Auto Club of Edison
Edison, NJ
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Nick is an amazing employee who goes above and beyond his expectations of his job title. Definitely the best dealerships I've encountered. I would recommend Nick and Loman to anyone who asks ! expectations of his job title. Definitely the best dealerships I've encountered. I would recommend Nick and Loman to anyone who asks ! More
I purchased a vehicle from Scott and I had nothing but a good experience. I would recommend them to everyone plus they have an $8.88 oil change. How can u best that. good experience. I would recommend them to everyone plus they have an $8.88 oil change. How can u best that. More
I worked with rasheed initially and everything was great we shook hands and parted ways with my newly purchased 2010 honda elentra...next came the nightmare...i made 3 trips to the dealership (and i dont li we shook hands and parted ways with my newly purchased 2010 honda elentra...next came the nightmare...i made 3 trips to the dealership (and i dont live close) to sign paperwork why wasnt its done initially is anyones guess...and the the big bang after driving the car for 4 weeks i was told the bank didnot approve and i had to come get my trade vehicle while they fish for another bank to accept me or i have to give them another $1100...i asked why, why put me in the car for weeks, why have me made several trips, why not put me in a rental until things are straight...meet with management Michael (mike) Ohara(assuming thats how he spells last name) whom i had spoken with on one of my many trips there he was extremely cynical and unsympathetic to the chaotic work practice i had endured...in the end i took back my car and my down payment...i was devastated and embarrassed and would not recommend anyone to this aggravation Sales rep fare but management extremely untrustworthy More
The dealership was excellent to work with my credit as well as my price range. I am very happy with the customer service i received as well as the experience. The dealership was able to accommodate my bud well as my price range. I am very happy with the customer service i received as well as the experience. The dealership was able to accommodate my budget prices and get me the car i was set on. I am very happy with this dealership and i would recommend it to anyone i know. More
My salesman was really good (Richard Riccardi), however when it got handed to financing it turned into a nightmare. I made a half a dozen trips to the dealership to sign and re-sign paperwork. Then they to when it got handed to financing it turned into a nightmare. I made a half a dozen trips to the dealership to sign and re-sign paperwork. Then they told me that they had to put me a in "loaner" car. This car had over 200k miles and it stalled out on me 3 times or wouldn't start. Mind you they didn't even bother to put any gas in it either. When I asked for a different loaner car they said that was all they had and basically gave me the attitude of take or leave it. Finally, the financing department called me and said that I had to turn in the loaner car and they were going need to give me back my trade. So when I got to the dealership they said that my paperwork didn't get approved and the only way to get it approved was to give them an additional $3000 for down payment. (strange that when I initially came in told them I didn't have cash to put down but offered my trade which they took the first day which they did give me $2500 for according to the paperwork). So in the mean time I did contact the financing company and asked them were there any issues with my down payment or credit worthiness. They stated all of my information and what I had agreed to was good and that the issue was with the "Business Management Team". At the end of the day I did not end up in the car that I was there to get. But They did say they were trying another financing company but its been over 2 weeks and I haven't had so much as a follow up call or head anything from them stating they are working on it still. They should take down their signs that state everyone drives because its not true and it is false advertisement. In any case I did however get a brand new car (not used which is what I went there to get) for the same terms that I initially visited Loman for. More
Great service, made my experience smooth and Easy. Rasheed and his team helped me find the right car for and my budget. Definitely worth coming out and see how they can help you. Rasheed and his team helped me find the right car for and my budget. Definitely worth coming out and see how they can help you. More
We explained our situation in detail to avoid taking a 2 1/2 hour trip to the dealership just to run into the same problem that we've run into at several other dealerships. Right up until the morning of the 1/2 hour trip to the dealership just to run into the same problem that we've run into at several other dealerships. Right up until the morning of the reassured us that they were 100% sure they could get the deal done because "Everbody Drives" and they had several specials running to help with our negative equity issue. Long story short we wasted HOURS &GAS for them to low ball us on our trade-in, run several credit checks and false hopes to come up with NO DEAL!!!!! ..... They shuffled us right out the door and sat the next couple down they had absolutely no compassion for wasting our day but the icing on the cake is I dropped my license in the car I test drove. The sales rep found it called me to say he mailed it. It is now three weeks later and still NO license but they keep sending repeated emails to schedule an appointment to test drive and guess what???? Run my credit. I say RUN don't walk from here they are horrible. I wouldn't refer my worst enemy here. More
My sales rep was nice as well as friendly and easy to talk to and get answer's to my questions. However, the guys that work in the financial office are abet much (over bearing, to anxious, and all busine talk to and get answer's to my questions. However, the guys that work in the financial office are abet much (over bearing, to anxious, and all business, getting a sale anyway they can). After my purchase had to make afew calls to the dealership and the receptionist for sales dept. seem abit unprofessional and clueless to customers calling for asst. Over all this is my second purchased here first car lasted 7yrs and could go longer and hopefully this one will as well. Would I recommend loman's? I have in the pass and will again. Just note: You guy's that are in the office need to work on there friendly approach because it can be turn offish. Thx Rasheed. More