Auto Haus on Velp

Happy until The customer service was good and we felt that we got a great deal the day we drove off the lot. We had extra confidence with "Gold Star" plan we pur The customer service was good and we felt that we got a great deal the day we drove off the lot. We had extra confidence with "Gold Star" plan we purchased (5 year, most expensive, should Have provided peace of mind). Just outside of 1 month and our new to us truck is already in the shop and to boot the "Gold Star" plan is making our mechanic wait 24 hrs to see of its Approved for repair? Was told that with other companies only takes about an hour. Good thing we're not out of State with our vehicle! Not so sure anymore if we made a good choice. The service guy at Auto Haus didn't seem to care too much about the fact that we were already experiencing issues. Not pleased! I will say, Brad and Phil really were pleasant to work with, we're just disappointed with the issues we're seeing with the vehicle and in reading into them, this could be the start of an ugly repair processes that may cost us a lot more than what this "Gold Star" plan may cover. Buying that plan seemed sensible, but there are other plans out there that are less expensive with faster and better customer service. More

2009 GMC SIERRA SLE I bought a 2009 GMC Sierra SLE. The truck had some major issues that started when I pulled it in my driveway after purchase. Auto Haus was very good a I bought a 2009 GMC Sierra SLE. The truck had some major issues that started when I pulled it in my driveway after purchase. Auto Haus was very good about helping us to get these issues fixed. Luckily I bought the Gold Standard extended 5yr warranty and they covered most of it. Auto Haus also help with some of the finances of the repair which I'm grateful for. More

Fantastic Car Buying Experience Everyone at Auto Haus was extremely helpful, knowledgeable, and they made my car buying experience a real pleasure. The only difficult part was decid Everyone at Auto Haus was extremely helpful, knowledgeable, and they made my car buying experience a real pleasure. The only difficult part was deciding on which vehicle to buy because they have such a great selection to choose from. I bought an Audi A6 and have been very pleased with my purchase. I did have a couple of minor issues - blown fuse, etc. after I drove the Audi off the lot, and their in house mechanic, Joe, and his crew took care of things immediately, without any fuss or charge. This type of prompt, attentive, friendly service is what I received from everyone I dealt with at Auto Haus. I would highly recommend them to anyone looking to buy a vehicle. More

Made easy!!! Buying a new vehicle can be a hassle sometimes. Not at Auto Haus! Everyone there were very polite and made the whole process very simple and easy. Hig Buying a new vehicle can be a hassle sometimes. Not at Auto Haus! Everyone there were very polite and made the whole process very simple and easy. Highly recommended! More

Sales staff very nice Auto haus selection is very good wide variety of nice automobiles great place and a great location on velp ave a must to check out if looking for a us Auto haus selection is very good wide variety of nice automobiles great place and a great location on velp ave a must to check out if looking for a used ride More

First Car Buy The whole dealership was extremely helpful on helping me pick out my first car. I am not in any way a car person, and they were able to help me find a The whole dealership was extremely helpful on helping me pick out my first car. I am not in any way a car person, and they were able to help me find a car, test drive it and close all within the day and my price range. Extremely happy overall. More

Went above and beyond! Jeana is amazing, did everything she could to help make this purchase possible! Absolutely love my “new” car, wouldn’t think of going anywhere else fr Jeana is amazing, did everything she could to help make this purchase possible! Absolutely love my “new” car, wouldn’t think of going anywhere else from now on! More

Great personality’s and fast service! Everyone at Auto Haus was so helpful and answered every question I had. They were very fast at financing! Overall a great experience, I would definit Everyone at Auto Haus was so helpful and answered every question I had. They were very fast at financing! Overall a great experience, I would definitely recommend checking them out! More

A Good Deal at Fair Price Wasn't really looking to purpose a vehicle because we didn't really want to get rid of our Mustang, but after sitting down and talking to the friendly Wasn't really looking to purpose a vehicle because we didn't really want to get rid of our Mustang, but after sitting down and talking to the friendly folks.We decided to trade the ole girl in for a younger escape.The deal we received was pretty good in my book. Thanks for the good deal. More

2 thumbs up Bradely and his entire staff goes above and beyond any car dealer ive ever dealt with . I have purchased 3 vehicles from auto haus in the past and the Bradely and his entire staff goes above and beyond any car dealer ive ever dealt with . I have purchased 3 vehicles from auto haus in the past and they treat you like family.. 2 thumbs up. Always a great selection to choose from. More