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Auto Park Ford Bremen - Service Center

Bremen, IN

4.7
459 Reviews

459 Reviews of Auto Park Ford Bremen - Service Center

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September 09, 2021

We have a motor home on a Ford chassis. We were told that Auto Park Ford were experts in this field. The problem involves a significant vibration in the vehicle at certain speeds. They diagnosed a transmissi More

by pwkfoury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarred Zeisig
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

Easy to make an appointment, upon arriving for an appointment get me in on time. Always courteous and very explanatory concerning service. I am so thankful to have the pleasure of doing business with More

by wtmikel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Garrison, Haylie McMillen, Randy McMillen
August 27, 2021

Great service. Found a scrape on the back of the motorhome and waiting for the disposition of the damage. The manager was emailed a picture of the damage More

by alanmritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

Paid $149 for a diagnostic, when I told them what was wrong and what I wanted. I said the gasket was bad on the housing that connects the radiator hose to the water pump. Wanted a new gasket and flush. W More

by WSIMMONS3
Recommend Dealer
No
Employees Worked With
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

the staff and office was quick to accommodate and super friendly! I realize that things are out of their control, and they were easy to communicate with. Definitely recommend! More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Always very easy to work with and friendly! I make the 35 minute drive here because I think their customer service is vastly superior to my hometown Ford dealership. More

by maximilian13mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

Jarred, Kelly and the service team are awesome. Installed new rotors and brakes. Price was great and even reset a sensor for me. Didn’t upsell me any unneeded services but did give a great recommendation fo More

by clint_tener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

Didn’t listen to my complaint that the repair they did was done 4 other times and they needed to check further. Now I’m stranded and Rick (from Sturgis) has graciously contacted me and stated he’d come t More

by Plduckett
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jarred Zeisig
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Auto Park Ford Bremen responded

Valued Customer, thank you for your feedback and we are sorry we did not meet your expectations, but are glad a member of our dealer group could come out and assist you further and resolve the issue. We appreciate your feedback and will certainly focus on where we felt short in the future.

August 11, 2021

I was vey happy with the customer service I received and the services done to my SUV. Very pleasant first time experience with the Works oil change. I will be using this dealer as my regular service provide More

by fointaincreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

Excellent customer service Extremely technically Excellent customer service Extremely technically competent with multiple different issues with various vehicles over the years. They always go the e More

by CHRISTINEDREWNIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Garrison, Haylie McMillen, Randy McMillen
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