Auto Hub

AUTO HUB turned out to be a great find. At first, I just came to browse, but the atmosphere and the quality cars convinced me to stay. Ended up with a Kia Sportage I’d been dreaming of. Cle At first, I just came to browse, but the atmosphere and the quality cars convinced me to stay. Ended up with a Kia Sportage I’d been dreaming of. Clean, well-maintained, full history. Fast paperwork and clear explanations. More

You walk in, and it’s obvious why they have so many good reviews. Everything’s efficient and quiet. Just good people doing their job right. Wish there were more places like this. reviews. Everything’s efficient and quiet. Just good people doing their job right. Wish there were more places like this. More

While signing the paperwork, the manager showed me all the financing options and even printed a bank comparison chart. I knew exactly what I was paying for. That’s rare - other places just show you the fi the financing options and even printed a bank comparison chart. I knew exactly what I was paying for. That’s rare - other places just show you the final number. More

A friend told me they had a great reputation. When I visited, I saw why. The cars were well-kept, obviously handpicked. I got an Acura MDX. The manager was super respectful, explained everything When I visited, I saw why. The cars were well-kept, obviously handpicked. I got an Acura MDX. The manager was super respectful, explained everything without trying to just “sell.” That kind of service is rare. More

Got the car on a Friday evening and was surprised how peaceful it was inside. No chaos, no one rushing around. The office had comfy chairs, real coffee (like, actually good), and the staff looked profess peaceful it was inside. No chaos, no one rushing around. The office had comfy chairs, real coffee (like, actually good), and the staff looked professional. Everything was neat. More

They are no good when my credit three times without my permission when I didn’t go to finance with them, they try to charge me more money for the vehicle. They promise you things just to get your money yo permission when I didn’t go to finance with them, they try to charge me more money for the vehicle. They promise you things just to get your money your deposit now I gotta wait for my deposit. I will not buy from them. More

Unscrupulous behavior,, price bait /switch advertising, STAY AWAY!!! No idea it could be this bad!!! STAY AWAY!!! No idea it could be this bad!!! More

They are sneaky! ! Bought a car from them and they put extra insurance $2,000- $ 3,000 and the contract what you newer see!! Plus extra $6,000 just to deal with them. ! Bought a car from them and they put extra insurance $2,000- $ 3,000 and the contract what you newer see!! Plus extra $6,000 just to deal with them. STAY AWAY from them!!!!!!!!!!!!!! More

Stay away! !!! I warned you. Do not visit or even call this dealership. They added on $4,000 to the price of the car that I negotiated with them before I drove 1 !!! I warned you. Do not visit or even call this dealership. They added on $4,000 to the price of the car that I negotiated with them before I drove 1 hour to test drive They are scammers and king of hidden fees. Do not waste your time. I am warning you one last time. More

NEGATIVE TEN STARS — DO NOT WASTE YOUR TIME AT THIS DEALERSHIP! THIS ENTIRE PLACE IS BEYOND SHADY AND SHOULD BE SHUT DOWN!!! This dealership will do whatever they can to hide fees in every line item DEALERSHIP! THIS ENTIRE PLACE IS BEYOND SHADY AND SHOULD BE SHUT DOWN!!! This dealership will do whatever they can to hide fees in every line item to make back the money they agree to take off during negotiations. Unfortunately I didn’t look at reviews prior to driving two hrs from Westchester county NY down to pick up a ‘23 bmw convertible— a vehicle we negotiated and confirmed price on the phone and were told we would be in/out after running final numbers and signatures. Upon arrival (after a test drive) we began with negotiations like we never made a deal. After reminding our sales rep Larry of what we discussed on phone — cutting dealer fee in half and removing all of the prep fee — he finally agreed (yet he did have to confirm with manager for 30 mins to make this happen). We then approached the next round of negotiations. There were a couple issues with the car - it had a weird shake when idle, the sports button was stuck from a soft drink spill, and the vehicle only came with one key. All costs likely exceeded $1k but we negotiated another $500 off. During negotiation, the sales rep took our deposit check to the back room and never came back with it. Yet another tactic to make us feel inferior. We were approached by one manager who wasn’t willing to take any money off car. We decided to walk but while leaving the other manager agreed so we sat back down to do all the paperwork. However important to note, there were so many other red flags: 1.During the negotiation process, they raised the dealer fee in two different quotes and when we flagged this they said they misspoke (it had gone from $1,995 to $2,995). Again another way to make more $. 2. The sales rep shared in the initial convo on phone and again in person that LoJack fee was part of $2995 fee. While in person the sales rep Larry wrote it down as $2,995= dealer fee + LoJack.The plus sign was used at the end as another scam tactic to sneak in a $895 fee. Despite the fact that the LoJack fee was represented as being a part of the dealer fee figure, while in the final stages of signatures, it appeared as separate line item of $895. It was explained this figure would be added (hence the + sign) all along. Why wasn’t this dollar figure separated out in any of the line items from all quotes shared? Because It was another shady way for them to get more money added back at the end. 3. They hid charges and sprinkled in a couple hundred dollars in each of the other line items in this final stage of signatures eg increased sales price, registration fees increased etc. If you ever are so unlucky to find yourself stumble upon this dealership, I would strongly advise you to turn the other way and run!! For anyone willing to take a risk, make sure you finalize all costs line by line at both the beginning and again at the end. The only reason we went to this dealer in the first place was due to a unique color (grey/red) for a convertible that was not available elsewhere. We left obviously without the car but worse with so many emotions and a loss of trust. Once you catch on to their shady actions, they encourage you to walk out with zero remorse. On a positive note, we stopped at Cuzins seafood restaurant and had one of the best New England lobster rolls — right down street in New Brunswick. Hopefully this review helps others avoid a terrible day of so many negative emotions - all that comes with being scammed. Best of luck in your car search:) More