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Auto Park Ford Bremen - Service Center

Bremen, IN

4.7
492 Reviews

492 Reviews of Auto Park Ford Bremen - Service Center

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June 01, 2020

OIl Change As always, the crew at Auto Park did an excellent job of servicing our vehicles. The communication is always great and I feel they never try to upsel More

by Noah Trueblood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Auto Park Ford Bremen responded

We are happy to hear that you got exactly what you wanted out of your service experience with us at Auto Park Ford in Bremen. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

May 27, 2020

In for wheel bearing replacement on the driver's front and rear wheel. WOW, it rides like almost a brand new Focus ST. I couldn't be happier with the guys at Auto Park Ford More

by jtalker8265
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Auto Park Ford Bremen responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Jared was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

May 22, 2020

I sent survey Tuesday. I was very pleased with the service and professional actions and attitudes. The new engine seems to be just fine. Thanks Service Dept. More

by RHOADESDIANA
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglass Brown
Jun 05, 2020 -

Auto Park Ford Bremen responded

Thank you for taking the time to write about your experience with our service department. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. We look forward to working with you again in the future.

May 19, 2020

called to inform about additional need - new lug nuts Jarred explained what caused lug nuts to be swollen and need replacement. Courteous and well mannered. Deb in office helped with smart phone app for More

by BDDINIUS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Auto Park Ford Bremen responded

Thank you so much for sharing your experience with us at Auto Park Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We look forward to the future opportunity to serve you.

May 18, 2020

Jared in service and Doug in sales are great. Took great care of me with purchasing and servicing my new truck. Everything was as expected More

by billyladwig
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Stidham
Jun 05, 2020 -

Auto Park Ford Bremen responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Jared and Doug were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

April 27, 2020

Deb Adams is the most kind person I have ever met. She is always very helpful, and quick to give a laugh. She clearly knows what she is doing and does everything to get customers the best service. More

by Eclinger2018
Recommend Dealer
Yes
Employees Worked With
Deb Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Auto Park Ford Bremen responded

Thank you for taking the time to share your comments and feelings about Deb. She is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

April 27, 2020

Great Service Auto Park! Jarred is the best! This is the only place I will take my vehicles to. Jarred and his team are awesome at what they do. More

by clint_tener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Auto Park Ford Bremen responded

Thank you so much for sharing your experience with us at Auto Park Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We look forward to the future opportunity to serve you.

April 27, 2020

Good experience. Very pleased with the service experience. The dealership was accomidating by providing a loaner vehicle while my new automobile was being serviced fo More

by steve.eller84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Auto Park Ford Bremen responded

On behalf of the Auto Park Ford team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to serving you, your family, and friends in the future.

April 24, 2020

AVOID AVOID Estimate, It was 129.97 just to get a 30min estimate. I had gotten an estimate for the same work at another location in Mishawaka but wanted a sec More

by dnavar8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Watts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Auto Park Ford Bremen responded

We apologize for your negative experience. At Auto Park Ford we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and you were unhappy after pricing was discussed. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you.

April 24, 2020

Great easy going people who get the job done right, the first time!Thanks for the local quality. Always willing to make things happen, fast. More

by KEENANLAURIE1
Recommend Dealer
Yes
Employees Worked With
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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