Auto Club of Edison

Let me start out by saying that I read very bad reviews about this dealer and was very hesitant to proceed with buying my new car from here. But my sales consultant Mike assured me that everything would be about this dealer and was very hesitant to proceed with buying my new car from here. But my sales consultant Mike assured me that everything would be fine. I am from Long Island and was buying the car there in NJ because I was guaranteed financing approval. I custom ordered a 2012 Ford Focus and the entire process took about 2 months. And the whole two months I was still very nervous about how the deal would work out. Well, yesterday was the day I picked up my car and I hafta say, it was definitely one of the easiest and most pleasant car buying experiences ever. Definitely the opposite of how I thought it was going to go and how I read it wasfor some people. The car was there waiting for me. The paperwork and financing was already done. There was no problems (like many ppl have posted) between what the sales guy said, and the finance guy said. Unless this is too good to be true, i did not have one problem. I do have to say the the double your downpayment $5000 towards a new car (which I didnt use because I had discount pricing thru my husbands job)is a gimmick to get you in, and kind of misleading. But if you go in there having done your research and knowing what cars cost in the real world you shouldnt have a problem. I would recommend Loman Ford. More

Nothing against Artie-not his fault he was a nice guy-I went there because I received an email from LOMANS about a so called promotion where they "WRITE" that they will give you 5,000 over book v went there because I received an email from LOMANS about a so called promotion where they "WRITE" that they will give you 5,000 over book value for your trade,that promotion is a GIGANTIC BOLD FACED SCAMMING LIE!I went there and I was totally upfront and honest with them about my situation I put all my cards on the table (BIG MISTAKE),what i wanted to do,how much I owed on my truck,how much I could afford to pay-well it does not pay to be honest they offered me an insulting 12,000 for my 2007 Jeep which is not even BOOK value,when I inquired about the 5,000 over book value offer,they explained it to me in their own made up MAGICAL MATH which has to be from another planet,which basically was give you something with the right hand and then take it back with the left-I know that my trade had negative equity and I am not in a great position but I also shopped around and went to five dealerships before I went to LOMAN KIA so i was not "clueless" needless to say I got 5 different offers for my trade which ranged from 14,500 the best offer to LOMANS 12,000 which was the lowest and the worst offer-I know the book value of my trade which is 14,725 according to Galves - folks dont waste your time with this dealership like I did-They are like the SILLY RABBIT full of TRICKS-They have a KIA SORRENTO there fully loaded for 42,000 I could buy a new MERCEDES ML350 for that price why would I buy a KIA!?-dealers take notice with the increase in use of the internet and the consumer become more informed and prepared your days of tricks,games,underhanded tactics are numbered,mark my words,transparency,fairness,reputation and treating consumers with respect is something that in the near future will be required for success.Good Luck LOMANS KIA you surely need it!--every time you "TRICK" someone your actions spread like wildfire by word of mouth I will surely tell all my friends and family members to NEVER EVER go to LOMANS because of your games.... More

went in to lease a car and was told it would be a few days till they got it from another dealer.I gave a 2000 deposit on my credit card. After waiting the 4 days and not getting it by then I went into an days till they got it from another dealer.I gave a 2000 deposit on my credit card. After waiting the 4 days and not getting it by then I went into another Ford just to compare prices because I was getting a bad feeling about the price I was paying. The new dealer gave me the same car except this one was LOADED and 5000 more of a sticker price for 6 dollars more a month. I called Loman to tell them how they were ROBBING me and they told me there was no way this dealer could do this price and that they would " bang me out" when I went into finance. They told me to come in and they would see if they could match it if not they would credit my credit card. I went into the dealer and they said they couldnt do it and that they WERE NOT GOING TO CREDIT MY DEPOSIT BACK! I then went into the Managers office and he tells me to bring in the paperwork with the new deal and he would THEN credit me! I had to walkout before I almost beat the guys head in.I then went to the new dealer and everything was AS PROMISED. LOMAN was indeed ROBBING ME BLIND! I WOULD NEVER STEP FOOT INTO THIS SHAM OF A DEALERSHIP AGAIN AND IF ANYONE DOES THEY ARE MAKING A BIG MISTAKE! More

Very friendly up until it's time to negotiate, then the attitude comes out if you offer a price too close to invoice. They didn't call us when the plates were ready. They didn't send in the payoff on our attitude comes out if you offer a price too close to invoice. They didn't call us when the plates were ready. They didn't send in the payoff on our trade-in, we didn't find out until another payment was deducted from our bank account by the lienholder (10 days after purchase). They botched their own rebate application, then held up the loan payoff until I supplied them with the registration of another vehicle that was not involved in the sale. Due to all the delays, the payoff they made to the bank was less than the payoff amount on the contract. This is by far the worst dealership I have ever dealt with. More

there advertsment is deceptive and false they claim for the month of july they would give 5000 over what your car is worth in a trade in i shoped my car around to other dealers before going to loman and lo the month of july they would give 5000 over what your car is worth in a trade in i shoped my car around to other dealers before going to loman and loman offerd me appx 3000 less than the other dealrs were offering not to mention the vehical they told me was there for sale that morning was not even there they told me it was sold 3 days ago but if i left a deposit they could find me one at an auction total scammers dont trust them More

My husband and I went to Lohman Ford to look at the new Ford Explorer. We were very unsatissfied with the service. The pricing offered and options for financing were unheard of. The information given ov Ford Explorer. We were very unsatissfied with the service. The pricing offered and options for financing were unheard of. The information given over the phone was not true once you arrived in the showroom. While there other customers complained about there disatisfaction with the dealership. Deals advertised really were a bait and switch. Such as they were offering double your down payment. We were told over the phone this could be applied toward a lease or finance. In speaking with the salesman we were informed this information was not correct. We would not recommend this dealership to our least favorite friends. They should not be allowed to carry the Ford name. More

I bought a car from this dealership a 2008 Ford Escape, when I intially went to leave with the car excited with the new purchase, I was not aware there was only one microchip key for the car i was slightly when I intially went to leave with the car excited with the new purchase, I was not aware there was only one microchip key for the car i was slightly annoyed about not being informed until the end,I was told after all the paperwork was done, I was informed that's the way it is because it was used,I felt shafted, They said for me to get another key it would have cost a extra 230 dollars.I was already half out the door with the papers signed,The decent thing to do would have been to through in a valet key which cost no more then 8 bucks a piece,I left and lived with this as part of the experience,with the one key. On top of this 30 minutes later after i left with the vehicle, I go near by to eat I look over the paperwork.Thinking I had good faith the price was what I agreeded to with the sales rep when i signed the papers,I later discovered they added on almost 200 on top of what was agreed to verbally. I called to review thinking they might fix this,I was wrong,The Finance department gave me some BS excuse of a added finance charge,Since I already signed the papers I took this as my own fault, I let it go, with the bad taste now double,Now I have to say the car has been great,I love the ride and lived with the little mishaps even though it left a bad taste. 6 months with the vehicle my air conditioning stops working, I make a appointment and show up at the dealership due to the fact i got a warrenty when i first purchased the vehicle,I thought I did the right thing by taking out a warrenty on the car for 3 years the hightech version that covers all plans, So I have them look at the car and the Service rep comes to me and tells me the air blower which is the cause of the issue is not covered,I will have to pay over 200 dollars for it,I asked why is this not covered?What is covered? This is the best part---- he said it was not included in the warrenty I should have asked to have it listed as part of the agreement with the warrenty when i intially signed the paperwork, Now I'm thinking what normal person would think they have to include listed items in a warrenty,I felt like i just got ripped off. So I reluctently paid for the service,I went home looked at my existing contract/warrenty and no where could I find that this is not covered. Now I respect normal wear and tear not being covered, This is absurdly ridiculous, After calling to review with my warrenty in hand, I could not get a solid answer from the dealership or the service plan number they asked me to call to review, My course of action is to try and get this reimbursed,I doubt they will do the right thing,They have not so far, As of now I will never go back here again.I will make sure to tell everyone I know to go somewhere else,So you will not get shafted. I can only speak from experience,If you want to feel like you got ripped off come to Loman Ford they will do a number on you.!!!!! More

Worst experience in my life. Would not show us prices of cars until we demanded to see them. Salesman got mad when we asked to see them. He finally brought them out and the cars were 4-5 thousand over what cars until we demanded to see them. Salesman got mad when we asked to see them. He finally brought them out and the cars were 4-5 thousand over what we told him we wanted to pay. He wanted to sell us a 2002 Honda accord with 144,000 miles on it for $14,000!!! They told us they would double our down payment, which they do, but they double the price of the car. The KBB value of that car was 7,000. That was not even the worst of our experience. We told him thank you but no thank you and left. We ended up finding a great car at another dealer near our home (Lowman was an hour away). We went to give them our license to take it for a test drive and realized the dealer at Lowman never gave them back to us. We called and they said the dealer who had them was on a test drive and would call us when he returned. He never did. We called back and told us he had to run out on an emergency and would be back in an hour. They assured us when we returned back to the dealership he would return and we could get them back. We drove an hour back there and they said they could not reach him and did not know what to do for us. They said sorry but there is nothing we can do. They went as far as to tell us it was our fault for forgetting our licenses. They were very indignant and unwilling to help us at all. We asked them if they could overnight them to us when he got back. They said that was not something they did. We had no other choice but to leave and begged them to call us when he returned. For the next 5 hours we called them asking if the dealer had returned, they assured us they would call when he returned, they never called. Finally, we called one more time after we realized the dealership had closed just to see if he had come back. They said he had but he did not have them. I know for a fact he did. He had taken them when we walked in the dealership and we never went back inside the dealership. But its our word against his. We now have no licenses, must take time off work and rely on family to take us to the DMV to get brand new licenses. They could have cared less. But even if that never happened, they are just deceptive. When I walked back into the dealership to try and retrieve my license I wanted to warn everyone in there to run and never look back. I hope this never has to happen to anyone else. Please be wise if you have to go see for yourself what a rip off this dealership is. Double your down payment is too good to be true. I knew that before I went but figured hey would they really lie? They had no intention of selling me a car in my price range. The only info they wanted to know was how much I was willing to finance and what we wanted our monthly payment to be. I wish I would have listened to the horrible reviews others had given this place. They were exactly right. Please please please do not make the same mistake I did. More

ART PADULA IS AN ASSHOLE. PERIOD ENOUGH SAID!!!! DONT GO THERE. SINCE YOU HAVE TO WRITE MORE I WILL. HE CLAIMS TO BE WORKING THERE AS A SALESMAN FOR MANY YEARS BUT DOES NOT KNOW THE PROCESS OF HOW TO F GO THERE. SINCE YOU HAVE TO WRITE MORE I WILL. HE CLAIMS TO BE WORKING THERE AS A SALESMAN FOR MANY YEARS BUT DOES NOT KNOW THE PROCESS OF HOW TO FILL OUT PAPERWORK. HE IS SOMEONE RIGHT OUT OF THE SOPRANOS WHO WAS ASSIGNED A NO SHOW JOB AS A CAR SALESMAN. More

This dealership is horrible, rude, and 100% unprofessional. In a nutshell their salesmen do not know about the cars and the managers are rude and disrespectful to the customers. Charlie told us unprofessional. In a nutshell their salesmen do not know about the cars and the managers are rude and disrespectful to the customers. Charlie told us we had an attitude and when we asked them how they got to our proposed monthly payment we were told that they are there to "sell and not educate". And if he "educated" us, he would "force us to agree to their price." They wouldn't answer any of our questions and just kept asking us if we're going to pay what they wanted. They're childish and I will make sure I post a horrible review on every available website. DO NOT WASTE YOUR TIME. More