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Auto Group of Louisville

Louisville, KY

4.9
181 Reviews
Auto Group of Louisville is your complete source for all your service and repair needs, whether it’s Domestic or Import. We are the dealership alternative! Here, you are a valued customer of Kentuckiana's #1 growing automotive dealer. We strive to exceed our customers' expectations by providing quality automotive service and repairs in a timely fashion at competitive prices. Repeat business, referrals and customer loyalty is largely why we continue to succeed. We are absolutely committed to providing quality car repair service in Kentucky at reasonable prices. Customer service is a must for our mechanics and our service center, because treating customers right is what we are all about. We share the same goal, accurate, professional service done right the first time at unbeatable prices, guaranteed!
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10207 Taylorsville Rd

Louisville, KY

40299

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Showing 181 reviews

August 19, 2019

Best experience ever in >30 years of vehicle purchases No pushy sales tactics, no "let me talk to my manager" shenanigans, just a pleasant talk with a pleasant gentleman as he completed and printed paperwo More

by Brock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael French
August 08, 2019

my purchase of my volvo SUV Mike could not hair even nicer! What a joy to do business with them. They were not pushy, honest and fair. I would recommend Auto Group of Louisvil More

by KRISTY553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael French
July 19, 2019

What an amazing car shopping experience In my past, I walked into those other places that have sales personnel breathing down your neck and you leave feeling taken advantage of. IDrive Fina More

by will7107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Kervin, Karla Alvarado
July 11, 2019

Great customer service I purchased my BMW-X5 from these folks two years ago. They have treated me like family. They service department with Chad has been great to me and the More

by ThumbsUp!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Migirov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Wentworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vlad Inotayev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
July 03, 2019

Staff was very friendly , my vehicle needs a dip srick, and whom ever cleaned the vehicle forgot to check the hidden areas, and the driver's seat needs a li More

by Sbratcher57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Migirov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael French
June 22, 2019

Excellent small business with great customer service etiquet Purchased my vehicle without any hassle. Car purchased at a fair price and financed even with poor credit. General manager was very helpful in this pr More

by Leonids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Migirov
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2019

Above and beyond Finally, a dealership that knows how to treat people! From the moment I walked in, I was treated like a long lost friend. Mike (I believe) was able More

by Drivenfiend
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Van Cleave
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael French
Jun 28, 2019 -

Auto Group of Louisville responded

Thank you Drivenfiend for your fantastic review! Yes, we agree, Mike seems to be a walking encyclopedia about vehicles. We are glad that he was able to assist you in finding a great car without breaking your budget! Thank you again, and as a reminder, if you refer a friend or family to us and they purchase, we will have a 🎁 special surprise 🎁 here for you! 😊

June 20, 2019

Too blessed to be stressed Is how you will feel coming into this lot. This team goes above and beyond for all your needs in figuring out how to best select and finance your vehi More

by bnthom09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Migirov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla Alvarado, Latoyia Lackey
June 20, 2019

Friendly knowledgeable staff Scott and Michael are just the friendliest knowledgable staff! They are honest car salesmen. Thank you for your time, and help! keep up the good work! More

by Oth_chick_brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Van Cleave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael French
Jun 28, 2019 -

Auto Group of Louisville responded

Thank you Brandi for your dynamite review! Scott and Mike are pretty swell individuals, we at Auto Group of Louisville are pretty lucky to have such honest hard working employees. We appreciate you noticing and letting them know that they are doing a great job. We look forward to assisting you in the future! 😊

June 15, 2019

Great buying experience I had been looking for a second vehicle for quite a while. I maintained a 50 mile radius from Cincinnati. I just couldn't find the right vehicle. I ex More

by Vfrosh61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Van Cleave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael French
Jun 15, 2019 -

Auto Group of Louisville responded

Thanks so much for your business! You truly found a gem, I'm glad we could help and that you enjoyed your experience. Let me know anytime we can be of assistance, i know your friend was eyeing a few cars while he was here, lol. Hope to see you back real soon.

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