Auto Expo
Great Neck, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday Closed
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday Closed
Saturday Closed
Sunday Closed
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Awesome first time experience Very knowledgeable, easy to work with and beyond great customer service. I am a first time car buyers and could not emphasize enought how helpful thes Very knowledgeable, easy to work with and beyond great customer service. I am a first time car buyers and could not emphasize enought how helpful these people are. I would recommend them hands down. More
Great First Time Experience Hands Down I am from the Washington DC area, and I must say the over all experience was great. It was quite a process, but I must say the entire staff were fr I am from the Washington DC area, and I must say the over all experience was great. It was quite a process, but I must say the entire staff were friendly, and reliable. Diana Rollins was the dealer associate that assisted me in getting my car. I would recommend you guys to get your vehicle here. More
Great Experience Diana Rollins was superb and Ronny was excellent. I look forward to have a business relationship with them in the future. I will be glad to recommend Diana Rollins was superb and Ronny was excellent. I look forward to have a business relationship with them in the future. I will be glad to recommend them to my friends. More
A beautiful experience My experience at AutoExpo was superb. Diana was very helpful in every step of my car buying experience. Avi also worked wonders with my credit. I woul My experience at AutoExpo was superb. Diana was very helpful in every step of my car buying experience. Avi also worked wonders with my credit. I would recommend Diana to my own mother. Much thanks Al More
So rude They are lucky I can't go into the negative rating with them, the sales rep Jean was a good guy he was trying to help sell a car at the end of the day They are lucky I can't go into the negative rating with them, the sales rep Jean was a good guy he was trying to help sell a car at the end of the day. But his sales Manager bald guy in the back named Avi something like that was very rude and needs etiquette classes on customer service. I went there with my own bank loan and the sales manager persuaded me to run my credit thru them he said he can get a better rate thru MCU probably a better rate b/c if I didn't he wouldn't make any money on the vehicle that he would sell me so after an hour of going back and forth. I let them run my credit since they said they have relations with MCU after another hour they came back out and told me I need to call this number so I so what's this Avi turns to me and says I have a credit for alert on my credit that I need to call and give them some information so they can run my credit on the paper it said some of the credit union which he specifically said he deals with MCU all the time I go ahead and tell him that's not what you said he starts yelling at me saying we don't deal with the bank I was appalled my girlfriend turns around and says what are you serious you just wasted our time so he starts yelling at her know we both going back-and-forth with him yelling and us yelling like we did something to him I thought we were customers and proper etiquette comes in this isn't the Boiler Room Avi your not on Wallstreet this isn't Wolf of Wallstreet you didn't lose the deal of the century if it wasn't for Jean calming everyone down we don't know how far Avi would have taken it. After Avi walked backed into his office I then proceeded to still talk to Jean to see what kind of deal he had on the table so the ad lists the vehicle for 23,495 right so he comes out with some numbers showing at the end of the deal I would be paying xxxx near 31,000 for the vehicle just by signing it watch the fine print it states of they finance you with 2,000 down it drops to that price. If I brought the car with my own bank I would have to pay 25,495 plus 1,000 they would charge me for not getting the loan thru them. I laughed and I walked out of that place with my pride and not letting a ripoff company jerk me. More
"Person Centered" Customer Service This summer was time I purchased a new car. I like classy cars with a value that represents my hard work. My search for such fine automobiles led me This summer was time I purchased a new car. I like classy cars with a value that represents my hard work. My search for such fine automobiles led me to Auto Expo of Great Neck, NY. Let me first say that I went to other dealers where I immediately felt disappointed and deceived to the point that I was afraid to put my hard earned money in their hands. This July when I walked into Auto Expo I was lost in a sea of beautiful cars. I had my mind set on a BMW X6. Ms. Diana Rollins approached me as if she knew me for years, determined to see me satisfied whether I made a purchase or not. Diana made me feel comfortable. Her customer service is what we in the Nursing field call "Person Centered". Her professionalism was flawless. I was treated with respect. Her boss Ronny Eitan was also very supportive. With a charming personality his knowledgable experience guided me thru the final process. My overall experience was outstandingly positive. Too bad I could only afford one car, I'd sure go back! They are highly recommended. Ask for Diana. More
I was sold a lemon, lied to and Misled I worked with Ronny Eitan the finance department he will do anything to sale a car. He over priced me for a lemon and if the v will refuse to respon I worked with Ronny Eitan the finance department he will do anything to sale a car. He over priced me for a lemon and if the v will refuse to respond to my E-mails and phone calls. Carol Beane is always laughing when I enter the dealership about problems with my Vehicle. I obtained a lawyer and I will start to reach out to all of the past customers to conduct a class action lawsuit against "Auto Expo tin Great Neck dealership. More
Outstanding Customer Service and Attentiveness I started my car buying process on 6/27..My brother purchased his Mercedes c300 from Diana Rollins and spoke highly of her Attentiveness and Ability t I started my car buying process on 6/27..My brother purchased his Mercedes c300 from Diana Rollins and spoke highly of her Attentiveness and Ability to get him in the car of his dreams and at a price he could afford. I drove to Great Neck and sat down with Diana Rollins who made me feel like we were family. She stayed in constant contact with me and was able to work with my work schedule and the price that could fix my budget. After getting me in a beautiful black and tan Lexus ES350. I was in love. Ronny Eitan helped me for several hours of trying to get me financed at a great rate that I could afford. Together they are a force to be reckoned with. I was so pleased with the hard work, dedication and hours that I brought 2 more clients to get the same treatment that I received. I will forever be greatful. More
Great service My experience at auto expo was indeed great... I dealt with Mo in the sales department and he made it happen for me with bad credit. No other dealersh My experience at auto expo was indeed great... I dealt with Mo in the sales department and he made it happen for me with bad credit. No other dealership pulled that off for me. Ronny in the finance department also gave me satisfaction. I'm now 5 months in with my c300 Benz enjoying the ride... Thanks auto expo I'll still be searching if it wasn't for you! Leon Matthews More
Unique, they actually keep their word My Sales agent was, and will be again, Diana Rollins. She did take the time to get me into another vehicle of my liking when the first deal fell throu My Sales agent was, and will be again, Diana Rollins. She did take the time to get me into another vehicle of my liking when the first deal fell through because of financing due to a former Bankruptcy. Ronnie Eitan, the Financial Manager, arranged the financing for my second choice. Bottom line, was he got me approved for X amount of money at a workable monthly payment. This dealership handles nothing but Value Rated, Mercedes Benz and BMW ' s. I have gotten nothing but compliments on my ( new to me ) 2012 E 550 Coupe. I'm looking forward to doing business with them again in the very near future!!! More