Auto Merchants

The finance manager was rude and disrespectful. Told me I needed a co signer and that my credit score of 675 was not good enough. It’s funny tho that I got a Jeep on my own from a dealership with m Told me I needed a co signer and that my credit score of 675 was not good enough. It’s funny tho that I got a Jeep on my own from a dealership with my credit score and no money down. The finance manager needs to get his attitude checked about other people when it comes to business. Cause they lost a customer and will not refer anyone to Auto Merchants. More

They were the best place I have ever tried to purchase a vehicle. I ultimately did not purchase the vehicle as it did not meet my needs. However, they allowed me the time I needed to make the right decision vehicle. I ultimately did not purchase the vehicle as it did not meet my needs. However, they allowed me the time I needed to make the right decision for me. More

I’m still waiting for call back from initial contact on my car’s trade in value… my car’s trade in value… More

Never contacted me. Inquired about a car and sent them info on my trade in and i never geard from them in any form. Inquired about a car and sent them info on my trade in and i never geard from them in any form. More

They made the purchase process and financing extremely easy. Got a great car at a great price without the pushiness or pressure. Great team and I will definitely be a repeat customer in the future. easy. Got a great car at a great price without the pushiness or pressure. Great team and I will definitely be a repeat customer in the future. More

I contacted them about a car I’m interested in. I think they tried to call but I was unable to answer. I recta text and I replied back that I was 19 hours away so I would need a transport. He asked I think they tried to call but I was unable to answer. I recta text and I replied back that I was 19 hours away so I would need a transport. He asked where I lived and I replied. I haven’t heard anything back. More

If you’re looking for a luxury vehicle in the DFW area, don’t pass on Auto Merchants. The customer service is absolutely tremendous! I would like to thank Michael for going above and beyond to ensure that don’t pass on Auto Merchants. The customer service is absolutely tremendous! I would like to thank Michael for going above and beyond to ensure that I was and remained taken care of. I went in originally looking for one vehicle and walked out with something different based off of his recommendations and expertise. He was very patient and has been extremely transparent. Thanks Michael, I will most definitely be referring people to you! I’m very pleased with my purchase. More

Worked with Chris on a used van. Great to deal with. Fair pricing (no haggle dealership) when looking at other vehicles in the DFW area. Easy on the sale. Simply got my info and let me drive around solo (wit pricing (no haggle dealership) when looking at other vehicles in the DFW area. Easy on the sale. Simply got my info and let me drive around solo (without any salesperson in the car.) So I got a real feel for the vehicle without any pressure. They could get me financed when my bank could not on the van Overall, enjoyed the experience and would recommend. So far the fastest car buying experience i've had to date. More

I reached out to them twice and never heard back from them! We will find a van elsewhere. The very least they could do is to respond to our emails. them! We will find a van elsewhere. The very least they could do is to respond to our emails. More

Not great, just before signing l found out myself that it was a Lemon Law car. Not fair not to tell me, so l didnt buy the Volvo was a Lemon Law car. Not fair not to tell me, so l didnt buy the Volvo More