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Auto Park Ford

Sturgis, MI

4.8
2,405 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,405 reviews

December 24, 2019

Recall I was treated with great respect and complete understanding of what needed to be done. Great service. I could not be any happier with this dealership. More

by mvsawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Auto Park Ford responded

Thank you for the wonderful review and providing us the opportunity to earn your business. We want every customer experience with us to be five stars and are thrilled to hear that we achieved that with you. We look forward to the opportunity to serve you again at Auto Park Ford.

December 23, 2019

No pressure and very knowledgeable staff Went in to get questions and pricing only. Sales staff and managers went out of their way too make us comfortable while running numerous scenarios fo More

by Jlovejr3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Andrew Eger, Tanya Lewis
Dec 26, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! We are thrilled to hear you had a wonderful experience with us. Thank you for the great review. We look forward to the opportunity to serve you again in the future.

December 19, 2019

Worth the Drive!!! After looking for a few weeks, we found the best car and best deal at Park Auto. Ease of purchase. While bringing Escape back for "the works" I recei More

by ashmat7363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candy in service was so helpful and kind!, Brent Forry, Andrew Eger, Tanya Lewis
Dec 26, 2019 -

Auto Park Ford responded

Thank you for the wonderful review and providing us the opportunity to serve you! We strive for great customer service and it is great to hear that we achieved that with you. We look forward to the opportunity to serve you again in the future.

December 17, 2019

Amazing! They were so helpful and patient with me by the end of 2 days shopping they found my vehical in my price range and I couldnt be happier More

by alyssa11_t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Tanya Lewis
Dec 17, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! We want every experience to be five stars and it looks like we achieved that with you! Thank you for the wonderful review and we look forward to the opportunity to serve you again in the future.

December 12, 2019

Friendly and helpful Holiday tradition I had to have my truck towed there because it was making a noise they said it would take 3 days to fix because they had to order the More

by WHITNER_RAE2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of employees name but very helpful
Dec 17, 2019 -

Auto Park Ford responded

Thank you for the great review! Our staff strives to provide excellent customer service. Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

December 12, 2019

Excellent service! Professional check in. Excellent waiting area! Friendly! Wait time was o.k.! Appreciated the car wash! It is great we have this level of service More

by WA0ZMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gwen McAlister
Dec 17, 2019 -

Auto Park Ford responded

Thank you for the great review and for visiting us at Auto Park Ford. We look forward to the opportunity to serve you again in the future.

December 10, 2019

Good service My only regret is that we weren’t contacted about completing the warranty work the day we brought it in for service. We were originally told it would More

by DETWEILER_CLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Dec 11, 2019 -

Auto Park Ford responded

We apologize for the lack of communication. That is certainly not the experience we strive to provide for our customers. Thank you for bringing this to our attention and we will be sure that upon your next visit with us that you are informed every step of the way. We look forward to the opportunity to serve you again.

December 10, 2019

Service I usually try am deal with the same 1 or 2 people in service that way they are familiar with me. Jaime is who I try an ask for an she is great. If I More

by SPEICHER1980
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Dec 11, 2019 -

Auto Park Ford responded

Thank you for the great review and for visiting our service department. We are thrilled to hear that you had a five star experience with us. We strive for every customer experience to be five stars. We look forward to the opportunity to serve you again in the future.

December 09, 2019

Oil change When we bought our car it included a free car wash and oil change. They did a perfect job even though it took a little longer than normal because it More

by MAXSCHULZE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Williams
Dec 11, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! We strive to provide all of our customers to receive the best in customer service, and we are thrilled to hear that we achieved that with you. Thank you for the review and we look forward to the opportunity to serve you again in the future.

December 09, 2019

Easy to work with Auto Park Ford is very helpful and thorough in completing the process of introducing vehicles to people, creating all documentation for the transfer More

by pmw9595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther Patrick
Dec 11, 2019 -

Auto Park Ford responded

Thank you for being a member of the Auto Park Fleet family and for the great review! We are thrilled that you enjoyed your experience with us and we look forward to the opportunity to serve you again in the future.

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