Auto Park Chrysler Jeep
Cary, NC
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Amy went way above and beyond to help me get my car serviced. Amy was amazing. My car needed service but I couldn’t get it there. Amy helped me get the car to the dealership and back. Wayne also did serviced. Amy was amazing. My car needed service but I couldn’t get it there. Amy helped me get the car to the dealership and back. Wayne also did a great job explaining what the car needed. Robin Winn More
Helped me feel confident and secure with my purchase as well as worked with me to get the payments where I needed them. Truly looking out for their customers, thank you! well as worked with me to get the payments where I needed them. Truly looking out for their customers, thank you! More
Great customer service. Knowledgeable and helpful staff. Prompt and courteous. Staff very experienced and make good recommendations. Knowledgeable and helpful staff. Prompt and courteous. Staff very experienced and make good recommendations. More
Five star service from this dealership. The sales manager Phil was terrific with my Jeep order -- both he and the dealership get a 10 from me! The sales manager Phil was terrific with my Jeep order -- both he and the dealership get a 10 from me! More
My experience was as pleasant and trouble free as a car purchase could be. Our sales rep, Vicente Acostas, was great. He answered several specific questions that I had regarding the car before we drove dow purchase could be. Our sales rep, Vicente Acostas, was great. He answered several specific questions that I had regarding the car before we drove down to see it. He sent me a video walk around of the car showing the areas I inquired about. We were pleasantly surprised when, after we bought the car, he offered to arrange delivery the next day after it had been detailed. That really meant a lot to us. Dan Degroot in the service department was very helpful in arranging a pre purchase inspection that I needed before committing to the purchase. I realize how busy the schedule is in the service department and I really appreciate the accommodation that he arranged for me. More
Overall great experience in searching and buying a vehicle. Daniel was great in listening to what we wanted in a new vehicle and helping us find it. vehicle. Daniel was great in listening to what we wanted in a new vehicle and helping us find it. More
This dealership is a complete scam, mainly because of Burke Minsker and Cornell Parks. Both of those men are completely unprofessional in every way possible. I had reserved a Grand Cherokee back in June Burke Minsker and Cornell Parks. Both of those men are completely unprofessional in every way possible. I had reserved a Grand Cherokee back in June with Jon, and he was extremely knowledgeable and professional during the whole process. I am grateful to have dealt with at least one customer focused person at this dealership I told my sales agent I wanted to use my financing and Burke swore to me up and down that their rates are better. I said it’s okay, I’ll still do my own research. Them trying to rush me through the process, they brought me into the finance office, assuming I was just going to use theirs since I already did an application online. I got into the finance office and said I’m still doing my research for financing, I’m in no rush. Cornell kept rushing me trying to get me to go with their financing. I kept telling him that if I’m in his way, I could step out of the office. Cornell continued to show his frustrations and kept heckling at my searching for my own financing. I did not say I was going with their financing nor was I ready to seal the deal. I wanted the best rate possible for me. All in all, he still had me stay in his office while doing this. I found my own financing shortly after and let Cornell know. He showed that he was upset all over his face and got Burke once again. Burke came into the office with an attitude with the words, “So what’s going on He’s telling me you have financing you want to use”. Yes, I found a way better rate than the 5.xx they were offering me. He said so why did you just waste his time. I continuously asked him if I could step out as I did not want to go with their financing. Long story short, Burke would not allow the salesman to then at this point sell me the car. After me waiting over a month/putting a deposit down, he wouldn’t allow anyone to sell me this car I had planned to buy, these people are rude and extremely unprofessional in every way possible. I told them I will have my check from my Financing tomorrow and will be back to purchase it then. Burke insisted on me not coming back and said he was going to sell it by then. Burke was extremely nasty about the handling of the situation. On top of this, Cornell nor Burke would provide my refund of the security deposit since they wouldn’t sell me the car. They stated it would be sent back and wouldn’t even provide a receipt. Fast forward 3 weeks and still no deposit back. I had to file a fraud claim with my credit card company to get this back. Please take your business to a dealership who will treat you right. More