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Auto Merchants

Plano, TX

4.4
61 Reviews
With over 30 years of experience, we pride ourselves on exceptional customer service. We are family owned and operated with lots of experience. Check out our new facility, where we’re ready to handle all your automotive needs. Whether you’re local or from afar we can ship direct to your home! We’re dedicated to providing the best service! Our expanded lot offers more space and a wider selection of vehicles. Browse our inventory online or visit us in Plano to see our wide inventory in person. At Auto Merchants Inc., we’re here to take care of everything for you. Please give us a call today and find out why we have been in business for so long!
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4464 W Plano Pkwy

Plano, TX

75093

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Showing 61 reviews

May 21, 2023

I submitted an inquiry but never heard back from them. I also tried contacting via their website and also didn't get a response. Based on other comments I'm reading, maybe it's best that we didn't do bu More

by The Godfather
Recommend Dealer
No
Employees Worked With
Nobody
May 25, 2023 -

Auto Merchants responded

"The Godfather" There is no way to see what your name is? I just checked on our Hummer leads and there is nothing on the same day or multiple contacts by someone that makes sense. If this is a real review please contact me @ ramiro@automerchants.com so we can better serve you and see what happened or why there was no response. We make sure we respond to every inquiry and apologize if you did not receive any response.. Sometimes someone leaves their number incorrectly so we can not contact them or our emails go to spam as well.

May 17, 2023

It's been almost 4 months since I bought my truck here and after so many horrible experiences with other dealerships and shady, pushy salesmen, it was refreshing to find this place. My salesman was Octavi More

by Marvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavius
April 05, 2023

I noticed this dealership had so many cars in their inventory and all 3 models I narrowed my decision down to already. So I decided to spend some time on this dealership. These cars both in good condit More

by UmeshK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria
March 22, 2023

Don't buy their cars. They sell lemon cars. Never tell you what happened to the car. Bad service. Terrible dealership. More

by jane
Recommend Dealer
No
Employees Worked With
Octavio
February 27, 2023

Quick and to the point no typical dealership run around. . Fast and easy smooth transaction to get my vehicle. Other dealers you will spend hours and hours. Here I spend less than 30 minutes and I was out an More

by B.F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
February 09, 2023

had the car i was interested in but no response/follow up on availability when i inquired More

by dlorimer6591
Recommend Dealer
No
Employees Worked With
na
December 30, 2022

Fraud Alert They only work with LEMON cars or salvage title cars. They don’t disclose this to clients and use deception words to describe it so if you do know what a LEMON car is now you know. And they s More

by Fsamwel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar
December 21, 2022

I contacted them via email but they never contacted me back. I'm still waiting for them to contact me. More

by wlmccann57
Recommend Dealer
No
Employees Worked With
N/A
December 14, 2022

They were nice but did not have the vehicle I want. Said would look for that vehicle and keep in touch More

by Sailclimax
Recommend Dealer
Yes
Employees Worked With
Do not temember
December 01, 2022

I have emailed them twice about a listing they have and have had no response. It is not that difficult to respond to legitimate inquiries More

by Sailclimax
Recommend Dealer
No
Employees Worked With
None
Dec 01, 2022 -

Auto Merchants responded

Hello, Please email your name and contact # to ramiro@automerchants.com I can not tell who this is by the username "sailclimax" We would like to get in contact with you and see why your email was not responded to. Thank you for your feed back and we apologize on this inconvenience!

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