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Auto Park Ford

Sturgis, MI

4.8
2,522 Reviews

1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,522 reviews

June 09, 2020

Kodi was knowledgeable about the vehicle we purchased and very patient as he taught us how to use all of the new technology on our new car. More

by Arkbaker
Recommend Dealer
Yes
Employees Worked With
Kodi Reese, Kyle White
Jun 09, 2020 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Kodi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to serving you again in the future.

June 09, 2020

Friendly staff. Great atmosphere. Phil was awesome to work with. He helped my son and I both buy 2019 F150. Chris and Andrew helped me find a better rate than my own credit union! Took really good care o More

by Jamiersandy
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Tabitha Jarratt, Phil Smith, Chris Huston
Jun 10, 2020 -

Auto Park Ford responded

Thank you so much for sharing your experience with Auto Park Ford and Phil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Phil, Andrew, and Chris will be thrilled to hear your feedback! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

June 05, 2020

Mixed Kristol the sales person was fabulous. Moe the finance guy was not. He tried to low ball my trade by making up a fictional mechanical issue and made n More

by stevenden1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristol Flowers, Moe Reeves
Jun 05, 2020 -

Auto Park Ford responded

We apologize for your negative experience. At Auto Park Ford we are committed to fair, honest pricing. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you.

June 04, 2020

You guys were awesome! We took the Lincoln in for service and you told us what the problem was and how long it would take to fix! We appreciate it because we were from Chicago and needed to head back home wi More

by Ray629ray
Recommend Dealer
Yes
Employees Worked With
Rick Kobold, Gwen McAlister, Jaime Terry, Jen Rohr, Candy Abbs, Ericka Prough, Mari Clark, Kyle White, Sydney Owens, Jessica Vanderpool
Jun 05, 2020 -

Auto Park Ford responded

On behalf us all of us at Auto Park Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team. We wish you a a safe and happy trip and please come visit us again soon!

May 30, 2020

breezy car purchase Kodi greeted my wife and I at the door and promptly gave us assistance. He was easy to work with, answered all our questions, and was never pushy. More

by Andy K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Kristol Flowers, Kodi Reese
Jun 01, 2020 -

Auto Park Ford responded

We would like to thank you for providing us the opportunity to serve you and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Auto Park Ford with only the best there is to offer. It’s so nice to hear that Kodi, Kristol, and Andrew helped to make your experience such a positive one. Enjoy your new vehicle!

May 29, 2020

This was an amazing experience and our first car purchase ever from a dealership. We would definitely go back. Thank you to Sandie and Andrew for their help! More

by Cahil K.
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger
Jun 01, 2020 -

Auto Park Ford responded

Thank you so much for sharing your experience with Auto Park Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. The team will be thrilled to hear your feedback! We look forward to the opportunity to serve you again in the future.

May 29, 2020

We were very happy with our experience at AutoPark Ford in Sturgis. Chris Huston was great to work with and it was nice to have him deliver the truck to our door. Thank you! More

by Sjnystrand
Recommend Dealer
Yes
Employees Worked With
Chris Huston
Jun 01, 2020 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! On behalf us all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Chris. We will be sharing your feedback amongst our team. Enjoy your new truck and please come visit us again soon!

May 28, 2020

I couldn't be any happier with my experience with Auto Park Ford and with Chris. Chris was awesome! He's super friendly and went above and beyond to make buying my new vehicle smooth and painless. Everyon More

by AnnS
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Chris Huston
May 29, 2020 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! Hearing that you “couldn't be any happier” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Auto Park Ford, we wish you many happy miles in your new car. We look forward to serving you for many years to come!

May 27, 2020

Phil Smith went beyond!! to make this the best deal ever!!! Phil even came to my home in elkhart indiana to pick me up to go sturgis michigan where their dealership is, he made the process fun, and got the pric More

by longcarl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Smith
May 27, 2020 -

Auto Park Ford responded

Thank you so much for sharing your experience with Auto Park Ford and Phil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Phil and the team will be thrilled to hear your feedback! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

May 27, 2020

Everyone was so friendly and down to earth. I got a great deal on my vehicle! It was a two hour drive but we'll worth it. More

by Rose
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Kodi Reese, Dontae Brown
May 27, 2020 -

Auto Park Ford responded

Thanks for making the long trip for your purchase of your new vehicle! On behalf us all of us at Auto Park Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

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