Auto Merchants

Excellent customer service. They did not try to haggle me and finance was very quick . Thank you They did not try to haggle me and finance was very quick . Thank you More

Timely response, nice professional, straight to the point, no haggle selling. If you know what you and did the research...smooth experience. Chris was my sales rep and was great. point, no haggle selling. If you know what you and did the research...smooth experience. Chris was my sales rep and was great. More

We got great service and got a great deal on the Toyota Highlander with Omar. It is a very clean car. I was also helped by Ara when I came back for my owners manual he was very helpful and polite. Highlander with Omar. It is a very clean car. I was also helped by Ara when I came back for my owners manual he was very helpful and polite. More

Auto Merchant's has a reputation for selling "bad tilted" or "salvaged title" vehicles. They were not upfront with me about the condition of the car and I didn't receive a Carfax on the 2016 Infiniti Q50 I p or "salvaged title" vehicles. They were not upfront with me about the condition of the car and I didn't receive a Carfax on the 2016 Infiniti Q50 I purchased. This was bad deal from the start, poor customer service, I recently preformed more research on the Auto Merchants past sales and found. They have listings of known sales concerning “lemon” vehicles. I received a phone call from management at Auto Merchant’s trying to intimidate me and threaten me. They indicated a counter-lawsuit would be filed due to my personal experience as a customer along with the review I had left on their websites. I do believe that they're a bunch of crooks and thieves and that's their method of business. Do not do business with Auto Merchant’s. The only reason I was doing business with them was because the vehicle was in my target price range. If I had known I was purchasing a lemon. I would have walked out the door the very same day. I think they are the ones writing their own reviews to maintain a somewhat decent rating. Don't purchase any vehicles from Auto Merchants they sell lemon cars. More

Auto Merchants dealership is a great place to shop for a new vehicle. Octavio was our auto sales that provided a seemless process in purchasing our 2023 BMW X3 xdrive30i. Definitely looking forward in purch new vehicle. Octavio was our auto sales that provided a seemless process in purchasing our 2023 BMW X3 xdrive30i. Definitely looking forward in purchasing again from the AM dealership team. Texas Hats off in service More

I want to give a shout out to Ari he was my sales representative and went beyond expectations. Ari was very helpful and made my car buying experience swift and easy. Autos Metchants has a great selec representative and went beyond expectations. Ari was very helpful and made my car buying experience swift and easy. Autos Metchants has a great selection which made it hard to choose from but glad I was able to find my fit (Eqs 450). I definitely be recommend checking them out!! More

The communication was excellent and the methods that were used were convenient and customer friendly. From the moment that I initially scheduled the appointment through when I paid the invoice and picked th used were convenient and customer friendly. From the moment that I initially scheduled the appointment through when I paid the invoice and picked the vehicle. As a business owner, I am always impressed when I experience exceptional customer service and I make sure to share my experience with others. Great job Mr.Sid More

This was our second vehicle purchased from Auto Merchants in Plano. Salesman OMAR has been a pleasure to deal with and We look forward to doing more business in the future with him. Great price and LOVE the in Plano. Salesman OMAR has been a pleasure to deal with and We look forward to doing more business in the future with him. Great price and LOVE the SUV. Thanks folks! More

Be very cautious buying from them. I bought a vehicle 3 weeks ago, I told them the tires were not in good shape, the response "they passed inspection ". Needless to say, sitting at a I bought a vehicle 3 weeks ago, I told them the tires were not in good shape, the response "they passed inspection ". Needless to say, sitting at a tire place buying tires. Guess I should have read the reviews on Auto Merchant. Next time, at least shake my hand and say thanks for purchasing with us. More