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Auto Park Ford La Porte - Service Center
La Porte, IN
223 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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223 Reviews of Auto Park Ford La Porte - Service Center
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August 30, 2022
My advisor (Kirsten) was very helpful. She made sure all my needs were met. It’s refreshing to have a person take personal interest in your needs. I also love the remodeling including the She made sure all my needs were met. It’s refreshing to have a person take personal interest in your needs. I also love the remodeling including the faucet change in the restroom. I didn’t get a “bath” when washing my hands. Loved the cookies too! More
by VSWEDERSKY
Verified CustomerEmployees Worked With
Kirsten
Helpful August 26, 2022
Did okay with my oil change and I understand it was close to closing but I had made an appointment. They said they didn’t have time to look into my other issues and were basically ushering me out the door. I to closing but I had made an appointment. They said they didn’t have time to look into my other issues and were basically ushering me out the door. I’ve always took my car there since I got it off the lot but I didn’t feel helped and wasn’t provided any advice on how I should move forward with other concerns. More
by FordFury
Employees Worked With
ROBERT GALEN
August 25, 2022
They did a good job on repairing my truck but I didn’t know how they put 70 miles on it know how they put 70 miles on it More
by Kostick21
August 14, 2022
I brought in a 2017 explorer for safety recall 21s32, toe link replacement. My wife drove less than half mile after the replacement and the vehicle started fishtailing at 50mph. It was fortunate no other tra link replacement. My wife drove less than half mile after the replacement and the vehicle started fishtailing at 50mph. It was fortunate no other traffic was beside her, she was able to get the vehicle under control and returned to the dealership. This is when the service manager Robert told my wife she must have hit a pothole and knocked itself out of alignment. This is where I have a problem with the integrity of the dealership and the vehicle. With that statement I must assume thats going to go out of alignment again, my wife is afraid to drive the vehicle! Please will someone tell me the TRUTH!!!! I believe Nick Degarmo needs to be retrained, its probably no big deal to you about my wife's safety, so Robert i'm not sure why you made it her fault! More
by HEADOFMOOSE
Employees Worked With
August 11, 2022
Needed a quick fix as my engine lite came on the day before vacation had me fixed and in and out the same day before vacation had me fixed and in and out the same day More
by Jsp
Employees Worked With
August 10, 2022
It was easy to make the appointment. The service manager was friendly and my appointment was scheduled in a timely manner. My car was ready when it was promised and the waiting area was The service manager was friendly and my appointment was scheduled in a timely manner. My car was ready when it was promised and the waiting area was comfortable with snacks provided. The cost of the service was as stated in my coupon. I would not hesitate to have my car serviced there again. More
by debspahn
Employees Worked With
August 06, 2022
The service department goes above and beyond. It may take a little longer than they anticipate but from the service writer to the technician it is always a pleasure. Keep up the good work guy’s It may take a little longer than they anticipate but from the service writer to the technician it is always a pleasure. Keep up the good work guy’s. More
by Redhd5674
July 19, 2022
The service department does a fantastic job start to finish. They provide top-notch service. Kept me up-to-date on everything going on with my vehicle. All the work was done right and I received it back finish. They provide top-notch service. Kept me up-to-date on everything going on with my vehicle. All the work was done right and I received it back in a timely fashion! More
by 4everford
July 08, 2022
Wonderful, they even asked me if I was going to use my Ford points. Unlike other dealerships that look like I asked for their first born when i ask to pay with my points. Ford points. Unlike other dealerships that look like I asked for their first born when i ask to pay with my points. More
by AP
June 30, 2022
Great service. Very pricey. Glad they got what I needed but definitely could find cheaper Very pricey. Glad they got what I needed but definitely could find cheaper More
by radt33
