Auto Expo

On February 2nd, I reached out to Auto Expo 46 Northern Blvd Great Neck, NY 11021 to inquire about the 2021 Porsche Macan. After filling out several forms and making multiple phone calls, I was finally con Blvd Great Neck, NY 11021 to inquire about the 2021 Porsche Macan. After filling out several forms and making multiple phone calls, I was finally connected with Shela Dennis. When I asked her why the car's photos were white while it was advertised as blue—a color I was specifically looking for—she informed me that the car was not in transit from Florida. I confirmed that the car's price was $31,995, plus tax and title, and inquired about placing a deposit. However, she informed me that I couldn't do that because the car was not on the lot, and she would call me back. For 16 days, I sent emails, text messages, and made numerous phone calls to see if the car had arrived, but I couldn't get any information. On February 19, 2025, I called again and was told that the car had arrived and was at their service center. I requested pictures or a video and mentioned my desire to leave a deposit, but they stated I couldn't do that until the car was ready for sale. When I asked about the price again, Shela Dennis reiterated the original price. On February 20, 2025, I received a text from Addison, who urged me to come in to purchase the car. I repeatedly asked if I could leave a deposit, but she insisted that I needed to come in person. Since I was out of town until February 22, I wanted to secure the car and complete all paperwork in advance. I asked Addison multiple times about the price, but she avoided the question, stating it would be discussed when I arrived at the dealership. Eventually, she disclosed that the vehicle was actually $6,000 more than the advertised price. When I inquired about this increase, she claimed it was due to LOJACK and a certified warranty. I pointed out that I had the Carfax report and VIN number, and that the car did not have a certified warranty or LOJACK, to which she replied that it would be installed. I insisted on how the information was confirmed on the website and by her directly. When I requested to speak with the manager or owner, she stated that she was the manager. I then demanded to speak with her supervisor, and during this correspondence via text, I received a call from Steven, the general manager. He essentially brushed me off, claiming he was not selling me the car and showed no concern for what had been communicated. When I mentioned I had everything in writing, he hung up on me. I am formally filing a complaint against Auto Expo Inc. and their employees for false and deceptive advertising practices. I have also included recent online reviews highlighting similar experiences More

Auto Expo is hands down the worst dealership I have ever dealt with. Stay far away unless you enjoy being lied to, scammed, and treated like nothing but a walking dollar sign. They advertise fake prices onl dealt with. Stay far away unless you enjoy being lied to, scammed, and treated like nothing but a walking dollar sign. They advertise fake prices online to lure you in, but the moment you step onto the lot, the price magically jumps by thousands. When you question them, they either act like it’s normal or try to gaslight you into thinking you misunderstood. The salespeople are beyond rude—pushy, aggressive, and desperate to trap you in a bad deal. They have zero transparency and will pile on hidden fees, bogus charges, and unnecessary add-ons just to squeeze every last penny out of you. If you try to negotiate or ask for an explanation, they get defensive and dismissive. And don’t be fooled by their glowing reviews—most of them are obviously fake. It’s clear they pay for positive ratings to cover up the countless bad experiences real customers have had. Save yourself the frustration, stress, and financial loss. This place is nothing but a scam operation, and they should be shut down for their dishonest business practices. I wouldn’t recommend Auto Expo to my worst enemy. Go anywhere else if you actually want a fair deal and decent customer service!”* More

Thank you for all your help Shawn. You really worked you hardest to make the deal happen and I appreciate you. You really worked you hardest to make the deal happen and I appreciate you. More

This dealership advertizes very deceptively , the advertized price and the actual price is 8 to 10 thousand different, when you find the vehicle on carfax it will be listed for 30000 , when you are r advertized price and the actual price is 8 to 10 thousand different, when you find the vehicle on carfax it will be listed for 30000 , when you are ready to check out they will give you an ivoice for 39000 $ and then make you feel like your doing something wrong making them honor the sale price they advertized this vehicle on carfax , very dishonest way of doing buisness . these people are very aware of what they are doing. while we sat at the salesmans desk we heard unhappy customers on both sides of us complaining about the price not being as advertized . this is not a good place to do buisness!!!!!!!!!!! after this experience WE would never do buisness here again. More

Thank you for all your help Shawn. I appreciate you getting me into my new M4. Thank you very much I appreciate you getting me into my new M4. Thank you very much More

Thank you for all your help Shawn. You really were a great salesman and I hope we can do more business in the future. You really were a great salesman and I hope we can do more business in the future. More

Thank you for all help Shawn. You really were a pleasure to work with you. You really were a pleasure to work with you. More

thank you for all your help Shawn. you really helped my daughter out with finding her jeep. you really helped my daughter out with finding her jeep. More

Thank you for all you help Shawn. You got me into my first car and everything was easy. You got me into my first car and everything was easy. More

Thank you for all your help Shawn. You got me into my new car and I am very happy with the process. You got me into my new car and I am very happy with the process. More