Auto Park Ford Bremen - Service Center

Auto Park Ford Bremen responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

Auto Park Ford Bremen responded

Thank you for the good rating for our great staff at Auto Park Ford! We apologize that you felt rushed and communication was lacking. We want our customers to feel valued and heard so we thank you for sharing your feedback with us. Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

Auto Park Ford Bremen responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

Auto Park Ford Bremen responded

We look forward to being of service to you again!

Auto Park Ford Bremen responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

Auto Park Ford Bremen responded

Jay, thank you for your feedback. We have tried reaching out to try and resolve your issue but have been unsuccessful and without any of your information we cannot track down who you are. There is no doubt that buying a refurbished oem/aftermarket part would be potentially cheaper than a factory OEM, however I doubt it comes with the full warranty that a new OEM part would. Clearly doing the work yourself would also save on labor costs making the job much cheaper. Again, we warranty everything we touch so should you have an issue again with the part you would be fully covered through us vs. having to trouble shoot and spend more money yourself. You mentioned the part we said you should replace looked brand new like you were questioning our diagnosis, but replaced the part with a refurbished one anyway? I just want to make sure I'm understanding your comment so I can assist. Regardless, any time a customer comes to our Service Center we are more than happy to discuss the charges, scope of the work, parts, etc. especially if our customers think there is an issue. Please reach out to us in person in the future so we can help you at the time vs. on a review site where it is much more difficult to assist. We are usually pretty successful at making our customers happy and this seemed like an easy conversation and fix.

Auto Park Ford Bremen responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

Auto Park Ford Bremen responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.