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Auto Max USA
Puyallup, WA
303 Reviews
Established in 1984, Auto Max USA is revolutionizing the pre-owned auto industry in the Pacific Northwest. Within 2 Years we became the #1 volume independent dealership in the Yakima Valley. Within 4 years we were the #1 volume independent dealership in the Pacific Northwest. How do we do it? The majority of our clientele are repeat customers and/or are family/friends of previous customers. The premise is actually quite simple. Its better to make 20 nickels than 5 dimes. What does that mean for you, our valued customer. The answer is... a great buy, on a great car every day. No need to "hurry in" while the sale price is still valid. Come in at your convenience. The price is always "sale priced" and the selection is always large.
Sale prices always posted in the windows. No Pressure Representatives, and a Large Selection of Late Model, Top Quality, Pre-Owned Vehicles to choose from.
We welcome the chance to earn your business. Any questions please call 253-251-9500
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 303 reviews
February 08, 2016
Shady/dangerous After the fact, the whole experience seemed shady. I think they knew that I really wanted the car and capitalized on that. I was naive and didn't ask After the fact, the whole experience seemed shady. I think they knew that I really wanted the car and capitalized on that. I was naive and didn't ask all the questions that I should have. He said a few times that they will "throw the warranty in" and lo and behold, I now have a $1500 warranty tacked on to my loan. The manager never one verbally stated how much the total loan was going to be - only the payment per month. They also installed new brake pads and rotors which I was impressed with, until the next day the car started making HORRIBLE noises, like the tire was going to fall off. I checked the lug nuts, only to find that they had been hand tightened. I brought it to my local mechanic who fixed me up, but also stated how dangerous this was (considering I was leaving for Chicago the next day). When I called them to inform them of the issue, the receptionist tried to pass the blame by saying a different company did that. Which, is a complete and utter lie. More
by Lvisser
Employees Worked With
GM
June 07, 2013
Unpleasant experience. Was ready to purchase a 2005, I Unpleasant experience. Was ready to purchase a 2005, I was willing to pay more than I wanted to, but we could still not agree on a price. (and it wa Unpleasant experience. Was ready to purchase a 2005, I was willing to pay more than I wanted to, but we could still not agree on a price. (and it was still way over kelly blue book suggested retail !) Car was $12,000, and they lost the sale over $300. Here is what their website says: "The premise is actually quite simple. Its better to make 20 nickels than 5 dimes. What does that mean for you, our valued customer. The answer is... a great buy, on a great car every day. No need to "hurry in" while the sale price is still valid. Come in at your convenience. The "price is always "sale priced" and the selection is always large." WRONG!!! Sale prices always posted in the windows." WRONG!!! More
by green6828
Employees Worked With
Sales Manager
February 06, 2013
I definitely would recommend this car lot to anyone looking for a good car buying experience. Helpful salesman, see Lalo when you come here!! He is great. looking for a good car buying experience. Helpful salesman, see Lalo when you come here!! He is great. More
by Jennifermarie
Employees Worked With
Lalo
