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Auto Park Ford

Sturgis, MI

4.8
2,444 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,444 reviews

June 29, 2020

I am always very pleased with the service department. They take care of all issues promptly and professionally, and are reasonably priced. Only negative that I encountered were that employees were not More

by JOE@HAASCAYWOOD.COM
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Auto Park Ford responded

We are happy to hear that you got exactly what you wanted out of your service experience with us at Auto Park Ford. We have implemented stricter policies to ensure the safety of our staff and our customers. We wish you safe travels and look forward to seeing you again soon!

June 28, 2020

Service by Kristol was very helpful. She did a great job helping with my purchase. When I left something in my previous vehicle, she made sure they were returned. More

by x99giorio
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Kristol Flowers, Moe Reeves
Jun 29, 2020 -

Auto Park Ford responded

We couldn’t be happier that Kristol provided you with a great car buying experience. She is a true asset and we are lucky to have her on the Auto Park Ford team. We hope you are enjoying your new vehicle, please come back to visit anytime!

June 28, 2020

Auto Park Ford Service Since I am handicapped and use a walker to get around, I appreciated the additional help I received getting in and out of my vehicle. I would like to More

by NANCYNURSE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of those who assisted me.
Jun 29, 2020 -

Auto Park Ford responded

We are happy to hear that you got exactly what you wanted out of your dealership experience with us at Auto Park Ford. Thank you for the great review and we look forward to the opportunity to serve you again in the future.

June 27, 2020

Great dealership! They took very good care of me! Had 2 maintenance issues with my vehicle and they stood behind their warranty and kept me informed and gave me a new car rental while they were working on More

by Edward Habedank
Recommend Dealer
Yes
Employees Worked With
Brandon Kroupa was awesome and kept me posted as well, Andrew Eger, Kristol Flowers, Marion Picker, Ericka Prough, Chris Huston
Jun 29, 2020 -

Auto Park Ford responded

On behalf us all of us at Auto Park Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team. Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

June 27, 2020

Dontae was the man !! When it came to me looking for my dream car. Very polite and sold me my first Ford Escape. I will definitely be referring people to him ! Thanks Dontae More

by Bendall0912
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Dontae Brown
Jun 29, 2020 -

Auto Park Ford responded

Thank you so much for sharing your experience with Auto Park Ford and Dontae. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Escape and the team will be thrilled to hear your feedback!

June 27, 2020

Service and Covid19 The service at this dealership was very good. My biggest and only concern was that no one in the whole place was wearing a mask. Not when we checked More

by LJSHELINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2020

I can't thank Sandie and Andrew enough. Sandie was so patient and helped me through making a really hard decision. She is the absolute greatest sales person because she cares about her customers and it More

by nllauer
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger
Jun 29, 2020 -

Auto Park Ford responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Auto Park Ford with only the best there is to offer. It’s so nice to hear that Andrew and Sandie helped to make your experience such a positive one. Enjoy your new vehicle!

June 26, 2020

They've been great throughout the life of my lease, they seem to take pride in what they do, would highly recommend. Techs are great! More

by Nightshadef150
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Terry, Jen Rohr
Jun 26, 2020 -

Auto Park Ford responded

We are happy to hear that you got exactly what you wanted out of your leasing experience with us at Auto Park Ford. Thank you for the great review and we look forward to the opportunity to serve you again in the future.

June 26, 2020

Wonderful people, awesome job!!!100% satisfied with Wonderful people, awesome job!!! 100% satisfied with their service. I would recommend everyone this Ford dealer, although it means more competition More

by Cristian Nemtuc
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen McAlister, Tanya Lewis, Kristol Flowers, Kodi Reese, Dontae Brown, Phil Smith, Mari Clark
Jun 26, 2020 -

Auto Park Ford responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! Thank you again and we look forward to the opportunity to serve you again in the future.

June 26, 2020

Went in for an oil change and tire rotation As soon as you enter you get friendly service. They make you feel welcome and made sure I got the service my car required. It’s a good experience More

by Lindaj29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Jun 26, 2020 -

Auto Park Ford responded

We are happy to hear that you got exactly what you wanted out of your service experience with us. Our team of professionals is dedicated to providing you and everyone else who visits Auto Park Ford with only the best there is to offer. Thank you for the great review and we look forward to the opportunity to serve you again in the future.

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