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Auto Park Ford

Sturgis, MI

Overview
Employees
Reviews
Vehicles
4.8
2,444 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,444 reviews

June 01, 2019

Sandy and Tonya Our service from Sandy and Tanya was outstanding! They were great to work with and so good to our kids. They made sure everything was in top notch con More

by Beck5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Muller, Tanya Lewis
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Jun 03, 2019 -

Auto Park Ford responded

Congratulations on your new vehicle! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Sandie and Tanya know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile!

May 31, 2019

Great car buying experience! Don and Amy were awesome to work with. Don was a lot of fun and made my time at the dealership go by quickly. Lots of laughs and beyond happy with my More

by Becca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Amy Muller, Don Howe
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Jun 03, 2019 -

Auto Park Ford responded

On behalf of the Auto Park Ford team, we thank you for allowing us to earn your business. It’s great to hear that your visit with us earned a 5-star rating! We appreciate you sharing your sales experience with us and others and we look forward to servicing your new truck in the future.

May 30, 2019

Amazing Sales Specialist Amy was amazing. She and the rest of the team there at auto park in sturgis bent over backwards to help us get the new car!!!! Thanks Amy, Moe and An More

by dsweatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Amy Muller
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Jun 03, 2019 -

Auto Park Ford responded

Congratulations on your new car! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. Thank you for taking the time to share your comments and feelings about Amy. She is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you so very much for taking the time to write a review and sharing your experience. We look forward to serving you, your family and friends and the opportunity to earn your business.

May 28, 2019

Very informative and helpful staff I was upgrading my F-150, and had specific goals for options and cost. The sales team understood my request and was able to help me meet my goal. Than More

by apfeaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger, Moe Reeves
Report | Print
May 28, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! Thank you so very much for taking the time to write a review and sharing your experience. We look forward to serving you, your family and friends and the opportunity to earn your business.

May 27, 2019

Terrible To start I haven’t even had my suv for a year and haven’t even put 7,000 miles on an it an they told me they don’t think it’s going to be covered an t More

by caittcait25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kobold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Hemminger, Matt Schultz, Jaime Terry
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May 26, 2019

Overall,pleased with service. The overall experience was good. We are a bit disappointed that one of the issues we have concern about, the windows fogging up, appears to have not b More

by lianaheath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Report | Print
May 28, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We apologize for your negative experience. At Auto Park Ford we are committed to fair, honest work. It’s unfortunate that there was miscommunication and you left with bad experience. We would love an opportunity to make things right and address all of your issues upon your next visit.

May 25, 2019

Met all my needs and desires The experience started with me looking for Mustang Bullitt Black and was told they didn’t have one, but did have 2018 GT 350 and were willing to deal. More

by JVH3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Matt Schultz, Amy Muller
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May 28, 2019 -

Auto Park Ford responded

On behalf us all of us at Auto Park Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team. Enjoy your new GT 350 and please come visit us again soon!

May 23, 2019

Air Bag Recall Finally took my Ford Ranger in for an airbag recall. The service center had a quick turnaround on the repair and went over and above with a very infor More

by DangerRanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gwen McAlister
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May 28, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

May 23, 2019

Service was great, but the extra fees disappoint The service was fantastic, but they added a 8% consumables fee to my invoice that totaled $75. I could see a 3.5% consumables fee, but 8% was a bit mu More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Hemminger
Report | Print
May 28, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. Thank you for the review. Any feedback helps us to improve. We will be sure that all fees are explained and addressed upon your next visit. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

May 21, 2019

Normal service Excellent service! They even discovered a bulge in one of my tires that I didn’t see😁 I was very pleased with how they took time to go over everythi More

by ARSTROOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers
Report | Print
May 22, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

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