Auto Haus on Velp

Tried to cancel my extended Warranty policy. I reached out to Budco and they told me to contact Auto Haus. I contacted Bradley (Manager) at Auto Haus and he told me he would take care of it well I reached out to Budco and they told me to contact Auto Haus. I contacted Bradley (Manager) at Auto Haus and he told me he would take care of it well over 4 weeks ago. He never canceled it, my MOTOR blew up in my 2017 Lexus NX 200T & the warranty did not cover it. I have contacted the BBB once before but it looks like I may have to do it again. I wouldn't recommend purchasing a car from there. The only thing nice is Tyler (the office secretary) & the dog. So now I'm out of close to 23k in cash for the Lexus and only had the vehicle for 6 months. Nothing to show for trying to be a responsible adult so I could save money back to by my 2nd oldest a vehicle. I guess your word is only as good as the promise you keep & I feel like that promise was broken to me at 'Auto Haus On Velp' in Green Bay, Wisconsin. More

They are all very helpful and reassuring! This is our second vehicle purchase from them and we will definitely be back!! Bradley is awesome! He knows how to grow a connection with you and you This is our second vehicle purchase from them and we will definitely be back!! Bradley is awesome! He knows how to grow a connection with you and your family!! They all make purchasing a vehicle easy and they treat you like friends/family! The Auto Haus team is the best!!! 💕💕💕 Winston brings in such a team atmosphere and welcomes everyone right in!! More

Understood the needs, provided an atmosphere of helpful feedback and provided a great vehicle ata fair price. This is a good guy Thank you feedback and provided a great vehicle ata fair price. This is a good guy Thank you More

Tyler and Bradley were great to work with. They truly do follow through on what they say, they work hard to earn your business. I appreciated the open lines of communication! Their team was al They truly do follow through on what they say, they work hard to earn your business. I appreciated the open lines of communication! Their team was always ready to answer my questions day and night. We will be back to do business with them in the future!! Winston is also a great part of this team!! More

Bradley listens to the conchs and situation that I had. Bradley is my rock star Bradley is my rock star More

Great place to buy a good used clean vehicle with options for multiple extended warranties for your peace of mind. The staff is friendly and helpful and great to work with no xx that I experienced at larger for multiple extended warranties for your peace of mind. The staff is friendly and helpful and great to work with no xx that I experienced at larger dealers. More

This is a great place to buy a car! Their vehicles are in really nice condition because this place isn't a wheelhouse of questionable cars they're just trying to dump. They only get veh Their vehicles are in really nice condition because this place isn't a wheelhouse of questionable cars they're just trying to dump. They only get vehicles that are in good condition to begin with! We had a great experience and we're happy with our car yet several months after our purchase. We will definitely be back when we need another vehicle! More

Amazing people. Made the experience easy and fast. Thanks once more Auto Haus. INFINITI & beyond! Made the experience easy and fast. Thanks once more Auto Haus. INFINITI & beyond! More

The folks over at Auto Haus are fantastic. Bradley, Tyler and crew worked diligently to find the vehicle i was looking for. The customer service is top notch. Thanks Auto Haus. Bradley, Tyler and crew worked diligently to find the vehicle i was looking for. The customer service is top notch. Thanks Auto Haus. More

Best customer service we’ve had in a long time. Brad and Tyler were amazing. Very timely, immediate communication. we came back after hours, and was kindly greeted and helped way beyond closure. Th Brad and Tyler were amazing. Very timely, immediate communication. we came back after hours, and was kindly greeted and helped way beyond closure. The used vehicle I bought was thoroughly looked through and replaced tires, brakes, and struts. Drives and feels brand new. Highly recommend, very trustworthy place with amazing customer service More