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Auto Park Ford

Sturgis, MI

4.8
2,522 Reviews

1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,522 reviews

May 16, 2020

Over the top experience I had called ahead about what appeared to be a problem..when I arrived they took my car right back,conferred with me regarding a prior jump start and More

by GMDRESSER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane clark, Candy Abbs
May 18, 2020 -

Auto Park Ford responded

Thank you visiting our service department. We want to provide the best customer service and comfort. Thank you for the great review and we look forward to the opportunity to serve you again in the future.

May 15, 2020

I really enjoyed working with Sandie and appreciated her attentiveness to what I was looking for. I would absolutely recommend Auto Park and Sandie for anyone in the market for a car, new or used. More

by ayotte67
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger, Moe Reeves
May 18, 2020 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! We are thrilled to hear that you enjoyed your experience with us and Sandie. We strive for experiences like yours for all of our customers and are glad to hear that achieved that with you. Thank you for the great review and your recommendations. We look forward to the opportunity to serve you, your family, and friends in the future.

May 15, 2020

Sandy made buying a car at this crazy covid time simple and easy...she listened to what I had in mind and went the extra mile to get it to me. Every detail was taken care of...thanks Sandy More

by tmarvingoss
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger
May 18, 2020 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! Thank you for the review and your kind words about Sandie and your experience. We are sorry to hear that you did not receive five star service during your visit. We welcome all feedback, so if you could let us know how we can better improve please let us know. We look forward to the opportunity to serve you again in the future.

May 15, 2020

Friendly and helpful. Really tries his best to make sure you are satisfied. Easy to work with and not pushy. Would definitely go with kodi on future purchases. More

by ladydusti314
Recommend Dealer
Yes
Employees Worked With
Kodi Reese
May 18, 2020 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! We are thrilled to hear that you enjoyed your experience with us. We strive for experiences like yours for all of our customers and are glad to hear that achieved that with you. Thank you for the great review and your recommendations. We look forward to the opportunity to serve you, your family, and friends in the future.

May 14, 2020

Very thorough with details and offers presented with vehicle. Any questions i asked were answered and if he didnt know for sure he made sure to find out. The truck was ready for us and clean. We appreci More

by wellington348
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Kodi Reese
May 18, 2020 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! We are thrilled to hear that you enjoyed your experience with us. We strive for experiences like yours for all of our customers and are glad to hear that achieved that with you. Thank you for the great review and the opportunity to serve you. We look forward to the opportunity to serve you, your family, and friends in the future.

May 12, 2020

My Wife and I were in the market for a New F-150 4x4. We had gone to the Website at Auto Park Ford in Sturgis, Mi. and saw Several F-150’s we were interested in and decided to go to the dealership which is More

by Voight1013!
Recommend Dealer
Yes
Employees Worked With
Phil Smith , Andrew Eger, Tabitha Jarratt
May 13, 2020 -

Auto Park Ford responded

Thank you so much for your thoughtful review and welcome to the Auto Park Ford family! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! Thank you for taking the time to share your comments and feelings about Phil. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. On behalf of your friends at Auto Park Ford, enjoy that ride!

May 10, 2020

Our salesman had answers to all our questions or concerns and kept us well informed on all aspects of our purchase. Follow up as well. 5 stars from us!!! More

by ljjustice
Recommend Dealer
Yes
Employees Worked With
Rick Schott, Kristol Flowers
May 11, 2020 -

Auto Park Ford responded

It’s great to hear that your visit with us earned a 5-star rating! Thank you for taking the time to share your experience with us and for the great rating! We couldn’t ask for nicer feedback and thank you for taking the time to share it! We look forward to the opportunity to serve you again in the future.

May 09, 2020

Everyone was very kind and helpful. During the pandemic we are all living in the staff was very safe in using social distancing and protection. More

by Anglemyerp
Recommend Dealer
Yes
Employees Worked With
Kodi Reese
May 11, 2020 -

Auto Park Ford responded

Thank you for taking the time to write your review, we are truly sorry we were unable to earn a five star rating with you. Despite our dealership’s commitment to accommodate customer needs and request as much as possible. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. Please let us know how we can earn your business in the future and provide you with our five star service. We welcome all feedback and look forward to hearing from you.

May 06, 2020

Fleet Vehicle Purchase Auto Park Ford helped us acquire a good fleet vehicle for our staff at a great price. The attention and help we received during this time of uncertain More

by LCHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Schultz, Kodi Reese
May 11, 2020 -

Auto Park Ford responded

On behalf of the Auto Park Ford team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new fleet vehicle in the future.

May 06, 2020

oil change Jamie checked me in and went over the service with me, she was very thorough going over my results. She informed me of possible concerns. More

by rmrudinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
May 11, 2020 -

Auto Park Ford responded

Thank you for taking the time to write your review, we are truly sorry we were unable to earn a five star rating with you. Despite our dealership’s commitment to accommodate customer needs and request as much as possible. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. Please let us know how we can earn your business in the future and provide you with our five star service. We welcome all feedback and look forward to hearing from you.

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