My salesman Jackie was my savior in a sense. I couldn't be more delighted with the top notch customer service I received. Thank you lots More

Helpful and painless! Amy, Brent and Andrew made the car buying process as painless as possible. They answered all of our questions and got us on the road! Amy, Brent and Andrew made the car buying process as painless as possible. They answered all of our questions and got us on the road! More

Sales team was great, but what we dealt with after was not. Amy was very friendly and warm. We knew we liked the vehicle, but we also know, that most used vehicles always have a reason or two, to pass. When we Amy was very friendly and warm. We knew we liked the vehicle, but we also know, that most used vehicles always have a reason or two, to pass. When we asked questions Amy was very helpful and gave us the knowledge she had, based on the companies inspection report. We weren't terribly happy with the price, but Andrew worked with us on that and even gave us a great warranty plan. The truck had a winding noise. Once the truck was looked at, there were several issues with the vehicle. We went 2 weeks without the vehicle right after purchase. We had to go back and forth to be able to get our vehicle taken care of, and although the GM always made things right, some of the staff we dealt with in between weren't helpful or knowledgeable enough to be dealing with the problem. We then had title problems and are now trying to get that all settled. Every time there has been an issue, we've been offered another vehicle to drive while it all gets sorted out. But for people who work full time and live an hr away from the store this was never an option for us. Clearly someone had been driving the vehicle because the vehicle was close to needing another oil change. So why weren't the other issues taken care of by Auto Park Ford before the vehicle was sold? This has been a very frustrating process and we do think some things should have been handled better. We also understand that sometime things happen. Hopefully we are done with hiccups and can enjoy our vehicle. I can't say we would ever purchase another vehicle with AutoPark Ford, not enough trust in their word. More

Overall good job but did not assemble back together properly Brought our vehicle in for a routine oil change, they said everything looked good after they were finished. I drove home and everything was great, how Brought our vehicle in for a routine oil change, they said everything looked good after they were finished. I drove home and everything was great, however the next day my fiance and I was heading to Angola and we would jear a grinding sound when we were braking at red lights/stop signs. We were wondering if the brakes were wearing out but being they said everything looked good, we weren't sure. After we had stopped at a store, i noticed a large part hanging down. It was held on by only one bolt, barely in there. It was some sort of coolant cover that has air intake to assist with cooling, says on thing that it needs to be removed for maintenance amd placed back on after. This would be right near oil filter. We were able to get it back on, but I'd have been one pissed off person had we lost it going down i-69. They need to be less in a hurry and more worried about properly replacing parts they take off. More

Great sales staff The sales staff was really nice worked hard to meet my expectations just an overall great experience in buying my f150 I will buy my next truck thru a The sales staff was really nice worked hard to meet my expectations just an overall great experience in buying my f150 I will buy my next truck thru auto park ford More