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Auto Merchants

Plano, TX

4.4
61 Reviews
With over 30 years of experience, we pride ourselves on exceptional customer service. We are family owned and operated with lots of experience. Check out our new facility, where we’re ready to handle all your automotive needs. Whether you’re local or from afar we can ship direct to your home! We’re dedicated to providing the best service! Our expanded lot offers more space and a wider selection of vehicles. Browse our inventory online or visit us in Plano to see our wide inventory in person. At Auto Merchants Inc., we’re here to take care of everything for you. Please give us a call today and find out why we have been in business for so long!
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4464 W Plano Pkwy

Plano, TX

75093

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Showing 61 reviews

April 28, 2024

Excellent customer service. They did not try to haggle me and finance was very quick . Thank you More

by mkimari1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ara
April 24, 2024

Timely response, nice professional, straight to the point, no haggle selling. If you know what you and did the research...smooth experience. Chris was my sales rep and was great. More

by ariaesmaili1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
christian
April 22, 2024

We got great service and got a great deal on the Toyota Highlander with Omar. It is a very clean car. I was also helped by Ara when I came back for my owners manual he was very helpful and polite. More

by mvirani3155
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar,Ara
April 19, 2024

Auto Merchant's has a reputation for selling "bad tilted" or "salvaged title" vehicles. They were not upfront with me about the condition of the car and I didn't receive a Carfax on the 2016 Infiniti Q50 I p More

by Coreyrich0224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian, Kevin, Romero,
April 08, 2024

Auto Merchants dealership is a great place to shop for a new vehicle. Octavio was our auto sales that provided a seemless process in purchasing our 2023 BMW X3 xdrive30i. Definitely looking forward in purch More

by Aaron A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio
March 26, 2024

I want to give a shout out to Ari he was my sales representative and went beyond expectations. Ari was very helpful and made my car buying experience swift and easy. Autos Metchants has a great selec More

by Niko Gashi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari
March 25, 2024

The communication was excellent and the methods that were used were convenient and customer friendly. From the moment that I initially scheduled the appointment through when I paid the invoice and picked th More

by Tony Gashi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid
March 05, 2024

This was our second vehicle purchased from Auto Merchants in Plano. Salesman OMAR has been a pleasure to deal with and We look forward to doing more business in the future with him. Great price and LOVE the More

by Stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
January 11, 2024

Always take a used car to a trusted mechanic before buying. These guys did not tell me that the VIN on the car I was interested in was destroyed! Not just destroyed - but destroyed in two places: unde More

by meir.fradkin
Recommend Dealer
No
Employees Worked With
Christian
Jan 11, 2024 -

Auto Merchants responded

Meir, This vehicle was stolen in the past, many cars get stolen and recovered to the owners all the time. What thieves do when they steal the car is scratch out/remove the vin off the car. We got this car recently and had an appointment scheduled with the police station to give it a new vin badge (which has now been completed) We always disclose this to our customers, the car was new in inventory and Christian did not know about it yet but we will always disclose this. The police department gave us the first available appointment they had (took 3 weeks) Obviously the car has been recovered from the police after it was stolen, it's not like we are selling you a currently stolen car. I'm not sure why you're making it a very huge deal and you don't have to be a mechanic to see with your eyes the VIN was tampered with...

August 25, 2023

Be very cautious buying from them. I bought a vehicle 3 weeks ago, I told them the tires were not in good shape, the response "they passed inspection ". Needless to say, sitting at a More

by TPowell
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Omar
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