Auto Giants Mitsubishi
Manassas, VA
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 598 reviews
Bought a 2015 altima from easterns automotive I had a pleasant time.. every one here is real down to earth and the salesman Mohammed Mohamudo that helped me along was especially helpful. In that s I had a pleasant time.. every one here is real down to earth and the salesman Mohammed Mohamudo that helped me along was especially helpful. In that short time we create a bond that doesn't happen that much in business..so I recommend him if you are thinking about purchasing a car from them.. More
Great people Very very satisfied.. i cam to easterns not planing to purchase but ended up with a car a they even got me better interest rate the next day.. great s Very very satisfied.. i cam to easterns not planing to purchase but ended up with a car a they even got me better interest rate the next day.. great sevices.. More
Fantastic Service I just bought a car here and Mike and the staff were absolutely a pleasure to deal with. From the moment I arrived on the lot until I drove off with m I just bought a car here and Mike and the staff were absolutely a pleasure to deal with. From the moment I arrived on the lot until I drove off with my car Mike and staff proved to be knowledgeable, helpful, and friendly. Mike was even kind enough to swing by my house and give me ride to the dealership on the day I bought the car! To me, that level of service is beyond superb and I will definitely do business with this salesperson and dealership in the future. Five stars indeed. More
Extraordinary Service I just bought a car, and the staff that work with Eastern Automotive Group, are absolutely fantastic. Fast replies, fast service, and awesome staff. M I just bought a car, and the staff that work with Eastern Automotive Group, are absolutely fantastic. Fast replies, fast service, and awesome staff. My car is working fine, and nothing is wrong with it so far. The display of the first counter has awesome lights and could bring up a crowd! I 99.99% recommend buying cars from Eastern. Location is not far, and the ratings will tell you how good they are. More
Amazing Service This is my first time going to this dealer. I am just beginning my car search, but Mohammed was extremely helpful, friendly and knowledgeable. I exp This is my first time going to this dealer. I am just beginning my car search, but Mohammed was extremely helpful, friendly and knowledgeable. I explained to him my requirements and he showed me several vehicles. There were a couple of ones I was definitely interested in, especially the Charger. When I am ready to make my purchase, Eastern will be the first place I come back to. I have dealt with many auto dealers in the past, and usually they are not pleasant experiences. I always leave with a headache. By your team providing me with good information and recommendations, I can honestly say I finally found a place that I can trust. FYI...the only reason I did not purchase a car during my visit is that I will be traveling for work. More
FALSE ADVERTISING I had an absolutely MISERABLE experience at this dealership. I called ahead and scheduled an appointment to look at two different cars. One was at a d I had an absolutely MISERABLE experience at this dealership. I called ahead and scheduled an appointment to look at two different cars. One was at a different location, but I was assured it would be moved for my appointment. I was called the morning of my appointment by someone from the corporate headquarters telling me that both cars were at my location waiting for me. I drove an hour to that location for my scheduled appointment. Upon arriving, the car was NOT there. They said they could call in for the car and have it in 45 minutes to an hour. 2 and a half hours later, the car finally arrived. I test drove and sat down to talk price. I told them I didn't want a dealer fee. They promptly assured me there wouldn't be one, and came over with a price breakdown. The breakdown had the baseline price at a full $1,000 higher than advertised. Mr. Nguyen tried to rush past the last minute change in price. When I pointed it out, they made up an excuse about how the online price was posted before they paid for cleaning and detailing. Mind you, this is AFTER they struck out the dealer fee. Mr. Nguyen wouldn't budge and threatened to call the police on my upset mother after refusing to give her their card so she could complain. All in all, a terrible experience. Our sales associate (not Mr. Nguyen) was kind and accommodating, and I wish he wasn't associated with this dealership, because he was the only highlight of working with them. More
Excellent Service!!! From the moment we arrived on the lot until the purchase of our new car the service friendliness and overall concern for our needs was amazing!! Our From the moment we arrived on the lot until the purchase of our new car the service friendliness and overall concern for our needs was amazing!! Our Salesman David Carter was such a blessing to work with he worked hard to find us something in our budget and something that would work perfect for our family!! Chau Nguyen we spoke to as well and he was very informative and friendly. We definitely Would recommend this place to our local friends and family looking for vehicles. And we intend to do business again with them in the future. The Wells Family More
Staff was very helpful Mohammed was very kind, courteous and extremely patient person who made the experience less stressful. All staff chipped in to help get us all set up Mohammed was very kind, courteous and extremely patient person who made the experience less stressful. All staff chipped in to help get us all set up and out in time to surprise my wife. Rated it 4 only because the hand-off from the person I initially talked to, whom I was directed to talk to when I got there and who actually ended up greeting and started the process were all different people. Additionally, I had made arrangements to only see the vehicle and test drive and I was being asked to complete a credit app the moment I sat down. Internal communication could have been much better because it creates confusion and doubt for the buyer. More
Chau Nguyen was GREAT! I had my doubts if I would be able to buy a car with poor credit and not a lot of money down. While looking online for dealerships that might be symp I had my doubts if I would be able to buy a car with poor credit and not a lot of money down. While looking online for dealerships that might be sympathetic to my situation I happened upon Easterns Motors. While I was browsing the site my phone rang and a sales representative called and I set up an appointment for a few days later. While I was assured that I would qualify for a loan, I remained skeptical. When I arrived for my appointment Chau Nguyen, a sales associate, introduced himself and proceeded to answer my questions and assure me he could help me. He was very positive, funny and willing to do what ever it took to help me purchase a car at a price I could afford! I never thought that I would drive home that day in a new car but that is exactly what I did!!! Thanks to Mr. Nguyen. I love my Toyota and am so happy I decided to go to Easterns. More
Amazing, honest service So I have to admit I was really reluctant on going to Eastern Motors. I did my research and thought about going to CarMax or Brown's. But a friend of So I have to admit I was really reluctant on going to Eastern Motors. I did my research and thought about going to CarMax or Brown's. But a friend of mine persuaded me to check them out. I submitted an online application and within minutes I received a call from James Jasper from the central office. He was so helpful and courteous. He arranged an appointment with the Eastern Group in Manassas and ensured me that the service there was top-notch. From the time I arrived at the dealership, I was treated with the upmost respect. I was greeted by Chau Nguyen and Eli Copty. They listened to my needs, made sure I stayed under my budget and gave me recommendations on which car would fit my lifestyle. I couldn't be happier with the customer service, attention and overall experience from Eastern Automotive Group of Manassas. Thank you for taking the time to help me and making the car-buying experience a more enjoyable one. I plan to recommend Eastern Motors to everyone I know. More