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Auto Park Ford Bremen - Service Center

Bremen, IN

4.7
458 Reviews
Call Service Center (574) 546-2727

458 Reviews of Auto Park Ford Bremen - Service Center

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September 04, 2022

Terrible customer service not knowing about the online appointment taking 14 hours for an oil change and three weeks without any follow up with the exhaust repair More

by mauro.raucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarred Zeisig
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2022

Great service and checked out what I had asked them to do. Dependable and thorough. More

by Dunning57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2022 -

Auto Park Ford Bremen responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

August 26, 2022

They quoted me $1,250 for a new CJB because it was completely corroded. Decided to do the work myself and upon taking it apart, it looked brand new (pics to prove it). Ordered a refurbished one for $1 More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarred Zeisig
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2022 -

Auto Park Ford Bremen responded

Jay, thank you for your feedback. We have tried reaching out to try and resolve your issue but have been unsuccessful and without any of your information we cannot track down who you are. There is no doubt that buying a refurbished oem/aftermarket part would be potentially cheaper than a factory OEM, however I doubt it comes with the full warranty that a new OEM part would. Clearly doing the work yourself would also save on labor costs making the job much cheaper. Again, we warranty everything we touch so should you have an issue again with the part you would be fully covered through us vs. having to trouble shoot and spend more money yourself. You mentioned the part we said you should replace looked brand new like you were questioning our diagnosis, but replaced the part with a refurbished one anyway? I just want to make sure I'm understanding your comment so I can assist. Regardless, any time a customer comes to our Service Center we are more than happy to discuss the charges, scope of the work, parts, etc. especially if our customers think there is an issue. Please reach out to us in person in the future so we can help you at the time vs. on a review site where it is much more difficult to assist. We are usually pretty successful at making our customers happy and this seemed like an easy conversation and fix.

August 18, 2022

Good service,helpful. Good sales people. A aa aa a a a a a a+ More

by dennisgibson48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2022 -

Auto Park Ford Bremen responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

August 11, 2022

Simply the best ! We choose auto park ford for our service and purchases. Very nice people. More

by Busa747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon O'Dell
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Aug 11, 2022 -

Auto Park Ford Bremen responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

July 14, 2022

Service department is usually friendly and professional. However, at last service, rear brakes were marked as green and two and a half weeks later my calipers are grinding on my rotors. Service techs shou More

by JODIE.OVERMYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 01, 2022

The service was very easy to schedule and very accommodating. Made sure I was informed. Thank you More

by T1300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Harris
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Jul 01, 2022 -

Auto Park Ford Bremen responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

June 25, 2022

They were very Efficient with detailing our truck as well as accommodating to our bust schedule More

by Bmishler
Recommend Dealer
Yes
Employees Worked With
Not sure who detailed truck
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Jun 27, 2022 -

Auto Park Ford Bremen responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

June 24, 2022

I took my wife's car in for service check engine light was on and starting to misfire, and brakes were pulsating. they fixed all of the problems in a timely manner. I was satisfied with the amount they ch More

by daveanderson66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2022 -

Auto Park Ford Bremen responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

June 24, 2022

The service department is great to work with. They are on time and very through. Great communication!! More

by LEMANMINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2022 -

Auto Park Ford Bremen responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

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