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Auto Expo
Great Neck, NY
1,432 Reviews
At Auto Expo we select only the finest pre-owned vehicles to retail to our loyal customers. Our vehicles go through a thorough inspection by our certified service technicians to make sure you get to choose from the finest vehicles available. We proudly serve the entire Metropolitan Area. Featuring an extensive inventory of New, and pre-owned vehicles, AUTO EXPO has been in business for over 15 years and it is our #1 priority to provide the best possible customer service to all of our clients.
We know your time is valuable. That's why we've created our website to give you a fast and convenient way to research and find the right vehicle for you. Browse our inventory from the convenience of your computer. If you don't find what you're looking for in our online inventory, please contact us about the vehicle of your choice and our internet department will be happy to help you find it and order the particular vehicle you are looking for. We also accept trade in vehicles so feel free to stop by with the current vehicle you own anytime so we can give you a fair appraisal of your vehicle. Our clients receive the unparalleled care, information, and assistance they deserve when it comes to making the right choice. Our passion is providing you with a world-class ownership experience.
We here at Auto Expo want every customer to feel like a honored guest in our home every day, every time without exceptions. We want your buying experience to be as comfortable and stress free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday Closed
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,432 reviews
May 04, 2012
Just bought a car yesterday and I'm honestly happy with the dealership. I really gotta say it was unexpected but I learned never to judge a book by its cover. I expected a small 5 employee dealership but the dealership. I really gotta say it was unexpected but I learned never to judge a book by its cover. I expected a small 5 employee dealership but it was much more official than I thought. Beautiful operation, everyone goes out of their way to say hello and offer help. I purchased a 2009 Mercedes CLS, I had an appointment with Bryan, he picked me up from the train station. Offered me something to drink, really respectful. The rest of the process was great, I really gotta hand it to you guys you are different! They work like a real big team there is no Bias over there. Thank you Bryan, and the rest of auto expo as I will be seeing you in 1 month for my daughters car! Keep up the good work! More
by cocogq
April 30, 2012
We purchased a Honda Civic 06 from that place a year ago. We purchased a Honda Civic 06 from that place a year ago. The Odometer readings were 56717 at the time of purchase. Few weeks later the Title came an We purchased a Honda Civic 06 from that place a year ago. The Odometer readings were 56717 at the time of purchase. Few weeks later the Title came and it had 77858miles on it. At the point of sale our salesperson was reluctant to show us the CarFax, and i couldnt even suspect that there could be an issue when you purchase from a Dealership. Basically, Auto Expo place will rob you and lie to your face with a sweet smile. I am about to get an attorney and sue them for all the money they took from me. Don't believe a thing they tell you. This place must be shot down and very fast. My advice to you, never buy any car from Auto Expo. More
by Boris Levin
Employees Worked With
Avi
March 01, 2012
Contacted them about a car they posted on ebay. Negotiated with Josh on the price-downpayment and terms of the loan. He proposed two options, I chose the one that best suited my needs, and schedul Negotiated with Josh on the price-downpayment and terms of the loan. He proposed two options, I chose the one that best suited my needs, and scheduled an appointment to come to NY from DE. Drove 150 miles and sat in the showroom for over and hour and a half for Josh to free up. Turns out the car was in another lot 15 minutes away. Drove over there to find he had no keys. So I drove a 300 mile round trip and spend 2+ hours there to find out I couldn't do anything but look at the car...and then Josh asked me for my information to start the loan process! I refused, stating that I would not buy a car I could not even get in or drive. Josh and I exchanged emails and reaffirmed the deal. I agreed to come back again and test drive the car. Drove another 150 miles and the car was there with the key. I liked the car and started the loan process to purchase based on the terms Josh presented to me. I gave them a $1,000 check to hold the car and said I did not want them to cash it, that I would pay the downpayment in cash. Josh agreed. I received an email the next day stating my credit was excellent and my loan had been approved. Josh wanted me to pick up the car before the end of the month, so I agreed and took vacation time from work two days later and rented a trailer to go get the car. I have emails detailing the deal Josh offered me, my clarifications, which are in email and spoken to him in person, and my acceptance of those terms. I have this in writing! So I drove another 300 mile round trip to go get the car. When I arrived at the dealership the car was there, still dirty and not detailed. They could not find the second key. I got an email from my bank that payments had bounced and that was because Auto Expo cashed the check they had agreed NOT to cash! I had to show them my account on the internet where the bank debited the check, and the carbon copy from my checkbook before they would issue me a refund check! I waited over an hour for the finance manager to meet with me and was very frustrated. I went back to Josh after and hour and said I was leaving and that I wanted the $1,000 they took from me. He promised that someone would be with me. He got me in with Avi who sat me down and told me he would not do the loan Josh had promised me. Instead, he said he would take a year off my loan but my payment would double! What kind of deal is that? I accepted the deal that Josh presented me. Josh told me I was approved and could come down and pick up the car. All in all I drove 900 miles, took a vacation day from work, rented a trailer, and had to pay bounced check fees, and then they won't even sell me the car for the price that they gave to me! I am out over $1,000 in gas, tolls, trailer rental, lost wages, and bank fees. This is a bait and switch dealership, predatory lending, lies and deceit. You cannot trust these people. More
by tp8534
Employees Worked With
Josh, Avi
November 07, 2011
Well im sure everyone has their own opinion on how they were treated at this dealership, in my case i could not have gotten a better deal on my nissan maxima, Alfredo took great care of me just like he sai were treated at this dealership, in my case i could not have gotten a better deal on my nissan maxima, Alfredo took great care of me just like he said, on top of that,i would have liked to get more money on my trade in then i expected but the deal overall went smooth. my process would have been faster if Ronny the finance guy did not have 4 customers at the same time as me. I recommend this dealership to anyone looking for a terrific deal. Gordon. More
by G.ordon
Employees Worked With
Alfredo and Ronny
July 12, 2011
8 months ago i purchased a car from Auto Expo, they told me to come back in 6-12 months then I could get into a better car if i made all my payments on time and they were right! I went from a 2007 honda Acc me to come back in 6-12 months then I could get into a better car if i made all my payments on time and they were right! I went from a 2007 honda Accord to a 2008 mercedes C300, originally i wanted the mercedes first but due to my credit it was not going to happen. Now I am driving the car that I love! and i will definitly recommend Auto Expo to everyone! More
by Boykins
Employees Worked With
Max
June 07, 2011
Since I purchased my 2008 Honda Accord from Auto Expo, I have had my car serviced at Auto Expo Service Department at 1800 Jericho Turnpike New Hyde Park N.Y. 11040. A couple of things I can say are they hav have had my car serviced at Auto Expo Service Department at 1800 Jericho Turnpike New Hyde Park N.Y. 11040. A couple of things I can say are they have always been friendly and with great customer service. I currently work in Wall Street so I dropped my car off to be serviced and they arranged to have my car dropped off to my job. If my car needed something other than what I brought in for service, I always received a call. They always worked with me as far as finances and deciding what the most important thing to have serviced first. I always feel like they go the extra mile to keep their customers happy and keep them coming in. I have recommended them to my friends, whether they have purchased a vehicle from Auto Expo or not. I get treated very well and not every service department makes you feel comfortable when you go to them but Auto Expo Service Department is different and I never have to think twice about taking my car to them. More
by Amand86
Employees Worked With
Angel
May 24, 2011
Gary Reid here from Hampton Bay, Long Island. Purchased a 2009 Mercedes S550 just 2 days ago. I had no problem with this dealership. I shopped and shopped and even stopped at other places to get prices an a 2009 Mercedes S550 just 2 days ago. I had no problem with this dealership. I shopped and shopped and even stopped at other places to get prices and Auto Expo offered me the lowest price. It did take 2 or 3 hours for the whole process but hey its a pre-owned showroom so it still takes time. They offered a great APR with Chrysler Financial, and I was truly satisfied. I recommend you ask for George when looking for a car, he was new in the game but can really work with you. A++ from me! More
by GReid
Employees Worked With
George & Dawn
May 24, 2011
I DID RATE THIS DEALERSHIP LIKE THE BEST THAT I FOUND SO FAR, BECAUSE THEY ARE SO NICE PEOPLE AND THE MOST IMPORTANT FOR ME PERSONALY IS THEY DONT PUT PRESSURE ON YOU TO BUY ...THEY JUST HELP YOU THE BEST T FAR, BECAUSE THEY ARE SO NICE PEOPLE AND THE MOST IMPORTANT FOR ME PERSONALY IS THEY DONT PUT PRESSURE ON YOU TO BUY ...THEY JUST HELP YOU THE BEST THAT THEY CAN AND THEY ARE VERY CLEARLY IN EVERYTHING THAT YOU NEED TO KNOW ABOUT THE CAR AND PAPERWORK...THEY DONT HIDE ANYTHING FROM YOU...THEY DONT COME WITH SURPRISE LATER. I SAW IN THERE SO MANY GOOD LOOKING CARS AND THE ONE THAT I GOT IS SO GOOD AND BEAUTIFUL...IM SO HAPPY WITH MY PURCHASE AND THE WAY SELL AND FINANCING DEPARMENT TREATED ME...THEY WERE VERY PATIENT!! More
by nalfonzo
Employees Worked With
ali khawaja
May 02, 2011
Where do I start...Chris was the sales guy and I contacted him from CT to get me approved before I wasted my time coming there. I faxed him everything he needed. He contacted me and said I was appro contacted him from CT to get me approved before I wasted my time coming there. I faxed him everything he needed. He contacted me and said I was approved for a C-Class Benz and I told him no Thanks I was intereted in an E-Class and he assured me that if I gave him $5,000 down instead of $4,000 down he could put me in the E class. I specifically told Chris that I wanted the 06. So my husband and I arrived and he showed us the 04 E-class and stated that he didn't remember my email. So i looked at the 04 and decided due to the price $18,995 with the $5,000 down it would be fine. We spoke to the finance manager who told us we were approved and what our payment would be and to come back woth insurance but refused to let us sign anything but asked for a down payment. so we gave him a down payment of $3400 to go with the $200 we already gave them. Prior to arriving to pick up the car I emailed and spoke to Chris telling him to have the car detailed, light fixed etc. he stated thaty he would have everything ready. we arrived there and waited almost two hours and found out that they were just running our credit "to get the rate down" which was a lie. We finally meet iwth the finance manager who tells us he could only get us approved for a C-Class benz and not the E-class that was promised to us and we had insurance on already. My husband and I went ballsitic on him and he still tried to sell us the C-Class and anything else we didn't want. After being lied to that he would fight for us and work with the bank he finally agreed to give me my money back! I was livid and had to cancel the insurance. We basically put money down on a car we never had. Cjris didn't say one word to us after that, not an apology or anything. This place is a bunch of CROOKS and LIARS!!!! I am utterly dsgusted and warn you not to do business with these guys. They pumping up the prices and refused to show us the approval from the bank that stated we had to get a C-Class. It was ridiculous and an utter waste of our time!!! Many customers were complaing and yelling at the salesman and finance managers both times we were in there. LOSERS!!!! More
by neeshree
Employees Worked With
Chris and two Finance Managers
April 26, 2011
I HAD SUCH A WONDERFUL EXPERIENCE & IM EXTREMELY HAPPY & SATISFIED WITH MY INFINITI CHRISTOPHER HAD SOLD ME, HE DOESNT ONLY TRY TO SELL YOU A CAR, HE GIVES YOU GREAT ADVICE & IS CONCERNED WITH YOUR HAPPY & SATISFIED WITH MY INFINITI CHRISTOPHER HAD SOLD ME, HE DOESNT ONLY TRY TO SELL YOU A CAR, HE GIVES YOU GREAT ADVICE & IS CONCERNED WITH YOUR NEEDS.. I DEALTH WITH ANOTHER SALES PERSON AT THIS LOCATION & I WOULD HAVE TO SAY THIS YOUNG MAN CHRISTOPHER IS THE ONE YOU NEED TO WORK WITH, HE IS VERY SMART & HE HAS ALOT OF KNOWLEGE ON ANY VEHICLE YOU MAY BE INTERESTED IN, HE HELPED ME CHOOSE THE RIGHT CAR FINANCIALLY & THAT MEETS MY NEEDS EVEN WITH MY REALLY BAD CREDIT HISTORY.. I RATE THIS DEALERSHIP & MY SALESPERSON CHRIS #1 & I WILL RECCOMEND THEM ANY DAY!!!! More
by maria674
Employees Worked With
CHRISTOPHER
