Auto Lenders of Princeton
Lawrenceville, NJ
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Nice Car/Fair Pricing.. I purchased a 2015 Honda Civic EX from Auto Lenders in June 2016. The car was like new with only 13K Miles on it. I am a big fan of Honda, and was in I purchased a 2015 Honda Civic EX from Auto Lenders in June 2016. The car was like new with only 13K Miles on it. I am a big fan of Honda, and was in the market for a new car. I went to Autolenders to sell them my 2007 Honda, to which they gave me a fair price and a check on the spot. I then needed a new car just a few weeks later. I found a car I liked from another AL location, and they transferred the car to the Princeton location at no cost. By the time I got to the dealership that evening, my financing had been approved and I left with the car. I would recommend Autolenders if you are in the market for a good used car. They also offer an extended warranty at an additional cost, and if your insurance company does not offer a GAP insurance rider, you can purchase one from AL. More
Couldn't ask for a better experience From the time we drove onto the lot, till the time we left with our new vehicle, Sales Consultant, Anthony Cipriano did a fabulous job getting us thro From the time we drove onto the lot, till the time we left with our new vehicle, Sales Consultant, Anthony Cipriano did a fabulous job getting us through the process, in a knowledgeable, friendly, timely fashion. I would highly recommend Auto Lenders. More
End of a long search! Had been looking at cars for about a year and had finally decided to visit Auto Lenders after we did the dealer's route. Found several cars we liked a Had been looking at cars for about a year and had finally decided to visit Auto Lenders after we did the dealer's route. Found several cars we liked and our sales associate, Eric was a great help. Not only let me test drive existing cars, but brought in others he thought I might like. Worked with us to finalize deal and continued to stay in touch with other issues that came up. I have already recommended this place to my friends. In time I'll be back. More
Easy process, friendly and helpful staff The staff was friendly, and, in particular, the salesperson I worked with, Stephen Washington, was extremely friendly and helpful. He was patient, and The staff was friendly, and, in particular, the salesperson I worked with, Stephen Washington, was extremely friendly and helpful. He was patient, and let me make my own decision about which car to buy, offering advice when asked, but never pushing me to go beyond my budget. I had the definite feeling that he was trying to get me the car I wanted, not the one he might want to sell. Once I chose my vehicle, I was offered a warranty, and an insurance plan that seemed fair. I drove off the lot in my new car. The whole process was very easy. Overall, my experience with AutoLenders was very good. More
Amazing vehicles at amazing prices We had a wonderful experience at Auto Lenders. I would recommend them to anyone and would absolutely buy from them in the future. We had a wonderful s We had a wonderful experience at Auto Lenders. I would recommend them to anyone and would absolutely buy from them in the future. We had a wonderful salesman, Eric, that was extremely helpful, knowledgeable and curtious. He definitely went above and beyond to be sure we were satisfied and made sure we were happy with our purchase. There were so many vehicles to chose from, the selection was incredible. The best experience at a car dealership we ever had thanks to Eric!! More
Best car buying experience in 20 years As I was searching for a used car, I found the one I was looking for at an Auto Lenders lot. Not having experienced this company before, I figured I' As I was searching for a used car, I found the one I was looking for at an Auto Lenders lot. Not having experienced this company before, I figured I'd give it a shot and ended up with the best experience buying a car I have ever been through. Setting up an appointment was easy and when I arrived, Anthony C. was ready immediately. He began to show me as many cars as I needed to see to ensure the one I came in for was the one. Once we agreed to make a deal, Mike D. took me through the paperwork part that no one likes yet it could not have been easier. They were able to get me a great financing rate ....and even had lowered the rate by the time.I was ready to sign! How many dealers would try to get you lower payments after you agreed on a price?? Best experience ever and I will definitely go back the next time I need a car! More
Great staff Dealership is nice and clean. The staff are very friendly and knowledgeable. There is never a long wait. Whatever your scheduled appointment time is t Dealership is nice and clean. The staff are very friendly and knowledgeable. There is never a long wait. Whatever your scheduled appointment time is thats the time your vehicle is serviced. I have never been disappointed More
Customer for Life I had an atypical experience at Autolenders, but one that still needs to be shared. My wife and I were in the market for a used car, after searching I had an atypical experience at Autolenders, but one that still needs to be shared. My wife and I were in the market for a used car, after searching for a week at various new and used car dealers we found ourselves on Route 37 in Toms River doing the classic dealer shuffle. We walked around the lot at Autolenders and didn't really see anything that we really liked that was in our price range (we were looking for a luxury car with 60-80 miles), Autolenders had some nice vehicles but the mileages were low and the price a just bit out of our reach. As we were about to leave, our salesmen, Bill S. said, “hang on, I just received a car in a trade-in and I think you might like it.” He brought the car out, a gorgeous jet black 2006 BMW 525i in near Mint condition. The car was making a weird noise and had a sensor malfunction lamp lit on the dash. My wife and I informed Bill that we really did not want to a car that has any problems, as our last vehicle broke down and left us in the lurch. Bill S. assured us that they were only brake sensors and that if I wanted the vehicle, the sensors would be taken care of. I should state now, this was an AS-IS (no warranty) vehicle and not part of Autolenders usual business model, which is low mileage vehicles off of their first lease, usually 2-5 years old. We took the car home for the evening on a trial, (we almost walked away, but we figured, why not). The car was fine, the night we had it, (the brake sensor light is on the entire trial). The next day, we brought the car back and were prepared to make an offer. We would buy the car as long as all the lights on the dash were taken care of. The General Manager Stratis M. informed me that all would be taken care of and the car would be ready tomorrow. When I picked up the car and drove it off the lot, the brake sensor lamp lit right back up! I immediately brought the car back and told Stratis that this was unacceptable. Stratis agreed and had his in-house mechanic take a look at the vehicle to determine what was wrong. I was told that it was not the brake sensors as before, but a Steering Angle Sensor in the ABS braking system that was malfunctioning. As I stated previously, I never checked the codes on the dash and took Autolenders at their word that it was only the brake sensors. With this in mind I was told that it was the first time anyone there had seen such an error with the vehicle. As the vehicle was AS-IS it would not be covered, as it was not detailed in the signed contract. Of course, this was upsetting, so I voiced my concerns to Autolenders cooperate headquarters via an email. Within the hour Stratis called me and asked me to return as soon as possible so he could address me and my wife concerns. While driving the vehicle in the day which took place in the interim, the BMW overheated while driving down the highway (pulled over waited five minutes and drove the next day with zero issues, faulty water pump). Now, I am scared of this vehicle! Returning to Autolenders the next day, Stratis informs me again that it is an AS-IS vehicle and is entitled to nothing under law. He then informs me that after speaking to the owner of the company, Mr. Brad Wimmer, Autolenders has decided to undertake the cost of the Steering Angle Sensor Repair, just out of loyalty to a customer! Unfortunately, but understandably, they would not be able to cover the cost of the faulty water pump. Even here though Stratis said he would work with me to get the repair down in-house for as cheap as possible. Let me stop here and address the obvious, yes, Autolenders might have known about the steering angle sensor the whole time, but I highly doubt it. I was a medic for six years in the ARMY and served two tours in Iraq, during that tenure I got to know people pretty well, and it’s not hard to spot a liar. And even if, the point is mute because they repaired it with OEM parts and even lent me a “lot car” for a week so I didn't have to splurge for a rental again ($300 savings). The water pump issue only occurred once in three day of driving so I am positive that they were ignorant of that as well. After a few days, the new sensor and water pump we put in and the total cost of the repair was a little over $1200, roughly the same price I was quoted at the dealer, though I am sure it would have been about $1500-1800, when it was all said and done over at BMW. I have to say that when buying a used car you always expect issues, and this BMW certainly has more than a few. At the end of the day a few lessons have been learned, the first being, never, ever buy a European luxury car for more than $5000 without a warranty! Just not worth the risk unless you’re a mechanic. The second is that I would most assuredly return to Autolenders to purchase another vehicle. The team there, especially Stratis and Bill S, were incredibly caring, thoughtful, and addressed all our needs, at great expense even though they didn't have to. The company and men working for acted with honor in a tough situation. I would though not buy a car AS-IS of course. If you’re going to buy a car for around 10,000 make sure you get a warranty. Happy Shopping! More
Got me the deal and the car I wanted. I had been to several other dealers who promised me the world and gave me nothing. I called the dealership spoke to Kevin who told me who would make I had been to several other dealers who promised me the world and gave me nothing. I called the dealership spoke to Kevin who told me who would make no promises, but would do everything in his power to get me the car I wanted at the price I wanted to pay. He was good to his word, he worked with me to get a vehicle that made my daughter happy and a price that I could deal with. We were not the easiest customers because my daughter wanted what she wanted, but Kevin was patient and we walked out with a great vehicle. More
Great experience Had a great experience getting my 2014 Grand Cherokeee at Auto Lenders of Princeton. My agent, Max Colish was really helpful and nice every step of th Had a great experience getting my 2014 Grand Cherokeee at Auto Lenders of Princeton. My agent, Max Colish was really helpful and nice every step of the way without being pushy! I highly recommend trying to work with him if you are considering going through Auto Lenders! More